Reviews (100)
Caleb was awesome and was very patient in answering all my questions. It was my first experience in using comfort hounds service and they did a phenomenal job.
We had a small emergency, the AC stopped working right before we were to have a party. They showed up, took care of the issue, then we're gone before guests arrived. Super helpful and I'm so grateful they were able to come at 5:15 at night!! -Oct 2020 Update 6/2023 came back from traveling and called comfort hounds late night after we had a big ordeal up in the attic and 78° + climbing. Rob got us on the schedule ASAP. The very next morning the tech was out. We had him check everything, needed to replace a few things and everything was working well. After talking with Rob, we realized we needed to insulate the new part and they came right back out to do that. Fast forward, we had suspicion that the damper actuator was going bad or finally died, even though it was working fine during our system check and right after we spent hours the first night troubleshooting- naturally! Usually we reset it and it kicks on. For sure this time, it was not working, BUT within minutes Rob was here. He got it changed out and we have crisp AC on the second floor and no issues with it shutting off. I'm thankful for Comfort Hounds' responsiveness and kindness, knowledge and dedication to making everything right. They have always taken care of me and I hope to continue doing business for years to come. Thanks guys for getting us up and running. See you in the fall for our winter check!
Caleb did a very thorough job. Good experience.
If you want a pro that can get the job done in a timely manner Airpro is the one you want. Very friendly and easy to work with
I am so happy and please with the the quality of work and the great customer service from the repairmen, office staff and especially the owner!
Rob is awesome. Always happy with his service. Great customer service. Thanks Rob!
Rob came on time, was upfront and honest. He did quality work. Would recommend.
As a new homeowner, my HVAC system needed help. The AC, duct-work, and furnace were all breaking down. Rob and his team at Comfort Hounds came out and fixed everything. - The AC works better and doesn't have to run as often. - The ducts now have dampers so the heat and air spread more evenly throughout the house. - The furnace heats our house faster and easier than before. - There are no more big swings in temperature. I could go on, but the point is that our HVAC system is now running properly thanks to Comfort Hounds. Next is the price, HVAC repair is always expensive, but Comfort Hounds has the most competitive pricing out of the 4 other HVAC companies I've used in the past. Lastly, Rob and his team were patient with us. They stayed well past the allotted time to fix our HVAC system. They spent time with us explaining how we could keep our system running well and how to save money on our electricity bill. They never rushed us despite having other appointments to make. I will continue using Rob and his team for their skills, price, and patience. I highly recommend them.
Great company-friendly-professional-timely. They have been maintaining my hvac for two years. Quick to return calls/texts and provide service. Old system finally needed replacement and they were able to do so quickly and provide financing that met my budget requirements.
Excellent service and flexible staff. Would highly recommend their service plan to make maintenance and routine checkups even easier
Rob is extremely professional and knowledgeable. Encouraged me to come out and explained everything to me. Would highly recommend.
Very fast service even on Saturday. Very nice and smart Staff and very helpful on how to continue to maintain ac system. Highly recommend for anyone who needs help with AC. Ron is the best very professional and quick. Had ac fixed quickly and affordably!
Comfort Hounds know what they are doing! They go the extra mile to make sure that everything is done correctly, and will make sure your needs are met. 10/10 customer service and experience. You need to use them!!
Rob was very professional and provided great maintenance advice for my HVAC
Very impressed with Rob’s knowledge and professionalism. He is also very upfront and honest - and fixed what turned out to be a very small issue with my system instead of trying to sell me on a new one. Will be calling him for any future needs!
Rob and his team efficiently installed a new a/c unit for me in the matter of 1.5 days. My a/c was out and was immediately seen and parts ordered and was up and running by the end of the weekend. Really appreciate the efforts especially working out of my attic in this dreadful heat.
Quick call back, same day service for my broken AC. Rob broke down pros and cons of repair vs replacing for my unit and went the extra mile to be sure I had the right system size and HVAC coil to match my heat pump and my sq footage for my house. He also did some maintenance and extra work on issues when installing the new system to be sure it could work at full capacity. Great communication and didn't treat me different being a female. I'll definitely be returning!
Comfort Hounds have been my maintenance and repair service for my heating and cooling system for a few years and have always done a top notch job, and there prices are very reasonable when compared to other companies in the area. If you have a need and decide to use them you will not go wrong.
Great customer service, quick response time, and quick service. Great company that I will refer and/or use again should I need their services.
Very professional, transparent, and most importantly honest. Great service!!!