Reviews (15)
They are an up to date HVAC provider. They are quick, professional and does honest service! My AC wasn’t cooling and my house was getting pretty warm. I was noticing the humidity was getting close to 80% and I didn’t want to wait. I reached out to Otis Heat and Air. Kristen answered and the tech arrived quickly. He charged the unit and explained that there was a coolant leak. Seeing our age and condition of the system they worked up a replacement system and got us up and running. After all we went through, now my house is comfortable. It’s great to have a HVAC company that I can rely on in a pinch.
This was a waste of time calling them out for ac or heating repair. I do not recommend using them. They never showed up and never responded.
We have a very old unit. It needs to be replaced and we will be doing that soon. In the mean time we have had to call this company 3 or 4 times to patch it to hold us over until we are ready to buy a new one. Of course it always breaks late on a Friday. Every time we call they answer. They always come out same day or early the next and always at the expected time, or we get a phone call. He always explains exactly what is wrong and always what needs to be done before doing it. He knows we need a new unit and he doesn’t push the issue just fixes it and answers all my questions and shows me the broken piece. The issue is usually age related. I will use these guys every time.
Outstanding Service
Fast, friendly and respectful, and they are taking care of my warranty parts for me!
Outstanding service and very thorough info on past work that has been done on our AC
Was very pleased with them
Otis and his crew give 5 star service every time I call them. These guys are fast, efficient, and work clean which I like.
Called this morning and spoke with their answering service. Gave detailed information about our issue. She said a tech would get right back with me. It’s now after 6pm and nobody has contacted us to come out or even say they can’t make it. Now 95 degrees inside and when I call their number it just hangs up. Call doesn’t even go through.
Great service very professional will call on them again
Always the most efficient and professional ac provider I have ever used! Would recommend for any hvac needs!
Service was excellent
I used Otis A/C twice and they always helped out big style and went beyond my expectations. So, I can honestly recommend them as an excellent local A/C service, father & son business. Last summer my AirCon went kaputt in the biggest heat, and they came after working hours to repair it solid with out any extra charge. "We are not making money with people in need" the man said. Now, you tell me when you've witnessed such a noble attitude the last time?! I was very positivly impressed and will go back to them whenever I need to. Thanks a lot!
Excellent service with reasonable pricing
The most hard working company and will make sure that the AC Unit is working perfect before they leave