Reviews (73)
Hazen came to check out our air conditioner and he was really friendly and knowledgeable. The company is great to work with, I highly recommend them. They are very friendly over the phone too and I like the service calls and reminders. Thank you for the great customer service.
It was an overall very good experience, from the scheduling to the fixing of the issue. Mathew did a great job with explaining what the issue was and my options of repairing it. Mathew installed the new part and cleaned up, even offered to clean the floor under the washer when he pulled it out. I will definitely use AAA Service again.
I had AAA service my air conditioning and my refrigerator, not at the same time. The repair man for my air conditioning was outstanding, explained everything in detail and made me feel comfortable and confident in what his diagnosis was. I thought this was only chance but when my refrigerator broke down I called them again and they were just as good for the refrigerator as they were for the air conditioning. I highly recommend this company, I wish I own stock in it, I won’t go anywhere else for my appliance services.
This great team installed a new furnace to replace my 33 year old system. Needless to say, the new one was much smaller and required some rework. I would recommend them in a minute.
Although not the cheapest option for my home backup generator installation project, AAA still won my business over competitors through sheer professionalism and commitment to quality. The customer service and sales teams were thorough, respectful, and responsive to all of my needs; the installation team showed up exactly when they said would and did a highly professional job. All told one of the best home contractor experiences I've ever had, and I would recommend AAA Service Network to anyone.
I called AAA Dunlaps for dryer service and they were able to get Pat out on the same day. The dryer was fixed promptly at a fair price. They are a very friendly and professional company.
When I called for emergency assistance on Saturday - Clerk who was working so helpful and comforting. She managed to get the Technician to come on Sunday. The technician Matt came and fix the problem. He was very polite and explained the details about the situation. You guys are lucky to have Matt as a technician and the Clerk as your team. I was very happy and fully satisfied between the communication and the work well done. I am 100% satisfied. Keep up the good work.
Very thorough service and good explanation of concerns! Kevin was very helpful. Thanks so much!
Matt came to check my air conditioner that was not blowing at full power. He entered my home and immediately put on boot covers, and respectfully inquired about my issue and listened to my explanation. He was very tolerant of the sniffing of my 14 year old dog and engaged with my curious toddler. Matt informed me of the cause of my issue and what would need to be replaced. Even though I have an older model unit, he did not push or even mention a replacement of my entire system just the part that was causing me problems. This made me truly feel that Matt and AAA Service cared about resolving my a/c issue not just how much money they could make off of my service call. I will contact them without hesitation for any of our future need of any of AAA's services because of the wonderful service provided to my family.
I highly recommend AAA Service Network! Brian was great. And overall this org provide top-notch customer service. Everyone is so kind from the dispatchers/schedulers to the techs. Its a level of customer service that you don't encounter very much anymore. AAA definitely does it right!
Matt was incredibly professional and informative. He was thorough in his testing and made sure that I completely understood the problem and how he was going to fix it. He gave great advice on annual maintenance and recommendations for extending the life of our appliances! I have used AAA several times and will continue to recommend them to all my local family and friends. They are always able to schedule within a few days and return quickly when parts need to be ordered.
Gave us a peace of mind .... shut off valve for house was broken. Repaired and checked
We were happy to get scheduled service within a week of our dishwasher malfunctioning (our earlier service provider could not schedule us for 3 weeks!). I only wished that they had critical parts (e.g., controller board) in inventory - required a second visit one week after the first to complete the repair. I would certainly use this provider again for our GE appliances.
Great response, great communication, knowledgeable repairman.
Good calls setting up the appointment. Service was on time and Pat was very professional. Fixed the issue and paying was easy. No complaints.
Jacob was very friendly and professional. The job was done quickly with no mess. Thankful he had both the sump and sewer pumps in the truck.
Service person Tim is always coordial and professional. He keeps me informed about any potential problems.
Service technician Tim is a wizard at diagnosing problems. He's fast, accurate, friendly, and answers questions.
Kyle was outstanding!! He was fast, efficient and fixed my fridge for $200! He saved me from buying a $2000 new fridge!!! he was kind enough to follow up with me and take my business cards for my water filtration business to pass along to his service and sales managers. What an incredibly Kind gesture. The office lady even communicated my desire to refer their company and ask they refer me too for salt delivery or anything softener related. How incredible is this communication and this business!!! I highly recommend them.
Matt the tech was excellent! Called ahead, on time, professional appearance, diagnosed issue quickly, called office ordered part and fridge fixed and running great! Have used AAA before they are an honest and professional organization!