Reviews (64)
Ed repaired my dog-chewed thermostat wiring,and gave my 2 units an inspection in the process. He was prompt and very transparent about what work he was doing, what was worth it, what wasn't, and he was reasonably priced overall. Definitely will contact him again for the next work I need.
Ed was thorough and explained every step of his visit while in my home. He reviewed what he did and also gave tips to help us reduce costs and the need for spending more money. We will absolutely use again!
The HVAC genius. Prompt, intelligent, so honest. Two visits for different problems and he fixed everything without missing a beat. Best of the best.
Did an ok job and fixed what was wrong, but the guy was straight up rude and condescending the entire time. Not sure if he was having a bad day or just doesn’t like customers asking questions to better understand how to prevent the same issue. Just for the simple fact that he was not very nice compared the reviews listed, I won’t bother hiring him again. I’d rather pay my hard earned money to someone who actually cares.
Ed has been great keeping our HVAC running despite its age. He's a straight shooter and I trusted him enough to recommend to my parents who continue to call him each year.
GREAT SERVICE PROVIDER!!!! Can't sing his praises loud enough. We've been using Rainbow services for years. He kept our old system running well past it's prime. He has never tried to sell us anything other than the parts we needed to keep running. After we finally replaced that system, we didn't call Ed for several years. but when we did need his help recently, he was there the next day. He discussed our options and helped us navigate doing the work ourselves. Far and away our number one choice to call with HVAC needs!
Reliable maintenance service with 40+ years of experience. I would highly recommend him.
Honest, great price.
By far one of the best service technicians I've ever worked with. Real down to earth and willing to teach you. It's rare to find personal touch these days. I would give him 10 stars if I could.
Wow! What terrific service. My AC was not working, and Ed came within hours of my phone call. He' knows everything about air conditioners, and I'm happily sitting in my cool home. He is a man of integrity, and he's highly skilled. I recommend him highly!
Wow! I am so amazed by my total experience with Ed Kline and Rainbow Services. He is by far one of the most trustworthy and thorough business owners i have found. He is committed to service, above all else. Our furnace failed last night (during record 17 degree weather). We were referred to Ed, by a friend and he was out this very morning. Not only did he efficiently ascertain our problem (less than 20 minutes) but he took the time to investigate our options. Even options that did NOT include using Rainbow Services to do the final fix. Before he even came to brief us on our problem, he had already called Goodman manufacturing on our behalf and learned that we not only had a new $500 part under warranty , but that our contract also had labor costs pre paid. So, what would have been a possible 1K repair, was reduced to a potential lesser deductible and service fees if we used a goodman dealer. He also made calls to find out how fast he could procure a new part. Since he is not a big company, and not a Goodman dealer, he suggested we call one of his competitors who are such dealers. He even suggested to check whether they have our part in their inventory to expedite our repair. He gave us everything we needed to make this the least expensive solution for us. He also offered to still do the work at a reasonable price, should we have any trouble with his big name competitor or if we felt they were putting our repair off too long and it was necessary to have it done ASAP. My husband and I were so blown away, I wrote this review in thanks for his professionalism and candor. We will use Ed whenever we are able to in the future, and we could not recommend him enough. Plus, as a bonus he is a super respectful, pleasant, good-humored soul. What a gem!
It is always hard to find specialists who you can depend on and trust. When you find one, like Ed and Rainbow Services, it is a joy to be able to tell others about their work. Rainbow Services is all about maintaining and servicing what you depend on to keep your home heated and cooled. You won't be disappointed in the quality of the work!
Do not hesitate to contact Ed. He is quick and concise: yet, communicates extremely well. He has taught me a great deal about HVAC during his visits. I have called on his expertise for my home's A/C and heating and also at my professional locations.
Found Ed refreshingly honest, he came in diagnosing the problem and was able to resolve it with out replacing expensive circuit boards or other equipment. Will certainly use his services in the future.
Ed has been taking care of my HVAC issues at my home and two rental houses for about a decade now. He has always given me great advice and does his best to keep my aging HVAC units running (and he always has). I can't recommend him highly enough, he has saved me a lot of expense, always does the job right, and shows up on time every time. You won't go wrong using Rainbow Services, always call Ed first!
If you want personal care from an individual rather than a company (who will send out a different tech each time you make a call) and you want wisdom from an experienced provider and you want honesty, then Ed Cline is your guy! He came promptly on time to fix a clog that was causing water to fill the pan/tray beneath the AC unit in the attic. He jokingly told us he would love to charge us for some freon but we simply didn't need ANY and said other than the clog, our system was in great condition. Mr. Cline was not in a hurry and gave our system a thorough check. ALSO, he answers his own phone! That's a plus these days!
We've used Rainbow Services twice over the years, on two different units, and I won't use anyone else. He's fast, honest, and reasonably priced. Highly recommend.
We are repeat customers with Rainbow Services and very glad to have found them. We were not satisfied with the previous HVAC service and were looking for an honest, straight-shooter. The heat went out and they came out within a few hours and fixed the problem. We have had similar excellent service in summer with the A/C. I don't write many reviews... this is probably only my second or third. I will recommend this service to anyone.
Ed has been my go-to-guy for the past 5-6 years. He's amazing at his work and I found him to be the most dependable of anyone I have ever dealt with regarding my home AC and heating concerns. He's a realist and excellent at his work. At times, he will go out of his way to help you. If you need someone who you can trust to service your HVAC system, he truly is that guy!
When I bought my house, an inspector said my HVAC would have to be replaced sooner than later. My first winter, the heat went out. Ed came quickly, found a broken fan motor and replaced it right away. He told me the unit was fine and didn't need replacing. I called in the spring for an AC check-up. He cleaned the unit, cleared a clogged drain and gave me a thumbs up. He is fast and very honest (he could have taken me for a new system). I highly recommend Ed and he is the only person I would call. I have recommended him to friends that are very satisfied with his service.