Reviews (98)
Climate Masters are number#1 on my list, actually I can’t wait till my unit dies for they can install a New Unit! And this is why, read below please! I wish I could say the name of the bad company. My AC quit and I call one of the top ac companies in the Jackson area who had availability ASAP, they came and in 20 minutes I needed a new system! The selling campaign started! They wanted approximately 18k for a totally new complete system , ac only needed a capacitor but somehow my unit lost freon? I saw the gage when he connected and it was ok? But was asked to go inside my house to turn my breakers off and on, and yes the breaker was besides the unit. (I like to watch contractors but he got me) and after the capacitor change no Cool!, gage pressure was gone 😂, lost of Freon don’t kill a capacitor !! 100% scam! Because of Climate masters, my home has been cold for over a month! They added 1-2 pounds of freon and perfection!! The other company said I needed approximately 8 pounds at $300 per lbs, Be careful when you use contractors and have no idea what the problem is! Or how something works, they will take you. I got my money back! They charged approximately $400 for a $75 capacitor 😂 so I would agree to a New system!
Barry was great. Quick and efficient, I would definitely recommend them! Both David and I were very pleased! I would gladly recommend this company, We called the evening before July 4th, and Barry rushed over to diagnose our scary unit. ,
Brandon was very professional and courteous, He is working with me to get this fixed asap.
Kevin was very professional, friendly, and informative. He found an issue with the A/C condenser on the maintenance inspection that would have been a problem when the hot summer weather got here . I have been using Climate Masters for over 30 years. Great company!
Fast, friendly, professional service. They diagnose and fix the problem every time.
Derek was quick and efficient and hopefully got my house cold again! Thank you for such a quick response!
Great service. They were great! Very professional! Came before they said they would. Customer focused.
Mr. Derrick was very professional and fixed everything in a timely manner. He even came wayyyy before lunch time. I’m soooooooo THANKFUL!!!!!!!!!
Stevie was great! Very friendly and professional! 10/10 This fella deserves a raise! He fixed our issue quickly!
Excellent service and expert repair. Highly recommended. Beau was an expert.
Timely reply, Reasonable Cost for the work they completed quickly.
Called and scheduled an appt. the receptionist was very polite and friendly and also had a technician come out the same day. Well the technician was Bo and when I tell you he has a good spirit and very friendly!!! This guy has an awesome personality and he knows his stuff. He serviced my ac units and was done in no time. His attitude is infectious and he is truly a blessing to be around. I give Climate Masters and BO 5 stars!!!!
Bo did an exceptional job inspecting my house's heating and cooling systems. Very professional and courteous.
Kyle came out an hour after calling. Had us up in running within an hour. Great work, great price, very fast.
Y'all were great. Thanks for getting me taken care of so fast. I will always use y'all in the future. Great Job!
Climate Masters installed our HVAC 13 years ago. They have serviced us every since. We recently needed a quick turnaround on a home inspection. They came the next day. Bo was the service tech and he treated us like family. He assessed everything on the list, fixed the things that needed fixing and provided evidence of compliance on the others. Great service. Great company.
We have used Climate Masters since we purchased our home. The time finally came around where we could repair parts of the system or just replace it. We decided to replace the entire system. The team sent (James/Terry) did a great job removing our old AC unit and furnace and installing our new components. * The customer service representatives are all wonderful and so easy to work with on any issue. * Jaime Foster, the service manager, is just as easy to talk with about any problems you are having or potential upgrades you may be considering. I have been very satisfied using them for almost 10 years now and have nothing but good things to say about the company, the employees, and their work.
Stevie D. came and did annual heating maintenance. Great job!! Whenever I've had a problem in the past, they come the same day and do great work at very reasonable prices.
Beau Abel was great! We had issues and he was here within an hour. Very nice and professional and had it fixed in no time.
Needed them now and they came!