Reviews (52)
Excellent service! Super responsive & professional. Cody was great & explained everything well. We especially appreciate how they were able to schedule a service call right away since our AC died on one of the hottest days of the summer so far. Highly recommend.
Used for many years and always professional. Just had HVAC installed and the team did a great job. Really appreciate how kind and hard working they are.
It was a pleasure working with Stone Services to have our A/C repaired and replaced. They are professional, and provided a short term fix so that we would be comfortable until the AC could be replaced. They arrived on time to replace the AC and did a thorough job. They also reach out to the city to arrange inspection etc. Would use them again!
I can always count on Stone to do a great job servicing my HVAC units. Honest cost effective advice and repair every time.
Wonderful Company! Knowledgeable, professional, and took care of our needs quickly. Would highly recommend!
Tyler, Gabe, and Cody did an amazing job with our new HVAC system replacement. Rick from their office is always courteous and prompt. Great team!
What an awesome experience! I called at the end of the workday and Rick promised to have someone here within the hour. Tyler showed up and I’ve never had a more competent and capable person on the job. He knew exactly what he was doing, answered every question instantly, thoroughly and in a way I could understand. They will definitely get our business every time!!!
Tyler came out the day after Christmas, a day he was supposed to have off work, to fix our heating. With a baby, it’s never easy to lose heat but especially on the coldest days of the year. We can’t express our gratitude enough. He explained the problem to us fully and went into the attic and crawl space multiple times to fully diagnose the situation, be sure we didn’t have any leaking pipes, and explain everything to us. This is a company that really cares. The only one willing to come to us so urgently after the holiday (and we called several). We wouldn’t hesitate to use them again and we highly recommend them.
I wish I could give Stone Services ten stars!!! My 32 year old heat pump finally died. Tyler and Cody were here on time and came prepared for the rainy day by pitching their own shelter. They came equipped with everything they needed to complete the job, and did so in an expeditious manner. Both Tyler and Cody were very professional, knowledgable, and courteous. If you want exceptional service from knowledgable technicians call Stone! I am very happy! Olivia Gatewood
Thank you Tyler and the Stone Services Team for providing a list of options for our family. Not only are we happy with the installation of our HVAC system but also the customer service was great!
Our Unit had shutdown recently and we called 72degrees to come out b/c their stickers were on the unit. After waiting 48hrs for our appointment and paying $90 for diagnostics, we were still left with no A/C and told that they would have to order a new board and transformer and would be about a week for an additional $800. In a attempt to find someone else with the parts handy, we got a recommendation from some friends who stated how awesome this company is. Not only did they have the parts handy, Tyler Stone did another evaluation of the system and discover that the UV light was burnt out and causing the system to short. THERE WAS NOTHING WRONG WITH THE BOARD OR TRANSFORMER. Not only did Tyler save me a lot of money, but had our home cool in just 30 minutes!!! We immediately signed up with their care package and will be using them for life! Thank you so much Tyler and Stone Services!!!
Outstanding service, very patient, polite and the young man and this company deserves a 10 star rating, I am extremely happy with this experience. I am going to tell everyone to call this company and get great, professional and outstanding service
It’s hard to find honest working companies. But I was blessed to find them. I give the office 5 stars. I also give the tech Tyler 5 stars he was concerned about me. He came out at night. And then back the next morning early He left after it was all fixed. Hallelujah thank God and thank this family owed business.
The folks at Stone are terrific--responsive, responsible and get things done on time. We had our air conditioner repaired and a new furnace installed in the space of 2 months, and Cody and Tyler were prompt, polite and professional. They lent us space heaters to keep the house warm for a few days while we waited for the furnace to be delivered. Likewise for Rick in the office. I was amazed that they were able to get us a new furnace quickly in the COVID Era.
I reviewed several companies before choosing them. They were not the cheapest but they were by far the best. They did excellent work, on time, cleaned up, followed up and I’ve already recommended them to others who have used them and have reported the same great satisfaction with their professionalism and quality.
Very happy with their service. I will continue to use them for all my heating and air needs.
Had no heat the day before Thanksgiving! Technician came that afternoon after driving long distance. Identified broken, worn part and replaced in 30 minutes. Heat fired up immediately. Thrilled with Stone Services.
We have been customers of Stone Services for a number of years, and I would confidently recommend them. We have used them for our systems' regular maintenance, for an emergency call out when our heat wasn't working and for installing new systems in our home. When there has been an issue with our equipment, I felt like the problem was fully explained and that my questions were always answered. When we were exploring getting new systems, they fully went over all of our options so we felt like we were making good, well-informed decisions. Everyone at the company with whom I've interacted has been knowledgeable, friendly, professional and pleasure to work with.
These guys are the BEST!
Stone Services has consistently provided courteous, prompt and competent services when I've needed them. I highly recommend them.