Reviews (100)
Yonny is a very respectful young man. He answered all my questions.
Yonny was thorough and explained my ac check up. Requested to add Freon because system was low and tech proceeded. Received good communications to verify prescheduled appointment. Keep up the good work!
I needed a fix of my air conditioner problem. The company sent joe very promptly and he proved that I had a major problem and offered several solutions. I decided a full system change was best. He arranged the work for the next day. The crew was amazing especially considering the heat both in the house and outside! Joe came back to check the result and showed us how to operate the thermostat. I am pleased with the promptness, professional manner, and courtesy of joe and the company. (They were not very flexible on financing however.)
As always Dial One and Dan gave me detailed explanations of the working of my system. He is very fair and honest about any future maintenance that may be needed.
Emmett was the technician. He had great customer facing presence, he was friendly and very polite. He answered all my questions professionally.
Just got an inspection and unscheduled maintenance taking care of today. Jose Ramos was very professional and informative. I am happy with the service I received. Great job Dial One Johnson!
Came over and solved the problem and adjusted price accordingly. Signs of a company who cared about repeat business. Kerlin T. was my technician and he does a good and thorough job. I will use them again.
Dan performed excellent service. He is a kind and friendly person who explains the situation, what is needed to fix the problem, and gets it fixed. Excellent service!
Joe was courteous and knowledgeable and quickly diagnosed the problem with our AC. Greatly appreciated since it was a hot Texas day!
Mr Dan is ALWAYS professional, courteous and one of a kind. We just love him!
The newly installed HVAC system made an unusual noises that I was unfamiliar with. Emmitt came out explained without judgment or condescension. Emmitt also gave us a tutorial of thermostat which we missed at installation. Service with a smile.
Service Technician was very professional, thorough, and answered all my questions. Good job!
When we moved into our new home there was an improper pipe fitting which was the cause of a bad odor. Once they replaced it and adjusted the garbage disposal all drained properly. I was asked to sign up for the maintenance plan which I’m pleased I did. Since signing up two uniformed and professional workers, Gabriel and Kerlin came in, on different occasions, to evaluate our HVAC and our plumbing system. Both gave detailed info along with pictures during their visit and provided answers to my questions of concern. One verified a concern that our inspector pointed out prior to us purchasing the home. Told me my future options without pressure tactics. So far this has been a great investment. Thank you Dial One Team. Michael B.
He has not let us down he installed a tankless water heater in December when we bought our house and we had him snake the plumbing bc of back through the sink. Highly recommend will call you guise everytime we need something done
Came in quickly fixed the gas line within 20min would recommend their service
Was very professional and urgent to our toilet repair. We had a leak from our toilet and he came same day to prioritize our problem.
Called them out for a quote on a new commercial AC system for our business. They came out same day, and were very professional. Still waiting for the final quote, but the ballpark estimate sounded very competitive.
Professional. Thank you very much
They connected the water line for the dishwasher in a house I just purchased and had no idea the water line hadn’t been connected after remodeled! These gentlemen were professional, knowledgeable & knew extremely quickly what needed to be done to resolve the issue. They completed the work in a timely manner & we’re on their way!
Staff is timely and professional. I was kept informed of what is going on have every step of the wa