Reviews (73)
Awesome group of individuals that are very courteous and professional within there scope of business…Would highly recommend
We called in the morning and was at our house within 2 hours
I highly recommend them. I knew I needed a complete new AC system, but they did what they could to alleviate the current issue so as not to cause more damage in the mean time. Tech was patient and answered all my questions. Thank you all so much!
Arrived promptly and serviced my AC fast. Would highly recommend to anyone needing ac repairs
I love the response time and the quality.
Very informative and answered all of our concerns and questions.
This AC company is the only company I will call to service our home. Their techs solved our issue and have continued to perform work for us on time and great quality. Thanks for caring about your customers!! If I could give you 10 stars I would.
The service person was very open to our questions. And very helpful with hints on how to keep our AC and heating running properly.
They are very professional. They notify you when they will be on site and they know what they’re doing.
My house was not cooling as it should've been. I knew I had a leak but I didn't know exactly where in my attic in the ductwork. I called another company first and their repairman did not find the issue but suggested I get all new ductwork at a very expensive price. However, Brian from Sumralls, came out and found within 5 mins that a cap plate had fallen off my duct and a huge amount of air was escaping into the attic. Brian took the time to fix the issue on the spot along with another area that was leaking. He did this at a very reasonable rate. He was friendly and professional and efficient. I would highly recommend Sumralls. Sumrall for now has saved me a fortune that did not need to be spent at this time.
Awesome service very professional on time and fixed AC in timely manner
Christian came out on time and performed our unit maintenance. He was professional, personable, and informative. I have used Sumralls since the 70’s and will continue to do so. The lady who conducts the phone business is a pleasure to speak with.
Another excellent experience with Sumrall! They always call ahead, arrive promptly, check everything thoroughly, and answer any questions. They are personable and professional. We continue to hold Sumrall in high regard.
Have used this company for a few years. Every technician that has come to My home has been nice, considerate and professional. I plan to stay with them forever. Also the office staff is efficient and friendly.
I've used Sumrall for the last 4 years for all my A/C repair and service. They have always been fast, efficient, and more than willing to address my concerns and questions. I will definitely continue to use them for future A/C work and repairs.
What an effort! A thermostat hit by lightning during a local thunderstorm event. Even with mild temperatures, a fan, and a willingness to due without AC until the new thermostat order arrived days later, the tech continued to find\work towards a solution to allow cooling to continue with the damaged thermostat. Even if not used continuously until during late night hours before retiring for the night, which the other unit was untouched by the storm. The tech over looked my continued insistence, I will be fine with the mild temperature and a fan. I may have been happy with an open door and fan for a short period of time, but the availability of the temporary fixed on the damaged thermostat for an hour of "relief" from not so much the temperature, but the humidity, was much appreciated. A true concern for customer satisfaction and comfort!
Regular Spring maintenance on my A/C service contract. Added some freon, cleaning, pressure checks etc... Brian did a good job, was very professional. I have used this company for a couple of years, they have always been polite, professional and very helpful.
A/C unit was not working
Chris and his staff are amazing. Brian was my technician and he was professional, friendly and a great technician. I use this company at my place of work and have now used them for my home. Highly recommend them for your business or home.
Good service.