Reviews (100)
Very professional and very knowledgeable
The worker did an excellently job.
I called and someone was able to come the next day which was GREAT because it’s hot.
These people are crooks my insurance was paying for parts and labor. But they tried to charge me $ 350 for wire modification, which you only unplugged the wire harness from the compressor and plug the same wire harness into the new compressor. Then they tried to charge me $225 for coil modification that's part of labor heat the coil cut it or pull it out attach it to the new compressor then seal it. Then they tried to charge me $120 for cleaning the coil on the unit you can buy coil cleaner from the hardware store for $20 . I'm glad I knew about HVAC from working with my father who has been doing this for over 30 years. Climate King was trying to get paid from the insurance company and the homeowner , people beware of these companies they are crooks and will get you everytime if you don't know better.
I have to say I have been greatly disappointed in the services of this company. I have utilized my home warranty twice and they have sent me to Climate King. On both occasions, I had to wait a week for a technician with no one coming out or saying I missed the call to come out. I am unsure if it is because of the home warranty or the technicians on staff. Thankfully, I have been able to get service, on the same day, from a different company. Maybe they are better with their customers they have contracts with.
Logan was Professional, Polite, Fast and Efficient, and very Knowledgeable!
It never fails, AC issues always seem to happen on a weekend at the onset of a heatwave. Upon setting up the appointment with Climate King, I told the staff member we had no air. I also told her I had pictures and information including the part number for the defective part. She told me to email the info I had, which I did minutes after hanging up with her. The soonest they could get to me was two weeks. I want to interject here that their website states the following: "We offer same day/next day service anywhere If your Air Conditioning goes out in a heat wave or your furnace breaks down when it’s bitter cold outside, you need emergency service fast! Rest assured and know that Climate King is there for you, 24 hours a day, 7 days a week, with live dispatchers and prompt service." Lies! Even so, I didn't push the envelope. They had what the info needed to fix it and the AC would be running again in two weeks. Imagine my shock when the tech showed up for all of maybe five minutes, no part in hand, but simply to collect the info that I had already provided two weeks prior!! He left without any idea on when he could return with the part and I haven't received an ETA from the company either. What's frustrating is that I know that the part we need is in stock at a local HVAC supply warehouse. It wouldn't take any time at all to pick it up. And the cherry on top of this less than stellar experience is that this company has been non-responsive unless they need to get in touch with me. At this point, my repair is unfinished and my AC is still offline... and we are still in a heatwave.
Justin did an excellent job of getting my downstairs ac unit charged up and working again.
Problem solved and fixed ac unit
Wonderful crew and very professional. This team kept me updated the entire repair.
Knew what they were doing. Came out and got the job done. So thankful that you all got me out of that heat!!
Very good AC repair
Main unit was low on freon. Two service techs could not have been nicer or more professional. Checked my problem out and looked to make sure was my only problem. Could not be more pleased with their service.
Did not change filters out on refrigerator.
They did a great job. I have no complaints.
Justin was very knowledgeable and professional!!! Would definitely use this company again.
The technician arrived on time and was very courteous and knowledgeable.
Rocky was very professional!
American Home Shield selected this company for a repair on my AC. They came out as scheduled but informed me that no work could be done because my evaporator coil was frozen. They went into the attic and turned off my unit and told me someone would contact me to reschedule. The next day I waited til 12pm and I had to call and reschedule my appointment. They came back and told me that my condenser unit and evaporator coil needed replacing and it will be $2800. I hired a second contractor for a second opinion. And he informed me that Climate King was about to take all my money because it was only the compressor that needed replacing. I only came out of $225. I would not recommend this company and informed AHS of this contractor.
Great customer service and honest service representative. Couldn’t ask for better. Will definitely use in the future.