Reviews (38)
Very helpful! (Home Depot referred us.)
Those of us at Kampers West RV Park would like to say thank you to the owner for managing a situation and adjusting the price in a very professional way. We have called on them before and they are always diligent and helpful no matter what the problem is. Once again THANK YOU. Linda the supervisor
Hired them twice. Good job good service!
Courteous and competent plumber showed up and replaced the drain pipe from my kitchen sink to the main drain. The 52 year old pipe had rotted through and was plugged. The plumber listened to and responded to my concerns. Interaction with the office by one phone call initiated the service visit which was scheduled in a timely manner.
Excellent customer service and expert plumbing! Thank you again for a smooth experience.
Our Rinnai hot water heater died and another Seaside company Diamond Heating said it was the gas valve? I asked them to give me a bid on the repair and replacement as it was 15 years old. 5 days later I received a bid for $800.00 to fix it or $5,800.00 to replace it. By then I had already ordered a new one for $1,100.00 I called Terry's Plumbing, Lance and his apprentice Micah installed it along with new valves and flex hoses and did a incredible job. Their bill was $1,150.00. So I saved over $3,200.00 using Terry's Plumbing. Only company I will ever use on the north coast for now on.
These guys were amazing! Very polite and friendly. They fixed my problem quickly and professionally, I will call them next time I need a plumber.
Great service! Friendly and helpful staff. Good quality work. Will use them again in the future.
Great people. Sometimes they get a little backed up with so much business so there is a lag to return a phone call. But they do return them unlike other companies!
Smart, friendly service! Love that they are local.
We got referred to Terry's Plumbing and were told great things about them. Had a property located in Seaside, and needed pretty much all the pipes on the owner side of the property replaced, before there was an issue and they became no longer functional. This property is a Vacation Rental, and managed by us (a Property Management Company) and we take care of the property on behalf of the owner. I called Terry's Plumbing on 11/02/2020 and spoke with Jennifer - who initially was professional and was going to get right back to me if they were able to come out and give an estimate on Monday 11/09/2020 on the way to Nestecca. 11/03/2020 - in the late afternoon I still had not heard back so I called and left a message requesting a callback. 11/04/2020 I called about 12:30pm, and Tim answered the phone he apologized for not getting a call back and took a message stating Jennifer would call me back when she got back from lunch. 11/05/2020, I called again and spoke with Tim, again was very nice and apologetic that I had not gotten a call back despite my messages - he put me on hold and went to get Jennifer. Once she got on the line - she said, oh, Terry never got a hold of you? I gave him your number and he said he would contact you. She said she would talk to him and call me back. She did contact me back in about an hour and set up for someone to come out to the property Monday 11/09 - between 8am-9am. I also gave Jennifer the contact information of the property owner in case the technician had any questions while they were there at the property, and needed more information! 11/09/2020 - Received a call from Mike (I believe) he was there at the property and had questions - I immediately referred him to the owner and again gave the contact information. I also messaged the owner to let them know they would be getting contacted from Terry's Plumbing. I also gave the owner the number of the technician that contacted me. The owner never received a call. The owner call
Terry's did a great job doing a standard cleaning of our homes main sewer line. Thanks again Terry's, we will be having you come out again next year.
I dealt with Terry's Plumbing for the better part of two years. They never fixed my problem after numerous calls. A part was back ordered for six months (maybe only five months), they didn't call me when the part was available, I had to call them time and time again to find if the part was available and to have them work on my tankless water heaters and I bet the problem is still unresolved. They even installed them. They get two stars because they were friendly enough on the phone but I wouldn't expect any results from them based on my personal experience.
Outstanding customer service Mike and his crew treat your problem like it is the most important problem in the world. they understand how water problems can really affect your family! They came up and got a problem that could of taken a month to repair and did it in three days!!!! Thanks so much
Worst plumbing job I've seen in my entire life, or that I could imagine in my wildest nightmare. Waste of money and should've done it myself
When my water heater went out a family member recommended I call Terrys Plumbing and I am so happy that I did. I had anticipated having to wait days for them to be able to come out to my home but was pleasantly surprised when they had a sane day appointment open. The plumbers were at home within an hour and my water heater was replaced and old one gone within 2 hours. Plumbers were nice, professional, and did a great job explaining things to me. Thank you for saving the day! I highly recommend them to anyone looking for friendly and fast service!
I'm giving them a 0 called them no one answered or returned my call so I called A plus they came the next morning.
Great service
The efficiency and quality of work was substandard and required multiple trips to complete the repair which is still leaking. What a waste of time and money! I feel like I was taken advantage of since I live out of state and it's my rental home. Well I'm here in town today looking at my plumbing for the dishwasher and shower (in person) and they did not do as I asked or paid for. Just a bunch of hacked patch work with the old plumbing. I am very disappointed and upset and I now have to pay someone else to finish the job and do it right. Lance is not representing your company very well. He even left a mess for my tenant to clean up on one of the visits and told him to just 'use a bigger bucket' for the leak as a solution. Really?! What a joke.
Very knowledgeable on-time great employees