Reviews (68)
Great desk staff that schedule your maintenance. I missed a year or two of annual maintenance, but they still honored my previous contract at a lower price than present. Great guy that came out to the house, kind and respectful, and explained what he tested and what it meant as well as how to keep my system running well. Thanks Tri County!
We have been nothing but happy with our service with Tri County Climate. We recommend them whenever we can!
Amazing as always.
Costco referal. My experience was very positive. I wanted a quote on replacing a working 37 year old furnace. Everyone I spoke with from the office staff to the representative providing the bid was professional and prompt in returning calls and answering questions. Their bid was where I expected. The other bid I received from a local competitor was shockingly 250% higher. Installation was about 3 weeks out after signing contracts. The installer was on time and completed the job in about 4 hours. No complaints and no disappointments. A business with integrity.
I had them come look at our furnace for an estimate on replacing it. They were a Costco referral. They came and looked and never got back to us. I could tell when he was there that he wasn't that interested in doing it, but he said he would get back to me and never did.
Pat was very professional. He came out, found the problem quickly, ordered the part, came back and fixed it. 100% satisfied.
Always professional and informative
Great Service!
While not wired correctly at installation, it was fixed quickly and efficiently when we called over a year later.
WARNING!!! Don't do business with these people! They're amateurs!
Unhappy with service. After our heater was quickly looked at and for a few pictures that were blurry my father and husband had to go up into attick multiple times take those same pictures and do the same job and we still had to pay for an overpriced no answere back nothing our second company was much better we will never use Tri County again. The worst was how quick they wanted us to pay soon after with no feedback from the service guy except a big bill.
Totally lackluster experience and the owner is rude and a terrible communicator.
Tricounty came out and installed a Lennox system in our home. We went with them because they were the cheapest and had the Costco deal- but would NEVER go with them again. Please consider any other option, itll be worth a little extra cash, trust me. They canceled the initial date 4 hours AFTER they were supposed to arrive. When they came out the second time, they installed the system way off center on the wall and never asked us a thing about where we wanted it to be placed. We were both working and couldnt keep an eye on things. When we asked them to move it, the installer became very unprofessional and spent some time yelling and cursing in our backyard. Throughout all of this- whenever we tried to get in touch with the owner, Brad, he would not provide a phone number or call us back. The only time I could get him on the phone was when it was time for them to collect their money. This was by far the worst contractor experience I’ve ever had out of many. Do NOT go with this company.
Zero stars are not an option, unfortunately. Not conscientious about the work and service they provide. This company via my building contractor, installed my furnace & air conditioner. It’s cost me many hundreds of dollars to remedy and repair their shoddy workmanship.
The first appointment we had scheduled, which my husband took the day off for, no one showed up. It took them 3 days to call us back to reschedule. They told us our fireplace fan was broken and set up an appointment to fix it in a couple weeks. My husband again took part of that day off to wait for the repair man and AGAIN they didn't show up. Really unprofessional.
We had our heat pump installed by Tri County. In deciding which system would be best for our needs they provided options along with an estimate and description of the benefits of each, as well as answering questions that we had. They did a great job with the installation, although we went through a couple of thermostats until we got the model that worked best. They were prompt, courteous, efficient, and professional. I would recommend them to anyone interested in a heating or cooling system.
Chris came out and did a thorough inspection and check on my Lennox mini-split heat pump. It was the first year check, so it was good to get that inspection done right, and make sure the installation was performing as expected..
Would I recommend using Tri county climate. NO no and no way would I recommend using Tri county climate. Brad Sanchez owner gave false misleading information. The current Politically correct term to use is misinformation. On multiple times Brad, if you will, lied about a discount offered then lied to try to cover up his original lie. Their internal communication is worse then poor. Nobody in the company communicates to each other. This comes from his employees. The only time Tri country climate reached out to me without me contacting them first was a rather nasty text about, “we need to get this payment settled” straight from Brad Sanchez the owner. I am only seeking the discount promised to me. If I don’t receive the discount offered I will be seeking a full refund and have the equipment removed and spend my money some place else. This maybe a hard hill to climb but small claims court is there to help. This entire transaction has been nothing short of a nightmare. The worse part is being lied to by the owner of the company.
I have used them in the past and had good service but when I needed an AC fixed in our rental house they would not answer their phone and would not return the messages I left with their answering service when I called to find out about a part they had to order to fix the AC . When I went to their office/store the owner threatened to have me arrested for trespassing. He is a hot head with lousy customer service. All I wanted was for him to communicate with me as to what was going on.
Good people. House is cool after new A/C. Install techs were fun and personal.. took a few trips to finish but all and all satisfied. Thanks guys!