Reviews (25)
Good guy. Good neighbor.
I have used Happell Mechanical three times. It us my go to HVAC company. Very professional and knowledgeable.
Rick Happel is everything you want with a A/C company. Plus they are local. Perfect.
Excellent customer service. Rick Happell and his team always friendly, knowledgeable, and experienced.
He charged us over $600 to come out, add some refrigerant to our Samsung mini-split, determine there was a leak on the inside unit, and advise us it would need to be replaced. He then got defensive when I questioned the amount of the charge and never even got back to us with an estimate to replace the unit.
I can’t recommend Happel Mechanical enough. Rick went above and beyond answering numerous questions and taking the time to work with our schedule and budget. They are not the only hvac company I have worked with in Dallas but they are the only one I would recommend. I would give them 6 stars if that was an option.
I used Happel Mechanical to replace my ancient HVAC system. I had estimates from other companies but Rick's seemed the most honest and fair. It only took a day after the estimate to accept and set a time for the next week to get it installed, which I thought was quick. Rick and his team arrived on time, were courteous, and kept me in the loop with everything they were doing. They replaced the A/C and furnace and removed my old system (not an easy task!). They also fixed some duct work that turned out I sorely needed, and even though it wasn't part of the estimate Rick gave me options to make sure it wasn't a problem. The install was quick and I'm already seeing the benefits of the new system. It's like a brand new house! I'll definitely be calling Rick and his team at Happel for all my HVAC needs in the future.
Professional, polite and on time!
I’ve called Happel Mechanical twice over the past years. Rick is professional, informative, and gets the job done for a fair price! I trust him to do quality work and will not hesitate to call him again in the future.
Reliable, honest and local!!
I have had Rick service my HVAC for many years. He is professional, courteous, and trustworthy. I will only have Rick Happel service my AC/Heater. I highly recommend Rick's services.
Great service, will not attempt to fix anything that isn't broken. Quality work and professional.
We used Happel for AC repairs and worked Josh and Caleb. They arrived on time, we’re very professional, and helpful. They were able to fix everything in a timely fashion and were extremely helpful! This was greatly appreciated and look forward to using Happel in the future!
Couldn't be more pleased with the quick, efficient service at a reasonable price. AC went out in the thick of summer and within 24 hours of placing a phone call to Happel Mechanical, the repairmen were troubleshooting the issue and had fixed the problem.
Top notch service. There isn't much Rick can't fix.
Very professional work. They were on time and very informative about the work they were doing. They are my go-to company.
Really grateful for Rick and his team. They saved the day when my AC unit died in the heat of a Texas summer. The AC was already more than 17 years old, and the work of another contractor completing a project at my house damaged it. I haven't had great experiences with other home repair companies (ie. the water restoration company that damaged my AC!), but Rick is the exception. He came quickly, answered my many, many questions, provided me with a clear estimate, and installed a new HVAC system for a reasonable price. He even installed a temporary window AC unit until we could get the new system installed. He and his team are professional, hard-working, and truly kind (which might be most important!) I can't imagine calling anyone else.
Great service very thorough. They installed our new system in one day and cleaned up after. Very happy with the whole experience!
I use Happel Mechanical for all my HVAC repir needs. Rick, Mark and Josh are a great team that provides great service, responsiveness to questions and punctuality as to service appointments. Would highly recommend trying Happel Mechanical for your HVAC needs.
Great team love working with them!