Reviews (100)
It's ironic that this company chose "Better Service" as their name. We used this company for multiple installs. They left so many things unfinished and continuously ignored my requests to come check a brand new unit they installed that never worked. It was over 2 months of trying to get someone out here to fix the unit that they installed before I had to bite the bullet and hire another company to fix something that they messed up. What kind of company runs thermostat wires to the unit and then shoves them in the box without hooking them up? I do not recommend...
Joey came out at exactly the time he said he would. Very professional and helpful. He was able to figure out what the problem was relatively quickly, fixed it and let us know if we had any issues to contact him.
Better Service Inc. was great from the start. Everyone was polite and professional. Technician Joey Crowe continued that professionalism the office started. Arrived on time and was ready to roll replacing my antique water heater. Standup guy and had no issue answering my questions.
We have had 2 experiences so far and both for smaller repairs. Both times were handled professionally and appreciate having a we are on the way text. Today Tre was quick, friendly and professional. We have had reasonable prices with great service each time.
Quick and fair price to replace fan and motor, I now have a cold house. Tre provided good service and answered my questions. I recommend!
Dexter, the technician, was great! He was very friendly and got the job done! We were quoted thousands of dollars for a more complicated solution to fix our washer drain from another company. Dexter fixed the drain in under an hour basically for free!
Anthony had our house cooling again after just a few minutes. It will last until they get the repair parts to fix it for good. Thank you Anthony and Sean. You guys are the best.
Many thanks to Kevin at Better Service for not only diagnosing and fixing the problem, but also for patiently and thoroughly answering the many questions we posed to him about it.
Dan is the man! He came out tonight to look at sewage backing up into our basement. Dan quickly removed the roots, replaced the broken plumbing, and explained everything along the way. He was extremely knowledgeable, eager to help, and an absolute pleasure to work with.
Are pipes where backed up. Dan came out to scope it. He found they where filled with roots. Dan was so helpful and quick. He explained the problem to us. Very nice guy and very helpful.
We had a clog somewhere in our drains that was backing up the tub. Dan came at 715a, was so very friendly and out in 45 minutes!! Awesome service from Dan!! 5 stars! 🌟
Dan was awesome! Very good work! Was here at 715am and out in 45 mins fixing our clog.
Dan was able to fix our plumbing issue for our shower after a heck of a time with two other local companies who couldn’t get the job done. He was a pleasure to work with and walked me through the options we could make. He was on time (to the minute), extremely professional, and had a ton of knowledge with our unique situation. I will recommend to friends and family and if there are issues elsewhere in the house, we will request him for the service.
Toilet replacement. Good job. Dan was great! Professional and very nice.
My sewer was clogged and Dan came over and used the Rooter Rotor and had the job done in about 30 minutes. He also helped there be as little of a mess as possible.
I wouldn’t be able to go to sleep tonight without making this review about the service I received today from Dan at Better Service INC. It’s currently 11:15 pm on March 6, 2023. As a home owner, we all have that small little fear of the day when sewage water back flows into your basement, bathtub and out of your toilet. Ugh, that was me this past weekend! After waiting a few days for my homeowners warranty to assign me a plumber. I was pleasantly surprised to see that Better Services Inc was handling my nightmare of a plumbing problem. I had called them first thing in the morning. Mainly because, they had me scheduled to wait another day for services. I was informed that they were booked solid but would see what they could do to get me faster service. I can honestly say, I waited with fingers crossed hoping I would be able to take a decent shower by the end of the day. And sure enough, my phone was ringing a few hours later. Dan was an hour away and hand been working on a current job, he assured me with such a professional and confident tone that he would be able to solve my plumbing issue. When he arrived, I was surprised to see a smiling, business button down shirt, with jeans and boots on a PLUMBER who had been working all day. Dan came in, introduced himself and went right to work. He analyzed where and how the pipes were running through my walls to determine where the clog could be causing the back flow. Once determined with constant communication and clarity. He went right to work. He worked very thoroughly. He was completely friendly and made sure to communicate and double check the plumbing lines in my four story three full bathroom house. Within the hour……water was flowing, toilets were flushing and no BACK FLOW was flowing back into the tub or toilet. He also cleaned what ever it was he accidentally dirty. Long story short……..I am a happy home owner again with no fear of an un-welcomed sewage problem re-entering my home. Thank
I must say, this young man was dressed well! A first indication of quality. He worked hard and left clean! I’m just shouting, Yes what a pleasure!”
Dan came by at 9 pm and fixed our main drain through our toilet. Very friendly and professional.
Dan was great and showed up after hours to replace a sump pump. Service was quick and professional and friendly. Would absolutely use again!
We had a pretty nasty main line back up that was caused by some gnarly roots. Dan came out and fought tooth and nail with our dumb plumbing layout and came out on top. Appreciate the prompt service and the no quit attitude when our pipes gave him fits. Problem solved. Thanks yall!