Reviews (48)
Very nice gentlemen that installed the system. Answered all my questions, and worked non-stop. Thank you guys!!!
I have used Lamco for about 5 years, and the last exchange was likely the last. I had a furnace that was shutting down due to a roll-out switch detecting a over- temperature condition. When the service tech arrived he indicated that the switch was fine and that “he had to put a combustion analyzer on it” as the NEXT step. The catch is that if the combustion analyzer detects a problem he would be “required by law” to lock out the furnace. This was in February which would make an emergency replacement a priority. I asked him to leave and said I’d do my own research. I then received a snarky letter from their service manager indicating that I was putting my family at risk. Long story short, their diagnostic process is geared towards pushing you into a full replacement ($10k) rather than doing the real work of determining what is actually wrong. Rest of the story is I did my own research, and found that the burner tubes likely needed replacement. $140 and ten minutes of work later and the furnace runs just fine. It’s beyond disappointing that their service technicians don’t really try to diagnose the problem.
Lamco installed a new Mitsubishi indoor and outdoor unit in our Family room on Thursday. The installers, John, Shawn and Sergio, were friendly, efficient and made sure the units was working properly and reviewed the operating procedures with us before they left. The made sure all the areas were clean before they left. Great job Lamco!
The technicians were professional fast,well trained, neat and informative to all our needs. Felt very comfortable with the entire team during the installation.
We used Lamco to service our HVAC system the 6 years we lived in our MA home. The team was professional, clean and prompt. They answered questions and provided information to educate us on how to safely maintain our system. When we finished our basement, Chris Hartson was extremely helpful in providing the best option for our situation - even though it was less expensive. The solution was perfect and their installation was clean and high quality. Thanks Chris to you and your team!
Great company and great service at very reasonable prices. Had a heating crisis they solved within a few days, and all folks involved were professional and knowledgeable. Would highly recommend to anyone who needs their services.
They were really good about giving us an early appointment, since our hot water delivery was poor. The first tech could not solve the problem so another arrived later and was successful. The only downside was that they sold us the Rinnai system two years ago and don't have a system expert in the company now.
Lamco has always been responsive to my needs, punctual with service calls and fair with charges for work done. I would definitely recommend them!
We had a heat pump/AC and furnace installed to work with the existing ducts. Their design was appropriate for our needs, they were responsive to our priorities, the installation teams were professional and worked with us to make sure we got what we wanted and needed. We highly recommend Lamco.
Lamco Systems is my go-to HVAC company.
Professional and trustworthy.
Easy to deal with - answered questions promptly and comprehensively which allowed me to make quick decisions. The installation crew was great - professional, polite, responsive, and got the job done without a hitch. Highly recommend.
AC unit was acting up. C wire was required for the thermostat. Chris configured wireless Honeywell unit with hub at the furnace downstairs. Did cleanup messed up wires at the condenser and the furnace. Very clean work and precise work. Get Chris and if he can accommodate your work.
Good company, provided information as requested, timely quotes, and competent service team to get the job done.
Very responsive and excellent technical people for A/C repair and installation. Reasonable pricing and reliable service. What more can you ask for nowadays?
Lamco installed a high efficiency gas tankless water heater and removed the old tank heater. They installed over 30 feet of new 1 1/4 inch gas pipe and connected the new heater to the existing hot water plumbing system. The town inspector stopped by when they were done and approved the installation with essentially no comment. Lamco was one of three contractors who provided quotes, and won the job on a combination of price and proposal detail. We have used Lamco for years for furnace and air conditioning installation and maintenance. GREAT JOB!
I’d used Lamco Systems in the past when I added duct work in my basement. They did a great job back then. Yesterday I had a smell coming from my ducts and I checked on my furnace to find there was a cyclical humming coming from the furnace. I thought it was a transformer but couldn’t be sure. I called Lamco at 8am and spoke to Chris who assured me he would have someone at my house to look at the problem later in the morning. The temperature inside had dropped from 74 to 60 degrees overnight and we were concerned because outside temperatures were expected to be below 30. As Chris promised, a technician showed up around 10:30am. He was professional the entire time he was at my home. He quickly diagnosed the problem which was a seized blower motor. He did several things like feeling the motor which was too hot to touch btw. He also used a multimeter to check the voltage and I believe a current probe to see the current draw on the motor. The downside was he didn’t know if he could get a replacement blower motor right away which concerned me again considering the cold temperatures. He assured us he would do everything he could to be back in the afternoon with a replacement blower. It was around 3pm when he returned with the parts. He worked quickly and efficiently and we had heat not long after. I don’t typically write reviews but the quick response, their respect and professionalism and workmanship is certainly worthy of a 5 star rating. Thank you to the Lamco Team for keeping my house warm and my head cool.
A friend who has been a customer of Lamco for many years suggested that I use them. The whole experience from the beginning to the end was a 10. From Diane in the office to the technicians who came to my house (twice in the last week - needed repairs) everyone was very professional and courteous. I had a heater in need of repair before the temperature dropped and they went above and beyond to repair it - from ordering the parts to installing them. When it came time to pay the bill, I didn't feel like the fee was exorbitant. I highly recommend Lamco!
Have used Lamco for years. Everyone is friendly and respectful. Enjoyed having the work men in our home. Installed a new compressor and air handler in no time. They cleaned up everything and in and out in very quickly.
VERY quick service....question thoroughness of examination. No information provided willingly, I had to ask questions, and received one word answers....Surmounted to filter change on furnace and removal and reattached of two screws....which I do myself every month...What exactly is the Maintenance and Prevention Service?