Reviews (100)
Cool Tech Mechanical sent a technician within 4 hrs of my call, on a day when the outside temp was 100°. Ben was extremely professional, knowledgeable and proficient. He resolved my AC issue in less than 30 minutes. Highly recommended
These guys were one of the only places that would service a restaurant. A tech came out quickly. They were very transparent with their pricing and what the issues were. Great experience with them.
They came out last week on Monday and replaced a capacitor and said that the fan motor was next to go out. We called them when it went out Friday. They called back on Saturday morning and said they will have someone out Monday with a fan motor. The technician just left saying it is the fan motor and they will try to be back tomorrow with one. How long are we to wait while they decide to put in a new fan motor. They have been dealing with my wife. Is this the reason they have been putting us off? Sending a tech out without the motor is a huge waste of their time and my money. Especially after my wife called them and reminded them about the fan motor twice this morning. Ok. I just got off the phone where I was told thet they are not coming back to replace the fan motor because I left a bad review. Do not do business with these children. They absolutely treated my wife differently than they treated me.
CoolTech has been a very dependable, reliable, and honest establishment supporting our Heating and A/c for many years.
This company has installed 2 units in 2 different homes. Great service, excellent install, and done in a day. Thank you!
We called them about our Trane furnace not working. Thermostat was showing error codes. They were able to come out the same day. Furnace started working prior to tech showing up. First tech left without checking on why system was throwing codes. Furnace went out again later that evening. I called their after hours and received a call back. Cody was apologetic and stated a tech would come out first thing Saturday. Ben came out Saturday and I could tell he was experienced. He was able to troubleshoot the problem and get us up and running again. I would use them again for our HVAC needs, even with first initial hiccups.
I was surprised that he thought it was a service call. When I called your office I asked for a quote for a new HVAC. I didn’t need service as I knew my unit was unrepairable. I don’t believe even it I don’t use your company for the replacement that I should be charged $89 for the service call!
They are wonderful: responsive, kind, and professional. They installed my unit years ago and continue to be my go-to for maintenance and troubleshooting. I highly recommend.
Ben did an outstanding job. He tested everything to find out the issues made the needed adjustments and system is working as designed. Thank you Ben The Luckie family
I called Cool Tech this morning, and told her that something was wrong with my thermostat, She told me someone will come out before noon and they were here before noon! The Tech fixed the problem right away. I bought two air conditioner and heating units from Cool Tech five years ago and honestly they have the best customer service that I have ever dealt with I would recommend anyone going to them.
I thought they were associated with TRANE ac unit--where I purchased an extended warranty because I called TRANE number and they "Cool Tech Mechanical" answered my call and never told me they were NOT ASSOCIATED with the TRANE company. They did a great job and the technician was very knowledgeable and helpful. It would have nice though for them to let future customers know that they are NOT the "TRANE" company.
Good experience overall. The manager and installers were very professional.
I had some electrical issues with my unit that they repair easily and quickly. At a good price
A/C quit on 100 degree day. Contacted cool tech on neighbor recommendation at 730 AM. Promised to have someone there that day. Tech H showed up in 2 hours. Fixed the problem in less than an hour. It’s an older unit. We got no upgrade or sales push. Just great service and information. The price was very fair. Made us seniors and our pets very happy. Best HVAC experience ever.
I called for an emergency service and Mr. Dennis came over and solve the problem. He was very knowledgeable and professional. I'll definitely using them again and recommend them to everyone who needs a reliable service.
They came right out. Appointment the same day. Prices were outrageous. I found another contractor to do the 3 hour job for $1,400 less. The technition was very nice, and very knowledgeable. Would not Recommend.
I had gotten many estimates and talked to them all about a new system. I didn’t appreciate what any of them said to me. I was referred to Jon kulp as he would shoot straight with me and tell me straight up what I needed to hear and he answered all my concerns. I knew I would go with control tech as he left to send me a bid. I’m so glad I was referred to him. System will be installed very soon
My serviceman Ben, was very knowledgeable, professional, courteous, and kind. I called and he was at my house within a few hours (same day service). The problem was diagnosed and will be replaced in a timely manner.
They were friendly and professional. They did a great job. I would recommend them to anyone.
The techs were prompt, courteous and resolved our problem. Very good customer service.