Reviews (100)
Sven was punctual, professional, considerate. He quickly assessed the issue, was respectful of our home, and completed the work quickly. He spoke glowingly of the company he works for and how good they are to their employees, how much they value their customer relationships. It shows. I hope we have an opportunity to use their services again, highly recommend!
Jorge was on time, efficient and easy to work with. He built trust and providing understanding in terms that I understood. All of our experiences with the Blanding team have been exceptional.
Just looking to get a general estimate for a water heater replacement. They took all my information and tried to schedule a $200 appointment before telling me they don't give estimates. Not looking for an iron clad price quote, just wanted to compare the price to other companies. This tells me they're going to be expensive since obviously money and not helping their customers is their focus. I'll continue looking elsewhere.
New to Blanton’s and because of Brian Broadney, I recommend this business. Also, from the very start, speaking with Blanton’s on the phone, and scheduling through dispatch is friendly, helpful and very clear. Brian was the technician who serviced and replaced parts to my hvac system, and provided helpful information to me about the upkeep, repair, and current situation.
I am a new customer. Was very pleased, and surprised that they were able to get a technician to my house within 24 hours of my calling to report air conditioning outage..which is pretty much unheard of these days. Alex, my technician, called ahead within the expected time range, and arrived very promptly. He was neat, professional, knowledgeable, and considerate of my house and my time. He fixed the problem promptly and offered suggestions on ways to improve the life & efficiency of my system, but was not pushy in this respect. We have been using another company for many years for HVAC service (they told me it would be a week before they could get to me), but will be switching all of my service to Blanton’s. Great experience!
Biruk came today to check bladder tank under house, he then completed whole house checkup. While inspecting hot water heater, noticed it was in very bad shape. He showed me the issues with the unit, quoted me a decent price, and before long, he was back removing the old unit and installing a new one. He was very pleasant, easy to talk to and looked me in the eyes while talking with me. Biruk,s co worker Antonio was here assisting with the install and removal of the old unit. He was very pleasant also. I am impressed with these two guys. I will definitely call again and will also recommend your company to my friends and co workers. Thank you so much.
Daniel provided a great explanation and demonstration of the wiring problems in my place, gave a thorough rundown of many options, and was pleasant and professional throughout. We discussed several service plans including my own more customized option -- all in all a good experience. Then my fridge died the next day, so....I'll get back to ya'll. /sigh
Sumari was very professional and a pleasure to work with. He showed up on time and did a thorough job troubleshooting and repairing my electrical issue. Blanton’s dispatch also did an excellent job with scheduling and all communications. I highly recommend Blanton’s and will request Sumari for any future electrical needs.
Received a response to my initial phone call in a timely manner. Had a repair technician on site same day. Project manager was out next day to survey and present proposals and John and Brandon were out the following day, on time and ready to remove our old system and install our new one. In the space of five hours we had our new system up and running, with all the old system removed and the space cleaned up. I can't say enough about the professional, respectful and competent attitude of Glenn, John, and Brandon. Because of these three gentlemen I am now a very pleased Blanton's client and look forward to future interactions with this client service oriented company.
First class all the way…from the call requesting service to service delivery. Came exactly when they said they would come. Did exactly what they said they would do. Traimaine C. and company are world-class plumbers; more importantly world-class people able to take care of business AND educate along the way/as the work was being done.
James was amazing, fast and friendly He took time to explain, and even show me what he was doing so I would understand. The service was fast, and high quality. Thanks James and team Blanton's
When my AC wouldn’t get any cooler than 83 degrees I called Blanton’s. They sent Brian Broadney out the same day that I called.. Brian got it working and cooling again. He was very prompt, professional and polite. I would call him again.
If you are considering Blanton’s Plumbing for water heater maintenance, please consider my experience with them. I called Blanton’s inquiring about the cost of flushing my water heater. I was informed that a tech could come to my home for $109 and do an inspection and evaluation, after which, packet prices could be given to me. From research, I knew flushing would cost between $75 to $200, so I agreed. When the tech arrived, before he got started, I let him know I knew about the $109 but wanted to know how much was the flushing. Responding, he asked me, if I was told how much it would cost. I told him “no.” The tech politely told me the cost was $320 which did not include the $109. Ridiculous! If I had known it would cost that much, I definitely would have told them “Don’t bother coming.” Instead, I had a tech standing in front of me, whom I was expected to pay (whether he does anything or not) based on the sole premise that he came to my home. The problem I have is not with the tech but with Blanton’s deceptive practices of customer service. Intentionally not informing me of prices to get the tech to my home in order to obligate me to pay at least the $109 is not good business practice. I did not get the flush. I did, however, have the tech fix a leaky faucet which still cost me close to $400. Just know, if you need plumbing maintenance done, shop around.
We had Justin for our service technician. He changed out all our pipes in the crawl space, and installed a new hot water heater in the pouring rain. We had a bathroom shower leak fixed and he cleaned up the space like it never happened. We are very pleased with the products used, the warranty that Blanton's offers. We were informed all along the way about what was happening and how we can keep our new plumbing in good shape. The only issue I can see is that on a big job like this they should have at least two people working. Justin was fantastic and worked very hard to make sure we were inconvenienced as little as poswsible. I would recommend Blanton's Air for their professionalism, courtesy, and timely repairs, and their warranties.
Justin arrived this morning as promised. He then helped me locate the source of a leak that more than tripled my water bill. He was thorough checking throughout the house for all possible sources of leaks inside, outside and under the house. He was able to identify the source of the leak quickly and then make recommendations for the repair. I am totally satisfied with his work. I've attached a photo of the toilet that needs the repair. The insides will be replaced once completed.
Justin did a fantastic job at our home. He was there on time and worked like a demon installing the water heater and garbage disposal. He accomplished far more than I thought possible in the time allotted, answering all of my questions with good humor and willingness to be sure I understood. I will be sure to ask for him whenever I need plumbing done.
The HVAC technician, Bruce, from Blantons Air Plumbing was absolutely wonderful! He really took the time to show & explain to me everything that was happening with my AC system. He was very thorough and very professional. Great customer service! I definitely recommend this company. I will be using them again.
I had a great experience with Nick today. He was professional, knowledgeable, and took the time to walk me through the repair. I am pleased with the quality of his work & plan to use Blanton's Air, Plumbing & Electric again!
Luis did a great job with servicing my HVAC! He was knowledgeable, personable, and answered all the questions I had! He also went above, and beyond to explain my system to me and make sure everything was covered. Would certainly recommend.
Overpriced, and was not strait forward about finding a cost effective repair. Initially said block of ice would flood drain system when I suggested that he clean out drain pipe. After insisting that they clean out the drain, found it was completely 100% jammed with rust. I feel like he tried to leverage a clogged pipe into a $13500 new AC unit sale. It's 23 years old. No doubt it could be replaced. Was it necessary today? Absolutely not. I would like to see a little more transparency / honesty/ integrity, especially for that price. Nice guys though... just young. $467.06 thanks for coming out, they did a good job once I insisted they clean out the drain pipe. Not sure I trust this company though to find the most cost effective solution.