Reviews (87)
Seth was quickly able to identify the Issue with my AC system. Laid out a few options and created a game plan from there. Thank you again! would highly recommend!
Waited from 5/5/23 to 6/5/2023 for a pre check due to summer weather. I built this house in 2017, system was 5 years old so I thought I would try the pre check before summer weather . It was scheduled 9-12, he never showed up, I had to call and he finally showed up @ 3;30 and it was raining so hard I specifically ask him if he wanted to wait due to the rain and he stated no, but was only gone a couple of minutes. I didn’t see how he could see anything as hard as it was raining. He then went to the attic and ask my son in law for bleach to make sure something was draining or working correctly. He was up there maybe a minute . It was raining so hard that day, I can’t fathom what he did in two to three minutes (if that) outside . Two weeks later it was blowing warm air , I didn’t really comprehend until I realized that my light bill was going up and it was continually to blow warm air even after adjusting the thermostat . I called and the staff and one lady was yelling we are not trying to sabotage anything . I informed her I didn’t say you were sabotaging and she continued to tell and finally hung up on me. So do I call AHS and pay another 100.00 for them to come out and risk sabotaging since she was so adamant that they didn’t sabotage 😳. Wow as hot as it is and I’m trying to find out what is wrong 😑. I can’t believe she yelled and screamed as such 🫢😳😑🤔 #2. It seems as if there is a common denominator, almost everyone if not everyone is rude that write poor review on your company. That can’t be! Then you add God! Why would you do that ? Please don’t put God in your craziness!
I would rate these unprofessional company a zero but I don't have the option. Send sent the information tag which states all about the a/c compressor and the owner wife said they would have the.compressor on the truck and we we be up and running the same day. The tech came out to our home with no .compressor he said if we bought directly through them the could do it the next day. We wait 5 days for this to happen 100 degree weather. Then my wife called the to question why the compressor wasnt.on the truck and they said that the owner wife didn't tell.y wife that information. So the rude owner gets.own the phone and cancel the order!! Very unprofessional. I Will also. Report.therse crooks to the bbb.stay away.please!!0 stars!!!
The technician who came to my home was knowledgeable and efficient. He got our system up and running. We're back into comfort.
We had an issue with our thermostat and the AC wasn’t going on. We were blessed to have William come out again, he helped our family with HVAC needs about 4 months ago. William is very professional, kind, honest and informative! We appreciate how quickly Indoor Comfort Experts scheduled us too! We look forward to working with y’all again! Thank you so much and have a blessed day!
always fast reliable service!
The installers were very pleasant and knowledgable, they did their job, left the area clean. We were very pleased with the entire process.
Great service!!
William was professional, polite, knowledgeable, helpful, eager to work and was able to problem solve in a timely manner and explained the issue and answered questions that we had! I never knew anything about a Capacitor. William was very pleasant, and I look forward to working with Indoor Comfort Experts again! Thank you! Have a blessed day!
Great company!
Very bad company....looks for any little excuse to jack the price up and very bad communication... have been without ac for over a month due to their incompetence..decided to give them a try, even when they were over 2 hours late to the initial appointment but they tried to bill almost $1,000 on top of what they had already charged my home insurance. definitely would not recommend
They were great!! Very professional, knowledgeable, and upfront. We were having issues with some rooms not being as cool as others, Seth came out and helped us get everything just right! If he didn’t come when he did, we would’ve had much bigger issues!
I WILL NEVER EVER use them again. First visit, technician informed us have to order one part. The parts didn't arrive 6 weeks later, there was no communicate to let us know what is the status. I had to call them 3 or 4 times to get the update. On the second visit, he told us that we had to hired an electrician to remove the post, he COULD have save our time to allow us to search for someone. But he didn't, had to reschedule, on the third visit, the part he ordered was another wrong part for the ac. Had to reschedule again. On the last visit, he came with the right part. Before he left, I had to get him cuz he seems in a hurry and wanted to leave, I had my suspect why, then later my ac was still not fix. So, I call again and told him that our AC is not working he say it should be working in the next 24-48 hours. which never seem to work. I fed up with this company and hired another ac company. From what the other company said that this indoor did something that only the technician know what he was doing. I had NO AC for 3 months in the torment heat. So I am putting star 1 and negative. I would never use this company again.
We have used Indoor Comfort a few times for our AC problems and every time they have gone above and beyond to solve our problems and give us helpful insight on regular maintenance. I would highly recommend them. If I could give them more then 5 stars I would!!!
After waiting 10 days for someone to show up, the service was OK but the technician was very condescending and talked to me like I was ignorant. After I explained I had 30 years of experience in facility management including HVAC, he changed his tune, but damage was already done. Won't be calling them again. Choose to provide poor customer service and customers can and will chose another service provider.
Can not thank Colton enough for being so kind when coming out to fix what I thought was my A/C. Turned out to be a busted pipe on my water heater over an air duct, but he was still kind enough to explain it to me.
Awesome service! Always helps me out as quick as possible! I highly recommend this company!
Just experience the best service ever … great response … on time … awesome job … I recommend them any time… Thank You so much
I cannot say enough about the young man Seth. He went far above and beyond to make sure the job was done and even texted me to answer my questions when he was off. He is definitely an asset to the company.
Very nice, professional and informative! Quick service as well.