Reviews (90)
High priced and the check of the house was not thorough.
I am disappointed with the declining quality of this company's services, and I regret that I cannot give them a positive review. When they initially installed my unit four years ago, they were excellent and had effective communication. However, they have let me down on two occasions, as well as a close friend of mine. Their lack of communication has become a frustrating guessing game, leaving customers unsure if they will show up or not. Whenever I call for an update, I am met with a dismissive attitude and harsh comments like "be patient." It appears they struggle with organizing their technicians and assigning them to the appropriate customers. It has been four days, and I am still waiting for a technician to arrive, but at this point, I no longer need their assistance. I ended up contacting another company that excels in communication and even provides a GPS link to track the technician's proximity. It's time for JC to step up their game and improve their services. Save yourself the headache and seek a more reliable option.
Recommend Fabian. He did a great and fast job. They fixed the issue within 15 minutes.
Thank you Lupe, George and Mary for your fast response!!! JC Air is the BEST in the RGV area! I am very HAPPY with this company!!!! ❤️
Thank you Fabian for coming out as quick as possible and fixing my A/C late at night. I really appreciate you for being efficient. Most definitely recommend JC Air Conditioning 👍🏼 10/10
These guys did an AMAZING JOB!! George and his partner were quick, through and very personable. I will be requesting them every time if i need work done on my A/C !!! Great job gentlemen
JC Air came promptly for a service call and at a fantastic rate. Quality work and excellent customer service. I highly recommend JC Air Conditioning and Heat for professional, reliable, fair, and valued service.
Great service and quick response time. Had trouble with our AC and George and Alex were able to identify the issue and fix it promptly. Highly recommend them they are very professional.
Very knowledgeable and professional AC specialists. Came out on a holiday weekend and had us cooling off in no time.
I’m SUPER Happy how they quickly got here and fixed my AC . Thank you so much.
George went to fix my daughter’s air conditioner. Best installer and best customer service ever!! We will always be loyal customers!
George was the technician that came to do AC maintenance to the unit. Good customer service and very knowledgeable in what he does.
Great group of guys! Quality work!
This was my first time replacing my AC unit and like everyone else wanted to call somewhere else to see what else is out there. They educated me on the difference between AC components and I could feel the sincerity in this company's employees. You just don't find this kind of customer service anymore. Good job guys 100% recommended .
they were able to beat some competitors bid to replace my old AC unit, and with a better product too. Lupe came to my house and was very thorough and professional inspecting the old setup and letting me know what needed to be done, and came back with Eric and did a great job installing it just days later. Those boys work hard! I was very impressed with them.
Absolutely amazing service, Fabian was very knowledgeable and took care of our issues immediately! Highly recommend JC Air!
Best customer service ever!!! Fabian was prompt, professional and very efficient!!! Fixed our problem quickly....definitely recommend!!!
After months of struggling with my AC in South Texas heat, Mr. Jc was able to finally fix my problem. Great service and professionalism. Definitely recommend for your ac/ heating needs.
JC air came through. Called and Fabien came for the quote. George and Eric completed 2 unit install in one day. Great service
I was having problems with my HVAC system so I called JC Air. They were prompt courteous and caring. Once on site Santiago and Lupe had great customer service they were knowledgeable and took care of all my questions, more importantly got my system running right. Thanks guys.