Reviews (28)
Horrible service. The techs lied to me saying I needed things I didn't need. Incredibly expensive. Do not recommend at all.
Im unhappy with a number 1 air. Called at 4:37pm. My AC is not working. My house is 96 degrees. I called again at 6:37pm to get an ETA on when a tech will arrive. I was told I would receive a call within the hour. I understand busy. Its now 8:30pm and no tech. I tried calling. No answer. The website says 24/7 but I dont think its really is. Now im in the heat with tomorrow being the hottest day for the year. Im very disappointed. I will seek other business for help.
Paid 7800.00 for new ductwork 1 year and 1week ago. Never insulated the boots, which are the metal part attached to the vents. Now we have water stains around the vents from condensation. Called them, don't want to take responsibility. Paying another company to come out and fix their oversight. Do not use this company.
Kenneth from A#1 air just left or house and we have cold air again! He was very helpful and very professional overall A very pleasant experience with this A#1 company👍🏻👍🏻
Horrible, if your ac isn’t working do not call these guys. Takes more than two days to take a technician to come out. That’s giving them credit!
Last August 2022 performed AC maintenance tuneup. Last week I received a call from accounting saying I only paid half of the invoice. Which is strange because I've always paid in full due to common sense during a service. They will not leave until you pay in full. I am irate until Accounting removes whatever they are talking about.
Sheldon Roy was the best!
DO NOT USE, unless you want headaches and stress. NEVER AGAIN. C- - -, treats you like it’s your fault on everything. A lot of these sales people and workers sell their souls and honesty for the company.
Peter was great
Teco was on time, professional and kindly answered all my questions. :)
Frank was awesome
Teco came to our rescue tonight after our A/C decided to stop working! He was professional, knowledgeable, and we enjoyed his pleasant demeanor! Thanks Teco! When I turn the A/C down to to 67* tonight, I’ll send up words of gratitude for you, Sir!!!
Had Les M as our technician and he did a great job. Very professional. Identified the issue quickly and was able to repair shortly after identifying.
Frank did an awesome job for us.He was fast informative & very professional. Definitely recommend him.
Clinton Richard came out to service my system. He was professional, on time and provided great customer service. Highly recommended.
At 10:20 today a technician that was coming out of union park to turn on Fishtrap was going 100mph Almost ran 2 cars off the road. Plus they’re are children all over. Whoever that is should be fired immediately! Absolute disgrace. Avoid this business at all costs. Unbelievable. AC companies already have bad names as crooks so you can add this to the issues with the industry. Fire that guy immediately! Of course no one answers phone at company to report it. Absolutely disgrace.
Called and made an appointment at 6:30am this morning for a technician to come out today. It’s now 11:13pm and the technician still hasn’t arrived. Same day service? I think not.
Riley Frick was out to my home to get my water heater running. He was on time, fast, and very professional. Thank you A#1 for your great work!
I purchased a new AC unit from A#1 Air in 2015. Every year my unit freezes and every year i I have to pay hundreds of dollars in repairs and freon. Some years it takes several trips from different service technicians to diagnose a problem. Today we spent over 700.00. With the money that I have spent in repairs over the years plus the money we pay for your service membership we could have purchased a quality unit from a reputable company that stands by their product and provides a warranty with actual coverage. I have never been so disappointed in a product, a company and the service provided. What a waste of money. “Guaranteed right day or night” and “100% satisfaction guarantee” are words that you have never stood behind.
They sell you junk for a lot of money! I would never recommend this company to anyone!