Reviews (89)
Water heater was going. They replaced with tankless promptly. Great value and workmanship. Bruce was installer and did an excellent job. Highly recommend them.
Annual service inspection completed. Prompt, knowledgeable, professional service at a reasonable cost performed.
Our tech George is such a knowledgeable professional. Each time he comes, we know that he will get the job done correctly
Always responsive, professional, high quality and no hidden agenda
Boiler and hot water tank havent been serviced since Covid hit so it needs replacement parts,
Alex is a great guy and good at his lob. Heater is working fine. Thank you Alex.
We were very pleased with a very professional service
Terrible service - first they ordered the wrong part then ordered a new part that was $300 more expensive and did not even tell me the price increase. When they went to do the install, they did not tell us the price increase until the install was done and gave us the bill. I would not recommend working with this company. Terrible way of doing business.
Annual mini-split inspection - I appreciate the new reception person who called remind me of this inspection and worked with my schedule in setting up my appointment. The technician who came out is awesome. She was timely, professional and very trustworthy!
My boiler system decided to stop working the morning after our most recent snow/ice storm. Called this company and within a couple of hours someone was here as promised. Tech immediately knew what was wrong, drove to pick up the part, returned and had my heat back up and running within a half hour. Highly recommend!
Had to replace a hot water heater that was past its lifespan. Advanced energy got me scheduled for a next day installation. The customer service team was very polite and made sure everything was in place for my installation. The tech was on time, polite and respectful to my home. He ensured the installation was done correctly and up to code. He was very efficient in completing high quality work. The pricing was very fair and I am very happy with the work that was performed.
One hour after calling for service, the repair for a burst pipe was completed and system back to normal. THANKS
Great Company, Great Service. Came the same day I called on the coldest day of the year! I highly recommend them!
The service we received from Advanced Energy Concepts was excellent. We didn't have hot water on a Saturday, the tech (Deborah) came out that day to assess the situation and contacted the manufacturer because the tankless water heater was still under warranty. It needed to be replaced and they found one in stock someone arrived early Tuesday to install it. Bruce was the tech who installed the new one and he was wonderful -very professional, let us know what he was doing, explained what happened and worked efficiently. Advanced Energy worked with the manufacturer who took responsibility and everything went smoothly. Highly recommend their service.
Good timely and reliable service.We want thank Vicki & Alex.We can always rely on Vicki to schedule timely service.
The installation team was FANTASTIC! On time, performed all work VERY professionally, completed on time and answered ALL of my questions as the install was ongoing. Thanks for a jon WELL DONE!
The technician was on-time, knowledgeable and efficient. I highly recommend.
Technician was on time, professional, experienced, and remembered he had done the annual Fall maintenance on my boiler the previous year. Great company with which to do business. I highly recommend.
They are very responsive and always take care of business. Very happy to do business with this company.
They helped my food issues with my AC.