Reviews (100)
Have used since we moved here in 2016. Had to replace furnace and air conditioning unit. Very satisfied with this company. Daryl has been here several times and he is the best.
We could not be more appreciative of Darryl coming to help us so quick! Our AC broke on a hot day, and we couldn’t open the windows if we wanted to because of the smoke outside! With two toddlers at home, we are so grateful to have the AC repaired. THANK YOU!
Service Technician Daryl arrived within a few hours of my call for service, quickly diagnosed my A/C issue, replaced the capacitator, and made sure I got the applicable service charge discount I was eligible for since having them install my new furnace last Fall. He also quickly checked out the furnace and reversed the opening on the filter door so I wouldn't burn my hands on the water heater vent when I opened it. This really seems to be a company that cares about its customers. Thank you!
Very pleased with Krane Heating and Cooling: they answer the phone, they are courteous, they were able to schedule and come out quickly, and they do good work—my beautiful new air conditioner is working perfectly! They also have a good warranty. I really appreciate Chaz and Charlie for expertly installing my new air conditioner. The house is comfortable and there is no longer humidity in the basement.
Very professional. They were punctual at all scheduled times. Got me in quick, which I appreciated as well. Would definitely recommend.
I called them Friday morning, they came out same day! Darryl was very helpful and knowledgeable. Even with the unfortunate news that we would need a new unit they made that process as smooth as possible for us as well. When you find yourself in that scenario, I do NOT recommend using Genysis Credit Union when having to select a financing option. That experience was AWFUL! No one answers the phone amongst other things. But, Krane was amazing regardless! They came out as soon as our paperwork was finished and installed our new unit in 2 hours.
Quick and efficient service. Each employee that I talked to was thorough and professional. Would definitely recommend this company!
Jake did a great job at diagnosing and fixing my furnace. He was on time and performed the service quickly. I recommend Krane!
I had no heat for an entire weekend. This company was able to assess the damage from the report I received from the initial service tech (different company). Krane scheduled me right away. I was told the job would take six hours plus. These men arrived on time, close to 8:30AM, the unit was installed, mess cleaned, and they were gone before noon. They offered to answer any questions. Connected previous things to the furnace and made a recommendation to have ducts cleaned. I appreciate the timely and so far effective service and equipment provided.
Koda installed my Bryant Air Conditioner and it was a clean nice job. He cleaned up and was so polite. He uninstalled my 1989 Ruud r22 air conditioner and put in a nice Bryant. Besides the Weeds in the picture the AC is great! Now my neighbors will be happy with the quieter unit that will save me alot of money on my electric bill. Thank you Krane and Koda.
Had a very old AC and 80% furnace replaced with a new high efficient furnace and 14 seer AC along with a new water heater chimney liner and humidifier. Great team very respectful and technically qualified team.
My family appreciates the quality service Krane Heating and Cooling provides. We called on a Saturday night due to our furnace not working. Daryl was kind enough to take the time to speak with my husband over the phone and help spot the issue. He gave my husband instructions on how to put a band-aid on it and supply us heat until the new part arrived. He even called to check on us the next day to make sure we still had heat. The part came in in a timely manner. Daryl was kind, professional and replaced the new part quickly. We will definitely use them for all future services. Excellent service!
Daryl from Krane came out within an hour to address a furnace that wasn’t working. Next day Chaz and Charley installed new furnace and a/c. They called when on way, worked diligently and cleaned up. I felt confident in their workmanship and honesty. Very satisfied
Krane is my go-to company for anything HVAC related. Their staff is friendly and extremely knowledgeable. They are reliable and stand by the work they do, and they work hard to make sure the job is done right. I've had a furnace, AC, and water heater installed by them and will continue to call on them for any future needs.
We will definitely recommend your company. Quick response on first call to install of new furnace. Thank you from very satisfied customers.
The team came out and performed a thorough inspection of the prior unit. Diagnosed and replaced the HVAC system within 24hrs. Fast friendly and efficient!
‘‘Twas the day before Christmas and all through the house the heat was not working and my wife was not happy. Called all the local metro Detroit HVAC professionals and was told they had no availability to perform an emergency repair, even with below zero temperatures. The soonest I could find any help was 4 days away and my water pipes were sure to freeze in this weather. I called Krane heating and cooling as a first time customer and they were my Christmas miracle. They said they could have a technician at my Waterford house by 8am and the technician, Daryl, even called to help me trouble shoot the issue to get some heat overnight. Got my furnace working temporarily so we would not freeze and he showed up to fix the furnace promptly at 8 am on Christmas Eve and had the heat working within 15 minutes. Crisis averted and Christmas did not have to be cancelled. Thank you so much Krane and Daryl, you were our Christmas miracle and you have a customer for life 😊. Merry Christmas to all And to all a warm night!
The people at Krane are some of the best I've had the pleasure of dealing with from the receptionist to the technicians to Jeff the owner. Honest caring!
Really appreciate the service Krane provides. They are responsive and knowledgeable. We picked them after interviewing several others. Jake is the technician who preformed our most recent inspection - super helpful guy. We recommend them.
They did an amazing job. Daryl and Bob were both fantastic to work with and really cared about making us happy. Thank you guys for being there for us and your top notch service. I would recommend them to anyone. Brad M