Reviews (100)
After hours call Friday, weekend of Fathers day as I had family in town. Pilot light on water heater wouldn't stay lit. Duvall tried to get parts Saturday morning and let me know by 8am. Decided to go with a new tank which was brought out that same morning and installed by lunch, so impressed! Pricing was amazing, service was even better and what has been great quality work!
They are pretty quick but the price is outrageous.
Jude and Justin did a great job installing my gas stove!
The hot water tank was not in working order last Sunday (7/2/23), called Duvall and a service tech (Hunter) arrived promptly. Hunter was very professional, hard-working, and appeared to be an expert on the subject matter. He went above and beyond and was able to install a new hot water tank the same day. Excellent service and would highly recommend Duvall Plumbing.
Hunter was incredible to work with. Gary Tolbert
We had some sediment that started showing up in our bathtub and shower, which needless to say worried me greatly. The technician Hunter came out exactly when he was scheduled, was extremely polite and got straight to work. He was able to clear out our aerators and verify there was nothing else left in our water system afterward. The $ was a little pricey, but overall was well worth the peace of mind. I would recommend Duvall to anyone who has any plumbing problems or concerns about future problems. I will definitely be using Duvall again in the future if I come across anymore plumbing issues.
I’m a Real Estate Broker. I buy, sell, hold, flip you name it, Hunter with Duvall Plumbing was a rock star, he got things done quick clean and on time even after other plumbers were out and tried to to tell my the job was bigger than it was, Hunter told me the truth handled business and was on his way with out charging me 700.00 for work that was not needed. I really appreciate Hunter and Duvalls punctuality, honestly, and professionalism. Very happy customer!
Hunter came and fix our water heater fast love the service and he was nice guy thanks Duval
0/5, if it was a possibility. The company provided an incorrect size tank on the initial installation, so they had to remove the equipment and return it to the shop to get a new one. After an un-install and re-install, they had dented our new pan. The tech discovered a need for a combustion line and failed to recognize this in the initial bid, so they comp the additional installation. The inspector came and the work failed inspection. Several days later, we returned home, and our floor vents were flooded, and ceilings and carpet were wet due to a water line leak. We called for an emergency repair from Duvall and they sent a tech and discovered that the HOT line was installed incorrectly from the new PEX to the old copper and then we contacted the company the next day to discuss next steps. At this point, we were riddled with restoration and installation issues to address. Duvall FAILED to recognize the fix that the installation needed. The install failed to pass inspection twice. The company did pay for the repair of the walls and carpet; however, they failed to compensate housing and inconvenience due to no pre-authorization of “alternate living arrangements”. I don’t know why Duvall thinks anyone would want to be in a home that is not habitable. As there was DUST and CHEMICAL odor throughout the house. As if that wasn’t enough, per the restoration company, we had to turn on the heat to accelerate the drying process and dry out the flooded vents. Who should stay in a home in this summer heat with the HEAT on? Apparently, here at Duvall, they think you should. The total time from the initial installation to the restoration company drying out the wood, it took NINE days. During this entire time, the company NEVER reached out or asked whether we had any needs they could accommodate. From installation to customer service, it was handled extremely POOR with incompetence and negligence. Sure, if the installation went great, it wouldn’t be an issue. However, should ANY
Rick did a great job figuring out where the leak was coming from and did a great job of getting it fixed.
Duvall Plumbing is both professional with scheduling and technicians, Jude and Ira were very thorough and kept me informed as the service call progressed. Highly recommend!
Excellent service. Employees that came were clean and respectful of our home.
Very pleased with the quality, responsiveness, and fair cost. They were able to respond the same day, Scotty, our tech, was great at explaining and thorough about the job, courteous and professional.
Jude and Ira did am excellent job at installing a new shower cart. Thank you!
Kendall was amazing. He verified that the drain was flowing perfectly before he left. Make sure you ask for him.
Hunter came on a Sunday and installed new outdoor faucet. Profesional, great job! Will definitely call Duvall in the future.
Fixed a clog in our sewage line. They were quick and responsive and fixed the issue. Pricing seemed fair as well.
Duvall is now our “go to” for all of our plumbing problems. We have been fortunate to get Hunter both times we have used Duvall and he has gone above and beyond to make sure our problem was fixed and at a fair price. Definitely recommend!
Jude and Ira did a great job snaking my drain! Cleared my clog within minutes of running the snake!
Jude and Ira did a great job repairing my plumbing issues in my shower and washroom.