Reviews (28)
Although I never met him in person, Jerry was amazing to work with. I had a "challenging" mini-split install, and wanted to make sure I had done the prep correctly. He was patient, interested, and helpful. Tony , who had to build on my prep work, was completely professional, did great work, and was patient with all my questions. Not just good contractors, good people. Thanks all!
Jerry is extremely knowledgeable and responsive! His service techs are the best! I highly recommend his services. Plus they are just all really great people! I have used Jerry for 3 houses complete systems and maintenance and have never been disappointed.
I called Jerry after a recommendation from Jacob's because they were really backed up with bookings. Jerry actually answered unlike all other companies. I explained that another company had come out the previous day and said best case scenario would be a little more than $2000 I paid them 119 for a diagnostic. Jerry said that what I described to him didn't make sense and that he would send someone out tomorrow. $592 later my unit works perfectly. Also, the previous company was going to charge $188 per lb for refrigerant while Jerry was charging $70lb for the same. Stevie was a wonderful technician and very patient explaining what she was doing and why. I obviously highly recommend this company and they will get my families business for life.
NW Heating & Cooling service is always professional, courteous, Timely. A 5 Year satisfied customer. M.D. Schwinghammer
I agree with all the other 5 Star reviews. Jerry goes out of his way to take care of your emergencies and regular services. He and his employee's are personable, professional and can be trusted to do the work that needs to be done at a "more" than fair price. You never have to question that. You will never be taken advantage of by Northwest Heating and Cooling. We trust Jerry and his company to always do right by his customers we'll never call anyone but this company for HVAC work
It is so uncommon to find a company that is so professional, responsive and has such quality employees. NW Heating and Cooling is by far the best experience I’ve ever had with any home systems work. One week before Beaverton is seeing savage record high temps, our AC died. I panicked and called Jerry from NW Heating & Cooling. He walked me through diagnosis, then sent a person, Stevie (who was awesome), out to check the unit. It was cooked, but given the weather report these folks ordered a unit out of Yakima, then came out on a Saturday and got the new unit installed. Tony and Sinque were so great. Not sure how these guys get such amazing employees, but everyone was so great. I will never go anywhere else for our heating and cooling problems. I cannot recommend them highly enough.
Jerry and his wonderful crew consisting of Anthony and Sincoy did a fantastic job installing my furnace. They were very professional, friendly, compotent, and left the place as clean as they found it. They really know their stuff when it comes to HVAC systems. I would recommend them to anyone.
Professional, prompt, got the job done...Stevie had a wonderful personal demeanor...Jerry was up front on potential costs...all in all a great experience...especially after having been disappointed with the lack of response from HVAC companies I had previously called! 👍
Wow! Excellent Service. Air conditioner not working first hot day in Portland and all of the Service companies booked out 1-2 weeks, but then I found NW Heating and Cooling, read the reviews and gave them a call. Jerry answered- he too was booked out a week, but managed to squeeze us in 2 days later and the service was outstanding. Stevie was the technician. She called 30 min prior to arrival, arrived on time, was extremely efficient, polite and pleasant. She clearly explained the problem and stated she would need to go to the local parts store for the specific part she needed. She left, returned within 15 minutes and fixed the problem. She impressed me so much with her knowledge and expertise that going forward NW Heating and Cooling will be our go to company for A/C needs. Thank you Stevie.
These guys were great! Had a bad experience with Jacobs heating way overcharging and trying to sell me on a service plan (you can check out that in my other reviews). NW Heating & Cooling came out and finished the job with very fair prices and friendly service.
HVAC Commercial, Residential, whatever you need..call Jerry's team. He will deliver the best!
Jerry's Team is the best, hands down! Look no further!
Jerry is fantastic. He came by the next Monday after my Friday call. He was on time, correctly suggested what needs to be fixed, booked appointment for next Friday. Never going to any other HVAC person again.
What a great find. Really great people, super knowledgeable and efficient. We sent them a design and they plumbed the gas fitting and had great prices.
Jerry was fantastic, he came out the same day to look at the problem which turned out to be very simple, did not make me feel stupid but simply explained how to avoid a repeat call out in the future. Highly reccomended :)
Jerry and Stevie squeezed in my appointment at the end of the day on a Friday, correctly identified the problem, sourced the part and had my heat on again by Monday. They are fair, thorough and would consider them to be model service-people.
Jerry was very professional and responded super quick. Great pricing too. I feel relieved to have found a great heating contractor. I did my research and found him to be honest. If I have future needs he is who I will call as well as to refer my friends and family.
Woke up this morning to a very cold house. Called 3 places and Jerry at Northwest Heating and Cooling worked me into his busy schedule. He knew what was wrong with the furnace and got the heat back on right away for the short term. He promised to be out with another needed component for a long term fix within 3 days. I'm so pleased by the great service and genuine care for his customers! Thank you Jerry at Northwest Heating and Cooling!!!
I strongly recommend NW Heating and Cooling. Jerry assessed the problem with my furnace quickly, found a relatively inexpensive part to fix it and did the work quickly. The heat is flowing once again! I always appreciate someone who's not trying to sell me something but just wants to fix the problem.
I called around Hillsboro and Jacobs, none of them could touch there prices. Also Jerry helped me and was super friendly. He was able to fix my problem over the phone. I need to clean my upstairs air flow vent. Ask for Jerry if you call them it made my expariance amazing. We live in Hillsboro and they were willing to drive out here to help us.