Reviews (24)
Thank you so much, 5 stars on price, customer service, and professional.
I had an appointment but they had a cancellation so moved it up. Matthew and Justin showed up early, was very professional and polite! They listened to my concerns instead of just assuming what the issue was and I found this very refreshing! They fixed my issue (NO AC) in a short matter of time and was VERY reasonable on the Pricing! Matthew and Justin left one happy customer!!! Would definitely refer this company to everyone!!
B&J is where it's at for any HVAC needs. Have used them several times over the past few years and they are always responsive, prompt, knowledgeable and professional. Troy was out at my residence today, on a HOT Saturday, addressing an emergency issue we had. He was phenomenal! I'd recommend B&J to anyone in need of any of the services they offer!
To the point I would say that this company is very trustworthy, honest and fixes what’s broken. I called them on and off maybe over a month. Question after question after question. Not once were they rude and the entire time they were patient. I really enjoy the fact that when I call a human picks up that works for the company. A lot of other HVAC technicians company’s send you to a third-party I am not giving away my personal information every single time I have a question. So I just did not reply or call back any of those companies here locally. Not only that but the price of Freon and work per hour is competitive over other places I called. I love doing maintenance and I can do a lot of it myself. They came out for some thing that I thought was going to be complex but was very simple. They gave me the choice that I can go to this website purchase this and replace it myself or they’ll just do it right now. I really respected that they’re not there to take as much money as they can. They are there to of course make money for their family but at the same time not rob me of my finances for things that might last a little bit longer. Or things that I vocally expressed I can fix without help. Within an hour they had everything fixed. Real easy to talk to and actually enjoy what they’re doing. The other thing that I really liked you don’t have to pay them right then and there but they do have the option of check or card. The option that I liked was they’ll send you an invoice to your email and they gave me about a month to make the payment. A few days later went to that email clicked pay invoice Entered my debit card and that’s it receipt was sent. Without hesitation if anything breaks I’m gonna be calling them back! A+
This is a review of a two year old service. I had B&J out to replace my 2 units for 12,000. They did the work but the city inspector failed the job due to some cracked conduit and exposed wiring. I have communicated to Steven, the owner at B&J up to when the city called me several weeks ago to tell me they are not allowing any more permits at my house until these are taken care of. Steven has always been very responsive but still hasn't managed to take care of this. They took care of a couple of issues quickly with the systems. I can't recommend them, though, as I will now have to pay another company to come out and pay for new permits as they couldn't complete the job in two years. Please beware if you choose to use them.
Quick service and very professional. They will not cheat you.
They did a great job fixing my heating, and they were very responsive. I plan to use them again for some additional work that I want to have done on my HVAC system in the future.
We recently had our HVAC replaced by B & J Heating and AC Services. The service that we received was fantastic. After calling more than 3 companies to get estimates, the owner (Ben), was the most responsive and reasonably priced. They arrived on time and the techs were very polite. I highly recommend Ben and his team!
Great fast service
Steven has gone above and beyond to work with my schedule when our heat went out. He was extremely responsive, professional, and polite. Chris was our tech, who has come out multiple times due to different issues, and has always been outstanding! He is always timely, responsive by providing updates of arrival, courteous and professional, hard working, and honest and knowledgeable about the issues we have had. He found our problem in a timely manner and repaired it as needed. We will always use this company. Highly recommend. Thank yall!
Terrible, horrible. Unreliable. Please don't pay them until your service had been completed.
Great company to do business with! They came out on a holiday and completed the work in a timely manner. The cost was actually less that what we had thought, which is rare these days. Thanks again for the quick response and this company is HIGHLY recommended!
We had been using a different company for several years, but I called and left 2 voicemail messages over 3 days for them when our A/C went out last week. We never received any response. The owner left the business to his son I think. I guess the son doesn't have any concept of customer service or normal business practices. Done with them. I asked for recommendations and a person I used to work with recommended B & J. I called Monday and by Tuesday morning, they were here. Fixed it in under an hour. Chris was knowledgeable, friendly and polite. He had some good advice for us that I'll follow and the bill was reasonable. I plan to use B & J for all my heating and cooling needs from now on.
Just came out to repair my A/C... Replaced the capacitor and had it running in less than 30 min. Very knowledgeable and professional. Checked everything to ensure no other problems were present and offered tips for preventing future issues. Most importantly, they made the effort to come out quickly. Very impressed.
Awesome service and honest technicians!
These guys do amazing work and are quick to get to your house with excellent service!! Oh they are affordable also!!! Need I say more!!
Awesome service! They were able to come same day. There service man Clay was very professional and courteous!!!! Will definitely recommend and use B &J in the future!!!!!
AMAZING AMAZING service. I had an emergency over the weekend with zero a/c and a graduation party going on. I called and within 10 minutes recvd a call back and within an hour an amazing tech was at my home. Will def. recommend to ALL family and friends
My upstairs unit stopped cooling. After calling Ben at B&J, a technician was at our house the next day. He offered to come the same day but it was me who decided to wait. Technician was friendly, on time and had A/C fixed quickly. Repair cost was unbeatable.
I called Ben this morning after I installed new Thermostats and my heat wasnt working. Instead of taking advantage Ben spent 20 mins on the phone with me walking me through the wiring and set up process. Heats on .. THANK YOU sir for being a great dude!