Reviews (89)
They have been there for our two buildings!
Exceptional service and extremely knowledgeable. I use them for my personal property, my rentals and refer all my family to Thermal Pros. Thank you for always doing such an amazing job!
On time, thorough and friendly service.
We have used ThermalPros in the past, and were VERY satisfied with their professionalism. They honestly deserve a 10-star review. Everything, from the first contact with Angela at their office, all the way through the final installation, was handled exceptionally well. This is a good, old-fashioned HONEST company. We've dealt with the owner and several of their technicians, all of whom are friendly, helpful, and knowledgeable. We would never consider looking elsewhere for our HVAC needs. You can't do better than this company!
They were quick to get me a quote and I was scheduled for a week later for my HVAC replacement. The guys showed up on time and were done in less than a day. I love that Angela does all the legwork for the Consumers Energy rebate!
Great service provided by John and his crew on replacing our furnace and hot water heater! On time, quick and responsive! Will definitely use again!!
If you're looking for an honest company, with a hard working, knowledgeable team of technicians, this is the one! I've had multiple types of service calls; from servicing the old system over the years, replaced my hot water tank last summer, and recently replaced my full HVAC system. Outstanding customer service. Competitive pricing. On time, as promised, every time. As a bonus, Angela is the best to deal with - professional and friendly, every call. Highly recommend!
We were experiencing furnace issues and they got us in same day! Very professional! Great price and wonderful experience!
Went above & beyond to help New homeowner
John and his team always do what’s right!
5 Stars all the way!!!
Called ThermalPro on Christmas evening the furnace quit... John replied right back and was here first thing the next morning. He found the issue right away but didn't have the correct motor on his truck. John repaired the old motor so we could have heat for now and a new motor ordered to be installed the next day! We will be using ThermalPro from now! Thank you John!
The team did a great job diagnosing our heating system. Got our humidifier running properly. We are all set for the Holiday Season!
I had a great experience with ThermalPros. I had gotten quotes from several other companies to replace my furnace and AC and then contacted ThermalPros based on a recommendation from a friend. The other companies tried pitching the most expensive units, which cost twice as much and provided little benefit over other high-quality units. John from ThermalPros came the next day after I reached out, he inspected my furnace and AC with me, and provided quotes for high-quality Lennox products that were less expensive than quotes I received from other companies for similar products. The installation went seamlessly. The team arrived at the time they had provided and also called in advance of their arrival. They were friendly and upon finishing the job, they walked through how to operate the units and the steps I should periodically take to ensure they continue to run well. I highly recommend ThermalPros and would plan on using them for any future furnace/AC projects. Update Dec. 13, 2022: Apparently I can't write a new review so I have to modify my previous one. I had another great encounter with ThermalPros today as they came out to address issues with my furnace humidifier. Scheduling the appointment was seamless. One of the individuals who came out was the person who helped install my AC and Furnace, and was familiar with my house and our system. They were able to quickly diagnose and address the issue. I will continue to reach out to them for any future furnace/AC projects.
Always a quality experience with Thermal Pros!
Complete replacement of all HVAC components. Excellent service, on time install, clean, friendly employees who took time to explain systems and answer all questions. Office staff is really helpful as well - filed for all rebates for us!
They installed new furnace and a/c a few years ago. This year I did a fall maintenance on my furnace. Friendly very knowledgeable answered any questions I had. I recommend these guys to any one who needs any type of hvac service.
Easy to schedule plus knowledgeable employees.
Quick response & professional!
Thermal Pros are the best! Sal serviced my furnace today. He was very thorough and checked everything out. He was very pleasant! Angela is great at making sure you get on the schedule and making the reminder calls.