Reviews (43)
I had to have additional circuit breaker added for 2nd set of heating strips to be connected. I think this should have been done during installation since the same company did the initial HVAC installation. I was charged 425.00 that I feel should have been covered with the installation. Besides this, I have always been satisfied with services and pricing provided by B&B.
Best AC company in the DFW area!
Prompt and professional repair of heater.
Sorry ask a hundred questions. Just to say it's to hot to go on the roof. Duh. What type of company do you run.peace of shi+
Listed phone is disconnected !!
Helping people out is clearly their top priority. Owner came out to help us with a repair outside of normal business hours and we couldn't be more thankful.
It's 103 degrees outside and my AC unit decided to stop working late one night. I called B&B the next morning at 8:00am and they had Ben out to help us by 10:30. He was here less than an hour and our AC not only blows cold air again but also functions better than before. We couldn't be happier and we highly recommend B&B.
Very person oriented.
These guys are scam artists and will take you for a ride. It took me 4 tries to even get them to come to my home to look at my AC unit, and after 3 weeks and over a dozen phone calls, these guys STIL HAVENT EVEN SENT ME A Quote for the repair. They took $100 for a diagnostic fee and I am now pretty sure they didn't even really check anything. They are scam artists and have no idea what they are doing or how to respond to customers in a timely manner. I am having to start from scratch with another AC company and recommend that no one use these guys.
Did not show up the first time. I called to find out why they didn't show up and they rescheduled me for the following day. Then again did not show up. Thanks for wasting my time!
We are very please with b&b services. This way are first time using this company, we called because we where having problems with are ac unit. The office staff was very kind and professional. B&B sent their technician out the same day . Ben did a great job . We are very pleased . Definitely recommend BB Air & Heat . Referring all our family & friends. Thank you kindly
Very HELPFUL 24 HRS SERVICE COMPANY MR.BEN CAME OUT THE SAME DAY AND THE CUSTOMER SERVICE WAS GREAT !!! THANKS TO B&B
QUICK AND RELIABLE. BEEN CUSTOMER OVER 11YEARS
Invested, knowledgeable, and trustworthy. When it comes to needing HVAC work B&B provides for your every want. Troy and his crew educated me on the many details of choosing a new HVAC system for my home. The pros and cons of each option were reviewed. From them arriving exactly as planned to the detailed finish work, I was so impressed with these men. You can see in the work B&B prides itself on attention to detail. During my install, I felt every measure was taken to protect my home. I chose a two-stage, 19-seer compressor and a variable speed furnace (Do not worry Troy will explain.) I am beyond pleased with how comfortable my home is now. I cannot believe how quiet the fan is. Thanks again B&B for quality service.
Great company! They were out in less than2 hours on a same day of service call. The technician was very knowledgeable. AC is back cooling!
I called about getting my AC checked out. The staff were friendly on the phone. I was able to get an appointment the next day. The technician arrived on time and took care of my problem without trying to sell me any additional services. The whole experience was great. Will definitely use them again.
I have used B&B for my HVAC services for over twenty years. They have always provided prompt, professional service. Their products are top quality at reasonable prices. I highly recommend B&B Air Conditioning and Heating company.
Vanessa is the best!
This company was fast and efficient in fixing our ac . From scheduling to contacting me when arriving at my property !
B&B air and heat is the most honest HVAC company I have dealt with! Their installers were very professional, they did not leave a mess in my house or my yard. Replacing a broken HVAC unit can be very overwhelming due to the cost and sheer magnitude up the job. They were perfect the entire way, kept me updated and there were no hidden cost. I highly recommend them.