Reviews (100)
One of the hottest days yet and no cold air blowing. Shocked that I was not on a weeklong waiting list! Brandon came out same day as my call and not only fixed AC quickly, but answered a ton of questions that I had. Grateful for not only his methodical fact-finding, but the education! Great experience from first call through completion. THANK YOU!!
Thank you for the really, really quick service a few days ago, Brandon!
Very knowledgeable service tech that repaired our outdoor unit.
Our ac stopped working on the hottest day of the summer and our tech was promptly at our house. He texted before arrival and he kindly explained everything he was doing. I’d definitely recommend this business!
Brandon was our technician and he’s been to our residence before to service all of our HVAC needs. He very personable, honest, and always does a great job. We are always very happy to see him as we know we are going to get excellent service, knowledge and professionalism. Artic Air is now our go to company for our HVAC services.
I can’t speak highly enough of Arctic Air. They were up front and honest about what my best repair options were and the costs. Didn’t ever feel pressured in any direction and felt heard and understood.
same day service was fast and not expected. They have always given me expert service.
We were very pleased with the service provided by everyone at Arctic Air in replacing our HVAC system in our house. From our consultation and free estimate with Ray, to Janet's help in the main office, to the crew who installed our system who were courteous, helpful, and thorough in their work.
Arctic Air was prompt in diagnosing the problem and getting a new coil installed. Great to work with them.
Our condensing coil was leaking and it was just a matter of time until we had no A/C. I called Ray at Arctic Air and he said since my unit is so old it would be hard to find a replacement coil and very expensive. I ordered a whole new unit and they got it to me within 3 days. Brandon installed the unit and was very professional and efficient. He stayed with the unit until he was satisfied it was operating correctly. Would definitely recommend having Brandon do all the work on my A/C units and my heating units also.
They were prompt to diagnose the problem and did their best to keep cost reasonable
Great bunch of guys. Got me a new unit the next day. Guy worked all day with no breaks
The fan on our A/C Unit stopped working leaving us concerned about the cost of repair/replacement. When I called the Office to make an appointment, Janet was GREAT!!! She assured me that Brandon would be calling to confirm I would be home later that day. I was AMAZED a Tech would actually arrive the same day ... & make necessary repairs! Brandon did exactly that! HIGHLY RECOMMEND ARTIC AIR HEATING & COOLING!!!! GREAT TEAM!!!!
My A/C stopped working around midnight. Called Artic @ 8:15 am and by 8:40 am Brandon arrived. He had the unit back up and operational and was very professional and answered any questions I had. Finding outstanding service is not easy these days and Artic was top notch and I highly recommend them.
It does work fine. Its a very good product. But you need to know about the exhaust window. Make sure it will fit the window the exhaust will go out . The hot air I mean
Call them recently because AC suddenly stopped working and Brandon came out same night. Not only did he fix the issue, he cleaned the unit and explained what happened and how to prevent the issue from happening again! Great service and nice guy.
Branden came out to service the unit on the same day I called and in the rain no less. Very professional quick and had me back and operating in no time. Would recommend again!
We have used Arctic Air for at least 17 years. That alone with all the competition is a testament for their services. They have replaced both our old AC and Heating systems and maintain them. We have used them for a whole house humidifier and the service of it as well as a whole house de-humidifier. Definitely among the best out there.
Arctic Air has been there for me when I needed their service! Below zero when my furnace shot craps. Had a tech out asap on a Sunday. Nothing he could do for the old system, no warehouse open, said he would get a new system ordered and would be back with a crew first thing Monday morning. He and his crew were here first thing Monday. Removed the old Heat Pump the wasn’t even installed correctly, had the new unit installed and the heat restored in short order. Here this time for a system check before the fire that is a Missouri summer. Checked 100%, he then cleaned th outside AC unit, cleaned out a lot of old Cottonwood cotton that I had missed hosing out the unit last summer. I’m good to go! 100% satisfied. Gary B
We have purchased two heating/cooling systems from Arctic Air, and have them do the annual fall and spring tune-ups. Josh checked our AC system recently and was professional, efficient and personable. In addition to checking the unit and thermostat inside the house, he removed the outside condenser panels to spray down the coils and to check that the the electrical wiring was in good shape. He also re-secured a cable attached to the house. I was impressed by his conscientious attention to detail.