Reviews (35)
Don't believe they are in business anymore. None of the phone numbers work and website does not connect.
Dunrite worked on my house they did an absolutely wonderful job I would recommend them to anyone
Unknown and ambiguous $460.00 wiring and total lack of communication. Awlful and never call th. Scammers 100%
Don't use these guys. They charge $125 to give you an estimate on a new Furnace and AC that will cost approx. $8000...wow Trying to make money off of quotes very sad.
We have had a great experience with this company and want to share our story. We had to have our antiquated furnace along with the central air unit replaced. Not only did they give us the best price we could find around, but they took the time to give a thorough written estimate explaining everything they would be doing along with providing detailed information on what labor and equipment would be installed. Everyone from the gentleman (Chuck) that quoted the job, to the office staff and also the installers were always polite, professional, and always made sure we knew what they were doing and why. They were always on time, and were very mindful of our home and yard making sure to take the utmost care while working inside and out during the entire process. Once installation was complete, they also applied for and made sure we got our rebates through the energy company and also pulled all required permits for the city inspections. They even registered all equipment for us saving us the hassle of doing so. That was so very much appreciated. They also corrected issues with our water heater free of charge. The staff was always very friendly and helpful. Because of their attitude, their professionalism, and the beautiful install job of both furnace and central air units, they have certainly earned our trust and respect. We would absolutely recommend Dunrite Heating and Cooling for anyone needing a honest and professional company with fully competent employees to provide heating and cooling needs. We are so very thankful for them and love our new furnace and central air unit.
A couple of years ago I had the furnace and whole house humidifier installed. The humidifier (apriaire 700m) never worked properly. The installer came out three times and wasn't able to fix the problem. The last time he came out he said that his boss told him there was nothing they could do because our house was to big. I asked him then why did install a humidifier that wouldn't humidify my house. Last year the exhaust pipes began leakIng. Poor Installation and knowledge is subpar.
My parents furnace went out after hours and my dad called another company. The service tech was definitely trying to update and get my dad to buy a new furnace. I had reservations and called Dunrite and the rep Lori was so very helpful. My dad was told that the two parts needed to get the furnace working again would be about half as a new furnace. I asked Lori what their estimate was she reached out to her service tech and told me that it wouldn't be that much. Slthey validated my reservations but my dad already paid to have the work done by this other company. I commend Dunrite by taking the time to give me a rough estimate and validate my concern. Even though I didn't have them service my parents furnace because it was too late,they took the time to assist me. I would highly recommend them because of their honesty!
SCAMMERS. FALSE REVIEWS. STAY FAR FAR AWAY!!!!!!! Had the same pricing issue as someone else. I was quoted a price for service, not only did he not complete the service because the tech CLAIMED there was a cracked heat exchanger. (there wasn't and a second opinion confirmed what I already suspected was a lie) yet I still had to pay for the service that was never performed. Be careful if you aren't sitting and watching them or you don't have a clue what may or may not be being done or are not familiar with typical hvac service scams. REGARDING THEIR COMMENT.... Do you think this is my first review? Wow is all I have!! Just like their service... they have the audacity to lie AGAIN!!! just wow. seriously folks.... stay away from these guys! .....His name was Chuck! and, apparently I'm not the only one!! I have your sticker on my furnace with his name on it! Unless he lied. I would NOT be surprised! (So how did Jonathan Kozial mention him. You guys have some serious @#$%#!)
We just moved into a new house and chuck came out and serviced our furnace. He was very informative and explained everything thoroughly. Had great customer service from start to finish I would highly recommend.
They replaced my furnace and now my AC... awesome company....the staff are friendly and easy to work with. The installers have been nothing but friendly, prompt and courteous. Highly recommend!!!
Had a excellent experience with dunrite heating and cooling they showed up on time very knowledgeable with our furnace fixed the problem right away the service guy was very friendly and polite explained everything he was doing and how he was going to fix it.
My heat went out late at night I called Dunrite left a message, they called me right back and had someone out within an hour. I will definitely call them for all my furnace needs. Thanks Dunrite!
We had an air conditioning unit installed 4.5 years ago, it worked wonderfully that summer. The following winter we had them install a furnace when ours quit. Ever since then things have never worked properly. That summer out a/c unit was short cycling. We had them come out, they said it was low on refrigerant, causing it to short cycle. In hindsight I should have inquired more about why a newly installed unit would be low. That winter our furnace was unable to keep up, they suggested replacing our brand new nest thermostat and having things re-wired. We did that and it temporarily fixed the problem. Our furnace is still not keeping our house at the set temp, or kicking on when it is supposed. Last summer I had them out again because our a/c was once again short cycling. The tech stated, that they probably punctured the coolant line when installing the new furnace. He was unable to find a leak, and said he would come out the following week to see how much refrigerant was in the unit after filling it. Basically, trying to see how large the leak was. He said he was going to do this on his time because Dunrite is unwilling to send anyone out to the house again free of charge. He never showed. He also stated we will have to pay for the refrigerant next year. (Which I am confident we will need). We paid last year to have everything cleaned by them which was also another suggestion. In short, if you want to spend over $5,000 for heating and cooling that does not work then give Dunrite a call!! This summer I plan on having another company out to correctly diagnose the issues with the equipment installation.
Fast friendly and efficient Out standing customer service I would and have recommended this company to friends of mine And a family
Grateful to this company for bringing me a space heater after a snowstorm with below 0 weather while they fixed me furnace. Thank you for your after hour services will definitely call you again!!
"Service 24/7"....except when expecting bad weather. We called for service on our furnace when we got home from work and discovered it was out. They said that someone would be there within 2 hours...2 hours passed. We called to check the status and we told that no one was coming due to expected road conditions. I was furious we had wasted two hours of waiting in the winter without heat and a baby at home and had to call them to find out no one was coming! They had no solution for me except coming the next day. I was able to call a different company and they were still willing to come out for the same after hours fee in the same Michigan winter weather. Ridiculous that we were not contacted and wasted our valuable time waiting for them to not come!
They are honest, know how to fix a problem, and they don’t try to overcharge you. They are a lot better than other HVAC companies I’ve hired
The service was honest and effective. Also, the Dunrite team has been by far the most polite I have encountered. Support local business!
Sean fixed the sub-par work that the previous HVAC company performed and was very personable. I will be calling Dunrite from here on out for advice, maintenance and repair!
Sean and Anthony were very courteous, polite and knowledgeable. I called this place on a whim and boy was I glad I did! Also, I was pleasantly surprised at how prompt they were. Dunrite for the win!