Reviews (100)
Get a second opinion. During a service call, the technician from triad replaced a capacitor. Two days later, the a/c didn't work. Second tech from triad said the fan motor had blown and needed replacing. Called in another company and not only did our motor prove to be in good shape, but the capacitor installed by triad heating and air, installed during the initial maintenance call, was causing the motor to burn up. That was why our air conditioning wasn't working. The other company installed the correct capacitor for hundreds less than it would have cost to replace the motor.
Great communication always on time. Very smart in the profession all around great family people
Very professional and efficient. Would recommend!
They were very prompt with responses and the tech, Tyler showed up very quickly and had the problem resolved in no time. I definitely recommend Triad Heating and Air for all of your HVAC concerns.
Maint. to 4 mini splits. Steve S is awesome. Very personaliable and professional.Thank you 👍
Great service, great people. Triad Heating and cooling is the best Hvac service in Asheboro.
Replaced HVAC System… Triad Heating and Cooling Inc was chosen out of the 5 Heat and Cooling Businesses that I discussed services and prices. No mess to clean up. Thanks Guys
Josh was very knowledgeable and patient! Thank you for your help and getting our AC back up and running!
A fan motor needed replacing and needed to be ordered. It came in a day early and it was installed a day early. Brian was both professional and friendly. I would recommend both Triad Heating and Cooling and Brian to others. I’d give five stars to both! And my AC is fixed before another hot spell moves in!
Called Triad to repair my a/c and within the hour they had already sent someone out-cant ask for faster service. Brian was very efficient and understanding of our difficulties and came back out when we had another issue crop up shortly after he left. Went above and beyond to help us. I appreciate his calm demeanor and the quick service! If we decide to replace our unit we will be going with this company.
Our office AC stopped working. Triad had someone here to troubleshoot in no time! Brian was prompt and efficient in diagnosing the problem and Chase provided exceptional work installing our new unit in a very timely manner!
He was great to work with and felt safe with him doing our work.
Great customer service and came out in a flash!
Thanks to Adam for explaining all options, prompt and helpful in all aspects, to Bradley and Scott for a professional, neat & clean installation, to James a professional technician and to Mike for a thorough and complete audit and for answering all my questions. Your organization is truly professional, sensitive to your customers needs and very quick to respond. I highly recommend your company and will continue to patronize for all my heating & cooling needs. Thank You. 11/8/2019 Brantley performed my 1st unit tune up / checkup. He kept me informed of the time that he would arrive, was very thorough, explained what he performed and changed my filters. He was very polite and informative. See you in 6 months. I will continue to purchase this service contract. Very good insurance. Adam followed up with me on the question that I had with my thermostat. Great communication and service after the sale. Thank You! 5/18/2023 Thanks Brian. On time, polite, friendly and great service.
They were very easy to work with. Needed a duct moved for a bath renovation. Took barely an hour, cleaned up. Chase did a great job. My only issue was the price..$250.00. Seemed a bit high.
Did not try to “oversell” which I greatly appreciated. Have used this company in the past and will continue to use their services.
Great Service, technician name Brian was on time was friendly and very professional, highly recommended….
Brian was our technician and he did an excellent job diagnosing and fixing our A/C issue quickly. He was on time, professional and very knowledgeable. I would highly recommend Triad heating and cooling to anyone needed HVAC service!
Professional technician. Pleasant and understanding. Good job with servicing our unit.
Fantastic service at a fair price. Repairman very efficient and courtesy. Great job.