Reviews (100)
Juli B answered the phone promptly and was very helpful everytime we spoke. Their automated texts and quote system made the process very easy. Their staff arrived at our home when promised and gave notice when they were headed our way. Shoutout to Benito for working quickly and discreetly to diagnose our A/C issue. Special thanks to their business for finding the needed parts and getting them overnighted. Their quote was on par or better than other A/C companies in the area. Additional kudos for having complimentary room coolers so we could a couple bedrooms cool overnight. Good crew… great people.
Horrible experience with this company. Left my AC unit in worse shape then when they arrived. Did not fix the problem.
Great company. Alex did a great job. I recommend Jeff and his team.
Jeff and company (Benito and Marcus) verified everything that needed to be fixed with a honest opinion and detailed plan on how to do it plus why it was all necessary. Addressed my needs besides just selling me new equipment. Thanks for everything.
Benito is a class act! Very friendly, courteous, and pays attention to every detail
Once again outstanding service , and professional people. I cant say enough about their prompt /excellent customer service. Extremely competitive pricing. Thank You JW Mechanical
Great service. The technician was professional. Arrived on time and was very thorough.
Just received my Spring maintenance on my HVAC system which was installed last year. Everything went well. Very satisfied with my purchase and the maintenance performed. Give them a call!
I am very pleased with this visit. Joe was very professional and thorough.
I've had issues with my heater for quite some time. The recent TX 'winter storm' didn't help either. The outside unit kept breaking down and I've had separate techs come out from different companies to assess. Many times I felt like my concerns were dismissed. No proper heat for nearly two weeks will make anyone break. When technician Joe arrived (legit drove to the other side of the metroplex) he actually LISTENED to my concerns and was able to get to the root of the problem pretty much immediately. He literally sat outside in the COLD RAIN to ensure that our heater got fixed. He did what no other tech even bothered to do. I sincerely appreciate Joe and this company for going above and beyond. They found additional issues with the house (something no other techs mentioned) and went through the proper channel to correct the vent, resized it, breaker check, etc., - Joe worked his magic! If this darn heating system ever breaks again, I know who I'll be calling. Thank you so much!
JW answered immediately. They were friendly and efficient. Joe arrived and made the repairs within two hours. Highly recommended.
He was very professional and very good on what he does.
Heating issues with the furnace, Benito was very professional, attentive, and devoted to solving this issue. He worked on numerous occasions with our property mgt to ensure this problem was completely resolved and functioning. We really appreciate the timelines of this organization and would definitely use them again.
He was very professional and explained everything to me
After the severe Texas cold snap, JW Mechanical Systems performed a repair on my HVAC system. This was the second business that Main Street Renewal had scheduled. The first company, Gregg Air LLC, turned down the job without notifying me. My home’s temperature was 55 degrees, thus it was imperative that the heating system functioned properly. I was a little annoyed that JW Mechanical was not going to arrive at the initial scheduled time. The second projected arrival time was likewise inconsistent with what’ I was told. I had a horrible feeling since I believed this was another firm that would not show up. The technician did arrive, and he was very cordial and knowledgeable about why I was without heat. To allow heat to circulate on all floors, he had to rewire the existing cables. REMARKABLE! It was genius that he was able to read the control panel and decipher the problem. Thanks to JW Mechanical Systems, my first floor now has heat circulating and the faulty wiring has been properly connected. Anita Ruffin Fort Worth,TX.
My AC unit broke. They came the very next morning. Brought portable units for me to use for 2 days until my new $8500 4 ton GOODMAN unit can be installed. The installation went great. Nice crew!
Third person to come and assess our unit. First one that knew what he was doing! Very nice, timely, professional and showed me everything.
Joe excellently diagnosed the various issues with my A/C system, which is exactly what I needed. Much appreciated!
Prompt and courteous. Answered all my questions. AC is cooling. He was very pleasant and efficient in determining our problem. He fixed the issue quickly. Appreciated his effective troubleshooting! Thx 😊
Awesome service AC went out night before. They contacted me first thing in the morning and came out and got me running. They stayed until everything was running cool before leaving.