Reviews (33)
Derek from Custom Comfort Heating & A/C Inc came to our new home to give me an overview of the new HVAC system. He was proficient, knowledgeable and friendly. Derek did a terrific job explaining the HVAC system and answering every question that I asked. I look forward to working with him in the future!
Fast response, friendly, professional, and local~how did I not know about this business? Very happy!
Excellent service from the original quote by Mike to the excellent installation team. Everything was completely spelled out and professionally done. I did have some questions a few days after the install and they sent out a tech right away to check the system and explain some of the features that I wasn't quite clear on. (Never had a 2 stage furnace before) I highly recommend this company!
Good honest old fashioned help. I called to make an appt. due to furnace wasn’t working. Thermostat read zero, changed batteries and thermostat read fine but furnace still not working. I explained I had a home inspection yesterday and they freely advised I check a door switch. THAT WAS IT. I probably should have known this but didn’t. No charge. Blind and son dwanted 150 up front to diagnose and would give me zero arrival time window with no heat on. Thanks again!!!!
Thank you to Mike and Melissa (office) for solid and fast communication and a fair quote for a new furnace & adding central air. Local and reputable!
Refreshing to find a company that values REAL customer care and not a sales quota. Derrek is top notch.
I had Custom Comfort install a new furnace after our old unit broke down. I was very impressed with their communication, punctuality and professionalism. After that good experience I had them replace our old a/c this year and couldn't have been happier with the work they did. Their tech Derek is great as well.
Great guys,.. excellent service.
Great service and parts.
We recently had a new furnace and air conditioner installed by Skip and Mike from Custom Comfort Heating and Cooling, The installers were on time and very friendly and courteous. They worked non-stop and had our furnace and air conditioning installed in a matter of hours. They laid down floor coverings and cleaned up before they left. Thanks guys awesome job at a great price.
Had our a/c go out on Saturday. Called 4 different companies. One had 24/7 service but no One working this weekend. Other 2 didn't call back till Monday am. Called Custom Comfort Heating and a person answered and said a technician would call back in about half hour. Hunter called back within that time and said he would be there in half hour. Looked and found out the control board was out and no way to fix that day. Said would get part and fix Monday. He did what he said and now furnace cooling house down. Great company to get your job done. Very happy. Good job Hunter.
Excellent and fast service. I called on a Monday morning when our A/C stopped working and three hours later we were already back up and running. The staff was friendly. Will use again.
Called at 8:30AM to check if they can do a same day service. Melissa helped me with scheduling. Tech came in at 10AM. Completed job by 11AM. Super good service and Derek, the technician, is a superman (that says it all)!
Called 3 companies to repair oil furnace. We live in a rural area. Roads are covered with ice, no street lights on road, and it is 3 degrees, the coldest night of winter around the hour of 7 o'clock PM. Female technician came out in these conditions. Custom Comfort female technician came out when others made excuses. 5 Stars to her bravery and Custom Comfort "true" customer service!
Did a great job on my furnace. My tech did more than I expected. He went above and beyond the call of duty. I highly recommend this company
Very friendly and fast service.
Didn't return my email asking questions about an up coming project
First heat wave and my AC goes out. Service within two hours and up and running! Thanks Eric and the crew at CC.
Great job,feels and look clean,smells refreshing
Did a great job on my reznor shop furnace Shane was a true professional!