Reviews (52)
The team at Orbit is second to none! I was in a bind and needed my heating system replaced. They worked quickly to source and replace my unit in a short turnaround time. When it came time to sell the house, the buyers wanted something changed with the venting and Orbit fit me in very quickly. Shannon's communication was perfect. The staff is all prompt, courteous and professional. Thank you Orbit!!
Orbit Heating and Cooling was incredibly responsive and communicative. Prices for service were fair and the service was fantastic. They went the extra distance communicate status, make suggestions, and educate.
If you need your furnace or AC cleaned or repaired this is very honest and reliable company. They actually clean your furnace unlike other companies who spend 10 minutes looking at it they spent an hour to an hour and a half making sure everything's right highly recommend.
Poor judgement abilities.
I didn’t quite realize when I was getting bids that you’re sort of in a relationship with your chosen company for the house’s life! I really have loved working with Orbit and I really couldn’t be happier with the service that Travis and Jenn provide. They are incredibly busy but their integrity and work is spot on. I have a 100 year old house that had a wild furnace situation in the the basement (which 3 other companies told me was just helpless and I was STUCK with it- but not Travis! He figured it all out!) I also needed a water heater (went tankless) and added central air. It absolutely required a bunch of troubleshooting after all the install to get everything up to snuff and Travis and his folks handled it like professional champs. I am pretty type A and they didn’t bat an eyelash at all my questions and they came back until it was all sorted. These are the people you can trust with your work! Super happy I went with them
We got the AC installed by Aaron. I love that they are really responsive, and helpful. The price they give you that's the value, no hidden fees. The have an electric contractor that has a flat fee for installing the AC, great work. I am really happy with this company, we need some work done in the future and we will definitely will do it with them. They have become our HVAC company :)
Great service, very professional, friendly and knowledgeable.
Professional, friendly, always on time technicians. Very clear explanation of what needs to be done. All questions answered, all concerns addressed. Pricing reasonable. Office is easy reachable at any day of the week.
I hired Orbit to repair my AC, which was incorrectly installed by a previous owner. The orbit team was courteous, straightforward, and prompt. They took time to explain what they were going to do and answered all of my questions. When we had a minor problem with the repair, they were able to come out the next day to diagnose and fix it. I would gladly hire them again.
Professional, friendly and personable technician, knowledgeable
Emily arrived right at the scheduled time. She was professional, would explain the entire process of the maintenance and was very tidy. She should put on booties when she walked into my house and take them off when she went outside (which I really liked, shows she is very considerate). Will definitely use them again!
The entire team at Orbit is professional, knowledgeable, and delightful to work with! So many of our questions were answered, and we were given some great tips by the team for easy DIY maintenance instead of getting upsold. We're extremely happy with the work performed to our system, and Emily even caught an issue with our drainage on the AC during maintenance that could have led to a much bigger disaster! We're happy to have their number and know they'll do a great job when we do decide to update our multi-decades old cooling system.
Aaron H and Devin came out to do an A/C install on top of our existing furnace. They arrived right at 8 AM, were incredibly professional and did an outstanding job with the installation and answering all the questions my wife and I threw their way. Would highly recommend them, and we plan on using them again for our future A/C and HVAC needs!
We hired Orbit due to a recommendation from our Realtor to install an AC unit and tankless water heater. They were very knowledgeable, professional, and easy to work with. They would throw the ball for our dog when he dropped it and they had time and were a joy to have in our home. When we had an issue with the HVAC water pump they came out same day and worked through the issue. We really appreciated that it is a small company and would often have the same technician as well! Jennifer was very easy wo work with on scheduling and other administrative functions including permits and payments. We would and do recommend Orbit to everyone who asks!
Aaron and Devon where great throughout a challenging installation.
Orbit technician was friendly, communicative and professional. The company ensured my repair would be done with quality parts. I'd recommend them again for repairs or maintenance.
Owners Travis and Jenn are total pros who understand the big & small ways to provide extraordinary customer service. The onsite crew members were friendly, fun, punctual and hard working—a pleasure to have in our home. They installed an HVAC & Air Filtration system and worked doggedly to dismantle and remove our old beast of an oil furnace. I especially appreciate that they hire & refer women and BIPOC professionals in the field. And their social media presence is unparalleled—witty, informative, helpful and interesting. Orbit is a unique company and really stands out.
Can't recommend enough! Quick, reliable, and incredibly professional. The team quickly diagnosed my furnace issue and was able to order the part and install in the next day. Thank you!!
LOVE Orbit! I will never use another company again! Best experience ever.
Contacting them during this summer’s intense heat wave, meant a bit of a wait for a house visit - but it was well worth it. We went over some options for a furnace replacement, and our guy explained the technical details in a way that regular homeowners could understand. Great company and service.