Reviews (28)
Their receptionist is so incredibly rude that left me with no desire to hire their services. Are all your employees as unprofessional as her? Terrible for business.
Truck 558 drive like an absolute jackass. He probably needs to be fired for his complete lack of safety on the roads and handed a few tickets. Absolutely moronic that somebody would drive in such a manner in a company vehicle, with easily identifiable company name and vehicle number.
Truck 563 drives like a maniac. They should take care to hire people who don’t drive so aggressively on highways
We have a service contract with this place, called last week to say our unit is not cooling, was promised a service call Friday. Technician arrived said all animals needed to be put up and was less than friendly, probably having a bad day. Reported problem to office, was told a tech would be there Monday, no show, follow up call Tuesday, Jason said they were very busy and maybe Wed, but no promises and maybe we would like to find another provider. My comment was "then why do we have a contract with you?" Jason said he was having trouble keeping up with his calls. No show, no call today.
I've been a customer for 10 years, and this is the most honest, hard-working group of people I ever met. The service is fast and reasonably priced. I would give more stars if I could.
Kirby was excellent and very professional. He did an outstanding job, very satisfied with the outcome. I would absolutely recommend this business for all your Heating and A/C needs, and will definitely use them in the future.
Were out the day after I called and found/fixed issues for a lot less than the estimate! Definitely recommend!
I reached out to Town East and Kirby to replace the old ducts and plenums on one of our attic systems. He had saved the day a few years ago when another HVAC vendor botched the installation of our new heat pump so I felt very comfortable reaching out to him again for this job. Once again, Kirby and his crew did an excellent job. He gave us an accurate assessment of the system and provided a competitive quote for the scope of the work. We talked through our options for improving the air flow to our kids' bedrooms and came up with a solution that solved the issue. The air flow, quality and temperature are much better now throughout the house. The next time I need work on our HVAC systems, I will definitely rely on Town East and Kirby to do a quality job at a fair price.
Town East did a fantastic job! I would highly recommend them to my friends and family.
Very professional and efficient. Will use again and definitely recommend to family and friends!
Town East is the best! They are quick and efficient. Very friendly and gets the job done right the first time!
Town East has been maintaining our 20 years old AC and 30 years old furnace for the past 20 years, which we wanted to replace for a more efficient system. Kirby from Town East gave us a competitive quote on a Carrier system. Town East did a good job on the installation, arriving on time, Kirby did an outstanding job making sure that everything is installed correctly and the crew also checked the attic ducts and fixed/replaced any leaks and anything loose, and finally checked that the system works correctly with the new thermostat. Kirby did not try to upsell equipment not necessary, but was more than happy to quote/install if asked/requested. New HVAC system has been running great for the last month, we are very happy.
They installed our AC pretty quickly and did a great job.When A problem came up with the unit .they came the day I called them and fixed the unit. If another issue comes I trust they will stand by their warranty and resolve the issue.
We are thoroughly pleased with the work provided by Town East. Not only did they communicate in a timely manner, they performed complicated replacements very efficiently. We couldn't be more satisfied with the work and will continue to use their services in the future.
They are are company to call on when you need your a.c worked on also your heat worked on. There delivery driver is great.
Very professional clean wearing mask, excepting applications and was hired.
If you need a company to do an inspection on your ac system, don’t call them! It is useless. I had an technician before them saying that my system was not ok, they came and they said that no actions was required. Now, less than 3 months “suddenly” I have no gas!
Awesome place to work! 100%
Always prompt and courteous
Town East Heating & AC is a great company to use. They have serviced our business several times now and each time we have received great , friendly service and honest repairs. I would recommend them for home or business.