Reviews (15)
We've had Joe service our furnace and air conditioning twice a year, for a few years now. Without a doubt, he's one of the nicest and most helpful people you'll ever meet, in ANY industry. His customer service (and the company itself) is beyond words, and it's always great to see him. No sales pitches, nothing unnecessary...just great service. Thanks Joe!
Great Customer Service. New Systems installed a tankless hot water heater for us which is more complicated than just replacing a traditional hot water heater. There were a couple of glitches in the process. No project is guaranteed to go smoothly, it's really how the contractor response to the issues. Dale was always great about getting back to us, coming back and getting everything just right. And he was always pleasant.
Joe S. was knowledgeable and friendly. Had New Systems come out for a Home Warranty issue and in the past they have sent some shady people, from less than reputable businesses. It'd be unfair to compare Joe and New Systems to those other techs and companies as he was professional and courteous when he came by to fix the issue. Will call New Systems for any issue in the future, whether covered by my home warranty, or not. Thanks Joe.
Guys do great work and explain the issues before moving forward.
Joseph Stone was extremely helpful, friendly and professional. My system was wired incorrectly which caused my nest to run the A/C and furnace at the same time. Joe found the problem and fixed it without any problems. I also had him clean my system and now my A/C runs more efficiently. When he was done, he was kind enough to offer advice on how to keep the system working properly. I would definitely recommend Joe and New Systems.
Joe showed up right on time, was very knowledgeable of the system and was very impressive of his concern to fix it right and make sure all things were in proper adjustment. We would certainly recommend him and the company to everyone, and will definitely call on them next time we need service.
Joe is great every time he comes to check our hvac. He is quick and knowledgeable and always kind. We've used New Systems for years and always been pleased.
Great service and came early. I work from home and he also avoided interrupting my conference calls. Much appreciated!
New Systems is a great company to work with for your heating/cooling needs, everyone I have dealt with has been a pleasure. Joe helped to install my furnace/AC unit two years ago and was back today for annual maintenance. He is outstanding. He displays professionalism in all his interactions, is friendly and honest, and very knowledgeable in his craft. It is very refreshing to see someone so positive and upbeat. He seems to enjoy talking with people and enjoy doing his job to the best of his ability. I would recommend New Systems and Joe for your Heating/Cooling needs.
Joe was very helpful and knowledgeable about our air conditioning system. He answered all of our questions, gave us great advice, and was punctual. Both my husband and I enjoyed working with Joe.
We had New Systems HVAC come out to our home today. Joe was our technician. He was very prompt, friendly, and knowledgeable, even going above and beyond to get me a quote on a humidifier that needs replacing. After getting the system up and running, he notified me that he would be submitting a claim to my home warranty company to replace a leaking coil. Overall, I am very pleased with their technical service as well as their customer service. I would definitely recommend anyone to use this company.
All of the guys are VERY professional, super helpful, and punctual. Any time we need them at our shop, they come through with fair pricing and straightforward options! Would highly recc using New Systems!!!!
Had an AC problem over a holiday weekend and Dale was very prompt about getting back to me. Joe came out to fix it and good news that it was a minor repair to keep our house cool again. I have been very pleased with the great customer service from New Systems HVAC and would highly recommend.
These guys were top notch! Sent out by insurance company after another company tried to screw me. Installed a new outside unit! Would recommend!
The entire New Systems team is amazing! Attention to detail and an honest appraisal of issues and solutions make them a valuable resource.