Reviews (100)
Came home from work last Friday to no AC. They couldn’t get the part needed to repair until last Monday morning. So, after spending a very hot weekend without AC, they made it a priority to get someone to my house that same day prior to the 4th of July holiday. Technician showed up just as it was starting to rain but moved quickly to get the fan motor replaced so I could start cooling down. Couldn’t be more impressed with the responsiveness of this company. Price was better than competitors as well.
Was here with. In 30 minuets from call on a holiday. Great guy very friendly and tried his best to do what was best for us.
Our air conditioner went out on the hottest day of the year. We have a home warranty package and they could not get someone out until 3 days later.. when that tech came out he wasn’t prepared to fix anything. We decided to just pay out of pocket and call A-best and the customer service was awesome they sent someone the very next morning and he fixed our unit and did maintenance in just an hour our house was cooling again. Robby was our tech and he did an amazing job at explaining everything he needed to do and showing us our faulty parts so that we were knowledgeable. It was upfront pricing. He did not just start adding a bunch of stuff without coming in to talk to us first . I would recommend them again.
Very polite and knowledgeable. Explained what needed done and why. Now I'm sitting in the cool a/c. Thank you!!!
Called after 9pm on Friday, showed up by 9am Saturday. Was a hot day, but got me up and running quickly. Super nice people, would recommend.
JAMES WAS VERY HELPFUL IN TELLING ME WHAT COULD VOID MY WARRANTY.
They have always been so easy and great to work with
AC stopped and they were able to come out that morning to fix it. Definitely a life saver in this 90 degree heat in June.
Very informative on what I needed for my house. Checked throughly! A best is way to go! Trust worthy!
My air conditioner went down Tuesday I called the heat/air company that installed my unit which is in 2 1/2 yrs old & they could not be out until Monday. Called Wednesday morning because my girlfriend recommended A Best Air & Heat which they came out later that day, they even showed up early had my air back on in 20 min. Got their maintenance plan. We happy to be back to being cool again! They have my business now. Thank you guys !
Called in the morning and an hour and half they came. They were able to get our unit going very within the hour. I felt very comfortable with the staff.
We are so appreciative of the services A Best provides!! We called the night before and they were here first thing in the morning. They always do wonderful work and are so professional and kind.
This service charged nearly $900.00 Labor and Service Fees to replace a $200.00 part that required less than an hour to install. They're efficient, if you can afford it. 3 people showed up to do the job which I described before I made the appointment. They refused to detail parts and labor. I can see why.
They replaced a capacitor and a 2 pole Contactor which you can buy for $14 a piece. The repairman was at my house for just over 30 minutes. They charged me $747 for $28 worth of parts and 30 plus minutes of labor. Crazy!!
James is a great tech!!! The company has always done great, honest work at a fair price.
The tech was excellent. He was extremely friendly and knowledgeable. He was efficient and fixed the issue right away .
Prompt professional people from start to finish. We are very happy we use them before and they did a great job that is why we can back again. We will share our experience with everyone we know 5 🌟
Kyle came out to fix our problem. He was very professional. He was extremely efficient and had us up and running in no time. With it being 24 degrees outside on Christmas Eve we could not be more thankful! NEW VISIT.... June 2023 ...Our a/c went out on Saturday, they sent Kyle out on Sunday he located our problem which was a motor. He found the part first thing Monday morning and we were running again. This company is fantastic!! Very honest and dependable. Our unit is aging and I will never buy from anyone else. They have life long customers!! THANK YOU.
Been using A best air and heat for a few years now and they continue to deliver great and responsive service. They have all the tools to complete any job. I also have a annual maintenance plan for my hvac system through them.
We have used this company for years. We paid for the yearly maintenance package. The technician said our drier was bad & would cost $750! I got a second opinion & the part is just fine. The safety switch was shutting it off. I’ve decided to go to with another company. I will say when we called, A Best agreed to refund our yearly fee & the maintenance call. Customer service was easy to work with.