Reviews (100)
Amazing service! Lisander and Bryan were great! Would definitely recommend.
These guys were totally professional as well as awesome! I felt bad for them because of the extreme heat in the attic but they handled it like true tramps, and of course I gave them cold water. Another satisfied customer!
Truly appreciate Lisander & Bryan Perez for replacing/fixing our AC unit! 🙏🏾 Very professional. Thanks Progressive!
We got HVAC maintenance from Progressive Service Company today and David is just a cool person. Very friendly and respectful. He offered a great quality service, very professional and nice person. He's the guy that any company would like to be represented. Thanks.
Sales & Installation of heat and Air in Smithfield good, but followup serice a nightmare. They routinly missed their appointments. So the service part stinks.
James was very professional and took care of the problem very quickly. This company had a qualified technician out to my home within one day!
They were able to send someone out on the same day I called and deal with a leak in an old irrigation system (that was preventing my house from having water as well). John Mayo gave me options on how he could repair the leak, explained everything he did to fix the problem, and was able to quickly repair my leak. Very friendly and professional. The price was excellent as well. I would definitely call Progressive Service Company again for any plumbing issue.
I had 2 new Lennar hvac units installed by going through Costco services. Progressive was chosen to do the install and from the minute I was contacted my John…I knew I had the “right guy” for the job. He was knowledgeable, honest, and just down right a good guy. Without a doubt the best experience working from the initial request to final product delivery. The installers were careful to be tidy when moving around the house and then took the time to explain all the details of my new system and setting up my NEST systems.
The Progressive plumber came out to the home quickly, was professional and diagnosed and repaired the issue promptly. I will definitely call them again.
My experience with Progressive Service Company was nothing short of excellent! My folks needed the heating/cooling unit replaced and Lisander Perez and Brian Perez were very professional, diligent, and efficient. Lisander Perez went above and beyond explaining the process and helped us to learn how to use the new thermostat after replacing the old one. All in all, I highly recommend this company and if you happen to have Lisander and Brian Perez doing the repair, you're in great hands!
Extremely pleased with recent service on heating/air unit. Tremayne Moses (service rep) diagnosed the issue immediately & had my unit up & running in a short period of time. He was very professional, easy to talk to, and took the time to answer any questions. One of the better service reps I have encountered in quite some time
Justin was professional and did an excellent job at a reasonable price. Progressive was the only company who responded positively to a request for same day service.
I purchased a new Lenox heat pack. Process was very easy and very quick. The two guys that installed it, Lysander Perez and Brian Perez were fantastic. I had my other level system put in 8 years ago and still running great. The salesman, Scottie was also great. Very knowledgeable. Not pushy. Jade, who handled the scheduling and payment was great as well.
Chad arrived on time to check on a faulty fuse in the electrical box! Very friendly and extremely knowledgeable. He took the time to explain what was going on and showed me the process. He didn’t leave until he was sure everything was working properly!! Very pleased with his and Progressive's service.
Progressive did an entire HVAC installation in my home. They replaced both AC units and Furnaces as well as all the control boards and thermostats. If there is one thing to know about an HVAC installation is that the installer is more important than the brand of the HVAC system. I can say that this is the reason I chose Progressive. The installation quote was from Costco thru Progressive. John Woodell is an outstanding project manager. He is a matter of fact type of guy that does what he says. He understood our needs and worked to provide us with the best value HVAC system for our house. He gladly worked several quotations for us. He was always available to answer questions and follow up on any commitments he made. John’s professionalism is why I chose Progressive. An HVAC system replacement for my size of house is complex. William Harp was the installation manager on this project, and he is outstanding. He is knowledgeable and ensured that the crew worked thru some installation complexities we encountered. William is a consummate professional and you want a guy like him to manage the installation. Again, the installer is as (if not more) important than the system itself. William and John are why I would recommend Progressive for HVAC installations.
The company sent a technician four days ago to work up a proposal to replace our air conditioning condenser and evaporator, which must be matched to a wood-fired heating furnace. We have little basis for a review yet, because the technician spent a short time, took a few notes and pictures, and told us he'd confer with experts at the company. We do not have any proposal to evaluate yet.
Technician was here to do the seasonal tune up for the HVAC System. He was very pleasant and professional with a strong sales pitch for a Maintenance Agreement and various parts he determined were needed with an estimated cost of approximately $3,500 to 4 grand. I'm not convinced that I need so much considering I get the seasonal tune up every year with another company, first time using Progressive. Further the system is approximately 7 or 8 years old and should not need such extensive repairs and if so should be covered under the warranty. I did purchase the Maintenance Agreement so I will use them again, not sure about in the future.
I recently had a main line blockage to the sewer and Progressive helped fix it. Ethan and John were the techs that came out and they were top notch, I have more work to do in the future and plan on calling Progressive back to do the work. I felt they were patient and honest and gave me options and helped a bad situation get under control. Thanks!
Progressive has been my go to folk for four years. I had a very professional young man named Justin repair my leaky faucets on two bathroom sinks. Even when I observe a simple repair, I am more inclined to look beyond the price when I see someone doing the job with such skill and attention to detail. Justin had cleaning supplies and cleaned up the sink area after his work was completed. Now that's a service person I admire and a company I can appaud for exceptional hiring practices.
Progressive installed a new HVAC system for me. I got quotes from multiple companies and theirs offered the most value for the cost. I’m glad I went with Progressive because they did an excellent job and were professional, fast, and clean. I would highly recommend them to other people needing HVAC repairs or replacements.