Reviews (100)
No problems encountered. Ordered easily online and item available for in-store pickup went smoothly.
I ordered some sandblasting materials online to be picked up in store. I chose to do curbside pick up with it being convenient and with having back issues it helps to have an extra hand lifting heavy things. I drove to the store and picked a curbside spot. I then proceeded with the instructions to call the store let them know I was there for a pickup and that I was outside waiting curbside. The employee asked if I could come in instead to receive my order. Once inside I received my order and I asked the employee do you guys no longer offer curbside service. He told me they do not. I said ok then it should be noted in store, email and on the website. I then left and loaded my sand blasting materials (50lb bags) x 6 into the vehicle with no assistance.
Your website freezes when you use chat options, I had to go in and out of website and start over,
I bought an $1100 Honda Mower that started once the died. Northern tool does not stand behind their equipment. They said I have to go through Honda. This is why you should buy at Lows or Home Depot, thy would return it no problem. I’ll never buy from here again.
Extremely easy and fast to place an order and really love the 30 Ton Log Splitter.
Glad I called before bringing in my generator to be serviced. The associate told me that they changed their policy one month ago and no longer service generators that they did not sell. They have serviced my generator before and should communicate when they change their policy. I called Firman Generators to let them know that their approved service repair center is turning away customers that Firman is literally sending us too.
I'm a good customer of this place but every time something goes wrong with the tools you call and ask them for replacements parts but they never have what you need or if they have to work on one of your Equipment they tell you we do have time to work on yours right now I drive to this store for One hour and 30 minutes is ridiculously
Tried to call parts and service to try and order a part but was put on hold 4 times!!
got what I needed when I needed it what more can I say
They had what I was looking for.. guys on the floor were very helpful.
always good deals!
Luv em very helpful!
The female manager is the worst manager I have ever encountered. She yells and talks so disrespectful to the employees and customers that are not white. Please don't allow here to continue to discriminate against customers that spend their money at this company.
Good service, friendly staff, good selection of products.
Website is well organized and easy to navigate. Ordered a 6’ step ladder on sale at a great price with local pickup. My first order, but will be checking back for other equipment.
The store manager went above and beyond to help us with our purchases.
Good deals. Easy checkout. Range of quality products.
Real easy to buy things 👍
The zip code area was having issues, so I had to submit order and let it bring me back to zip code being required before it would let me enter zip.
Great quality, stock and with sale prices 👌 Excellent experience 👍