Reviews (100)
I needed my furnace serviced so I called and requested Chris Grone, who came highly recommended by my sister. Chris was great… friendly, professional, thorough, knowledgeable, and on time. I will keep requesting Chris for all my furnace service needs. I really appreciate Superior and it’s staff!
Dave arrived when he said he would. Was professional, friendly, and fixed my AC on a hot/humid afternoon. A life saver! Highly recommend Superior and Dave E!
Called upon them to change out my aging HVAC and water heater. The team was able to conform to my schedule and do both on the same day. Very satisfied with the results and the cookies they sent later in the week were very delicious.
Hey Lucas, your techs just left. They were excellent, knowledgeable, and courteous. And thanks for prompt install.
Had the a/c stop cooling, outside unit not coming on. Superior sent Patrick to evaluate and fix problem. He was very professional and knowledgeable, explained everything. No issues with him. I even understand the service charge, the labor and the charges for the Freon. What I don’t understand is how they can charge over 300 for a 20 dollar part and over 200 for a 39 dollar part. Looked up the parts online and found the exact parts for the prices I stated above. I understand inventory management costs and the prices of having parts available, but I think a mark up of over200 percent is a bit much.
Superior is always a company I trust to do any HVAC work. Dave Essner is professional and thorough every time he is out. Plus a great guy! Highly recommend!
Dave is always a welcome sight when the AC has issues -- friendly and professional and knowledgeable, he's been reliably great help for years.
Untrustworthy… a service tech name Cory kept trying to convince me to buy products for my air conditioner which were not needed at the time. My capacitor was operating fine prior to him performing my annual inspection like I usually do every year with a super nice guy name Dave. Shortly after Cory left my capacitor started working poorly. Keep in mind nothing was wrong until Corey performed whatever he did. I don’t know about you but that seems very suspicious!
I had stack that was clogged. Duane was quick and efficient. Took care of the problem, even made recommendations so it hopefully doesn’t happen again. I was extremely satisfied. I would recommend them to anyone needing plumbing services.
Korey Tallevast took care of my AC problem very efficiently, showing me the issues at the AC in a very transparent and professional manner and gained my trust. I started a yearly maintenance plan with Superior for heating and cooling services. Overall, it was a very good experience for me, and I was glad my AC is working in the weekend itself.
The service and installation of my HVAC system was awesome Chris and Rick were very friendly and professional thank you.👍🏾 Goodmorning Superior Heating and Cooling family, let me just say that technician Patrick was awesome and friendly, and funny he was on time and was done less than 30 minutes. 6/23/2023
We called Superior for help with our AC unit and were given an appointment for the next day. They were here on time and immediately identified the problem and offered an expert resolution to the problem. After talking with Patrick, the service tech, about what needed to be done and the cost, we were satisfied and confident that we’d made the right decision to use Superior. Patrick was quite knowledgeable and made sure we were well aware of impending danger from a faulty furnace that would need to be replaced. He was very professional, personable, and easy to talk to. He addressed any questions that we may have had and told us of other services provided by Superior. It was a productive and pleasant experience. We would highly recommend Superior Heating and Cooling to anyone needing HVAC services.
Chris G. showed up right on time. Professional attitude, knowledgeable, quick service. He was in and out in what seemed no time at all. As expected with Superior. Thanks again, until next time!
Dave Essner has been taking care of our heating and cooling needs for a few years now. He is knowledgable, friendly, and I feel very comfortable with him working on our HVAC systems. A few years ago we had a new ac unit installed with all new ductwork. Everyone associated with the purchase and installation was professional and respectful. I would recommend Superior to anyone needing a repair or looking for a brand new hvac system.
This is a good, solid, reliable company. I like that they send the same technician every time. It means that I don't have to trust Superior, because I know I can trust Dave. He's been the technician at both my house and my parents' for the last decade. Never talks down to me but makes sure I understand. Never sells me things I don't need. It helps, when we do have to make an expensive decision, to know that we can rely on what Dave recommends.
Patrick from Superior Heating/Cooling and Plumbing arrived at my home on time 😊 Resolved everything that was wrong 🛠 He did an excellent job ✅
Dave was out fixed my humidifier and tested everything and did an excellent job. Would recommend to anybody needing service.
Superior is awesome! I’ve been using this company for years and they’re always knowledgeable, easy to work with, and honest. It’s hard to find a company that you trust. I’ve never had a bad experience with this company. Recommend them to everyone I know. And super excited they also do plumbing now!
Dave always does a thorough job of checking my HVAC system in the Spring, and Fall too.
Dave Essner is always a pleasure to work with. His friendly demeanor and loyalty to his work keeps us coming back. Always professional and always on time.