Reviews (68)
Nobody wants HVAC issues but the tech that came out was great. Fast, straightforward and friendly. Would strongly recommend based on my interaction so far and I don't think I'll have to look anywhere else for HVAC services in the future.
They were right on time were extremely professional thorough explained everything and we're done in a very timely manner. I look forward to working with this group for many many years.
We have used comfort pro LLC for several years. They have always been extremely responsive, professional, and the service has been excellent.
As always, excellent, professional, knowledgeable service from another fabulous technician, Hudson, from Comfort Pro LLC!!
Albert did my gas pack 2 years ago and my split AC this year. Very happy with his service. I feel that there is a lot of misinformation propagating around in the HVAC marketing, such as claims that higher-efficiency units will actually save you money in the long (generally not true in our area). I appreciate Albert's deep knowledge and honesty in his recommendations for what systems to go with.
Hudson was very polite , professional and thorough. He w as s a very nice young man.
Albert is extremely professional, thorough, courteous, expedient, responsive, and does exactly what he commits to. I can not be happier! He has my highest recommendation.
Today we had the 2nd of our 2 maintenance appointments for the year since we had a mini split installed. The installation included a year of maintenance for that unit as well as the main unit that was pre-existing. The maintenance check is so thorough, it actually makes me feel confident that we are in a good place as we prepare for warmer weather. Hudson, the technician today, was very kind and professional. I have had amazing service from this company from installation to maintenance. I believe they represent what they can do and they follow through with their commitment. They also give you an idea of things that might be an issue in the future so you can be prepared. I will continue to use their services as well as recommend them to others.
The service done is fine and efficient. However, if you sign up for their "Comfort Club", they will repeatedly call/leave voicemail/send text message back to back to schedule your maintenances and not properly communicate when costs are due. So again the services are great, just make sure you explicitly ask what you're paying for each time.
On time, professional and took the time to explain everything that was done.
I can't, THEY can't, but Comfort Pro LLC...CAN. First impressions are everything. From my first call placed the week before Christmas, the Comfort Pro LLC team (Ellise and Veronica - Technical Assistants and William - HVAC Pro) were accommodating, efficient, professional, and extremely patient. They were able to schedule, deploy, successfully diagnose, and ultimately repair our failing (ancient) heating system the week before Christmas (2022). I was extremely impressed with each member of the team I interacted with. I felt as though my time and business were really valued and I was treated like a member of the family by everyone on the team from first contact. You have earned yourself a customer for as long as we live in Apex. If you are on the fence about working with Comfort Pro LLC, I can assure you that you will have a great experience. I'm already looking forward to our first full checkup for our system going forward. We are aware that our system will likely need to be replaced in the coming year (s...I hope) and feel confident knowing they will provide honest assessments, good advice, and honest estimates whether it be repair or replace. I used to hate it when it was time to 'roll the dice' regarding our twice a year maintenance calls with the other guys, but I have full faith in Comfort Pro LLC going forward. Thank you all! Great work.
Logan was very thorough and detailed. Very personable. I will definely use this company again.
Great technicians keep my HVAC ready for all weather Thank you for the good service today. William and Hudson did a careful inspection of my furnace and were most professional and polite. Thank you Comfort Pro.
The service was top notch! Carl was professional & very knowledgeable. Iwill definately refer to everyone I know!
Tech.. William was awesome
Excellent service. Highly recommend!
Punctual and Professional.
Tyler and Logan were amazing! They were kind, courteous, and quick! Above all they were professional in all aspects. They installed both of our AC units and each time this all was true. Pricing was comparable and they were able to squeeze us in earlier than originally expected.
Technician was very professional. Highly recommend Comfort Pro!
Every time Comfort pro comes to the house they are very professional, informative, friendly and reasonably priced. Best of all they all seem trustworthy!