Reviews (100)
Chris was amazing. Very professional, prompt and answered all of our questions.
Responsive, professional, competent... a rare grouping these days.
We got a new HVAC system from them last year. They did a great job during the whole process of sales to installation. We just had our yearly tune up and the tech was professional, timely, and informative. We will be recommending them to anyone who is need of HVAC services.
Ryan and John were on time and did a great job. They explained the issue and what was done to rectify it. They also answered all my questions. I would refer people to Fred’s.
He showed up quickly, he was super professional, figured out the issue and got the job done fast. I will definitely go with this company again.
I'd like to hat-tip Chris for taking the time to walk me through the proper way to shutdown my system prior to cleaning the outside condenser, Saturday, June 10, 2023. He explained that if you don't do it in the correct sequence, it can throw an error code and not operate normally, which is exactly what happened. He was patient, courteous and knowledgeable. He asked me simple questions over the phone lead me to the problem, saving me potentially hundreds of dollars. Well done, Chris! Kind regards, Allen Miller
Fred’s Heating and Air were quick to send out a service technician. He quickly diagnosed the problem and suggested options for repair. In about an hour, he had our air conditioner working again. I would highly recommend this company for anyone needing HVAC service. The service technician was polite, accommodating and knowledgeable. We had a very pleasant experience.
I've been using Fred's for nearly 20 years and they've always been excellent. I plan to continue using them.
When my A/C stopped cooling on a hot day I called Fred's after hours and got a quick response. Service was friendly, informative, and efficient. Hell yeah brother
I called and they came in the same day. Did regular maintenance and did not try to upsell. Gave information on how I could improve and what to watch for in the future! Exactly what I wanted.
Service was thorough and all my questions were answered with knowledge and confidence.
I had them install a HVAC system 5 years ago and use their maintenance program. They are always professional and reliable. I would recommend them for all of your HVAC needs. Thank you Jose for answering my questions and being respectful of my space. And doing a fantastic job of cleaning my system.
Fred’s has always had top notch customer service reps and field techs!! Our service tech Ryan was super professional, efficient and went above and beyond what we expected!! It was gonna be a week between high demand and parts and they figured out a way to have it all done within 48 hrs!! I highly recommend the team at Fred’s and that’s why we have been doing business with them for 8 years and will continue.
Great company to work with. Highly recommend for your HVAC needs!
Excellent response time and our tech (Chris) was very polite and professional.
Great quick service. Jose the tech was professional and knowledgeable. Very pleased.
They were very polite, helpful and honest. I would definitely use them again or recommend Fred’s to anyone who is needing heating or air conditioning needs.
An honest professional serviceman. Such a rare and refreshing approach to customer relations. My interests were more important to the technician than making a large profit. The AC could easily have had double the repair costs. Integrity like this will keep me coming back to Fred's Heating and Air.
Ryan was on time & very friendly. He called and sent a text when you was on the way to introduce himself and let me know when he would be arriving. He took the time to explain what he was doing and why. The people at Fred's are top notch and always set great expectations. They do what they say they will do, when they say they will do it. Ryan respected my home and took precautions with his footwear. Great job Fred's!
Called on weekend and had very quick service from their on call person. Despite it being off normal hours the price was reasonable and the service person was friendly and worked quickly.