Reviews (87)
I’m chilling now thanks to Nic from airmakers in Raleigh!! Nic was a very professional and knowledgeable guy. He took care of me on a hot hot July day. Thanks again Nic and Airmakers!!
Excellent customer service as always. AirMakers is my first call for HVAC service year round!
Kyle Scott is an excellent tech. Very knowledgeable and professional.
Installed a new unit at our office quickly at a very good price.
Today was my first encounter with Lee Manuel and Airmakers. I was thoroughly impressed and highly satisfied. I thank my neighbors, the Spauldings, for their referral. Lee was personable, knowledgeable and very communicative. I am so happy I made the switch from Airtron.
The technicians are respectful and professional and their response time is incredible.
We have been customers of Airmakers for many years. Today, we received our annual spring HVAC maintenance in anticipation of the spring season. Lee Manuel is the technician we work with on a regular basis. He provides superior service each time he comes to our home, whether it’s to troubleshoot and resolve a problem, or if it’s to provide bi-annual maintenance. He really knows his craft. And, I must say that, over the years, all technicians Airmakers has sent to our home have provided excellent service. This is a company that prides itself on treating its customers well and making sure all customers are satisfied with the service they received, from the employee who answers the phone to the employee who comes to your house to resolve an issue. Paula&Vince Spaulding
Been using them for 10 years and always great service. Lee M took care of the service call today and was simply outstanding. Knowledgeable, Informative & Friendly. The Best!!!
The technician, from AirMakers, was Lee Manuel and he was excellent as usual. I had him, few times, in the past and he has always been very professional with excellent knowledge and skills to fix the problems.
Furnace stopped working on Christmas Eve during super cold weather. While other companies weren't even taking after-hours calls, Airmakers called me back within a few minutes and walked me through several things to check on my own and ultimately helped me to get my system up-and-running without charging me a dime. It's hard to find great people like this. A big thank you to Todd and Airmakers!
I've been an Airmakers customer for several years and they've provided great service. My service on Wednesday, 11/23 was no different. Technician Lee Manuel was professional and efficient and the job was well done and I'm well pleased. Clifford
Nic, the technician, was very professional, friendly, and efficient. He was very helpful at pointing out a potential problem. I highly recommend him and Airmakers.
Nic came out promptly and took care of our needs. Highly recommend!!
Ruben at Airmakers did great inspecting our furnace and getting us ready for winter.
I have been dealing with AirMakers of Raleigh for years. From salesman to maintenance management and teams I dealt with professionals, honest, polite and very responsive, and on time team. I admire the company’s selection for their employees, and the way they train, treat and keep them. I highly recommend AirMakers for all AC needs.
We always do our maintenance with AirMakers. Trustworthy, competent, professional. Nic was out technician today and he lived up to that. Called before arriving. Very professional and courteous. No worries about heat for the winter!
Ben was so helpful in making the process of getting a new AC/Heating System installed so pleasant.
Please stay away from this company! They came out to repair one of my AC units. The technician came out - was quite arrogant but I left him alone. He came with his diagnostic which I later found out was wrong. They charged me almost $300 for diagnostic even he was only at my site for 35 minutes. They never send me an invoice but just charged my credit card. Calling them - they never call back. I have used several HVAC companies and this one comes down as the absolute worse!!!
They are the best! My AC broke during one of the hottest weeks of the year, I was told the part would take 3-5 days to arrive. They were very compassionate in our time of need and were able to locate and install the part the next day! I will never use another company other than Airmakers. They really care about their customers. They went above and beyond. And they know what they are doing.
These guys are the worst in terms of providing a fair value for service rendered. We called them out recently as one of our HVAC units wasn't working. They performed the diagnostic. $89. replaced the capacitor, which took 10 minutes and is a $10 part and charged $260 for it, so $350 total for 10 minutes of work and a $10 part. They didn't quote us before they did the work and after the work was performed they wouldn't reduce the charge meaningfully so that the charge was commensurate with the value. Their comment was, "we know we didn't quote you before we did the work, but the charges are in line with our competitors so we're going to charge you whatever we want." Steer clear of these guys.