Reviews (100)
The guys that came Andy and Will both were very friendly and very informative explained everything
NGA exceeded all my expectations. From the first visit by Jeff , the comfort advisor the process was a pleasant experience. Jeff explained everything regarding the units chosen, maintenance and operation. The price was very competitive. Finally, installation went very smoothly. Both Rudy and Jack did a fabulous job on the installation. They explained everything and the installation was top notch. I will definitely utilize their services again
Todd was great. He showed up on time ..was experienced and knew his stuff . A job well done. Todd is a great asset to the company and we look forward to his continuing professional care of your system.
Had a few other companies look at our home for AC. Def made the right choice with Next Gen Aire. From sales call to full install the company was great to work with. And our house now feels like delicious comfort on these muggy days we've been having. Wish we did this sooner💯
These guys really take care of their customers. Will use them again and again!
Kyle was knowledgeable, professional and thorough. Explained everything he was doing and why. I would recommend them for service
I highly recommend NextGen Aire. I cannot say enough good things about this company. From their office staff to their field technicians they have provided excellent service. We had both a new installation of an A/C Heat Pump System as well as annual maintenance done and it couldn’t have gone better. They have the expertise, professionalism, attention to detail, great communication skills and competitive pricing. Erin in customer service and Kyle in the field are both exemplary. You can’t go wrong in choosing them.
I used NGA this year to install a Ductless Mini Split system for my home. From the initial appointment with Jeff coming out to give me a quote through the install team coming to do the project everything was smooth and easy. They were able to answer any questions I had and were very friendly. I would recommend them to everyone and will absolutely be using them again for future projects.
Very pleased with the quality and workmanship. Highly recommend NextGen Aire fo all your HVAC work.
All the staff we worked with at Next Gen was so professional. They responded to any and all questions we had. They came on time and were very respectful of the entire condo during their process. Mike and his team did the install and were extremely efficient Austin the electrician was so knowledgeable and answered any questions we had. His work was impeccable I would highly recommend this company. Just fantastic from my first meeting with Jeff to the install. Than you
NextGen Aire employees were professional and knowledgeable in all aspects of my project. They were able to start my install two weeks early and brought in additional crews to finish the job in the quoted time. I am also impressed that they filed all the paperwork to register the equipment and apply for the rebates.
very friendly workers and very professional, I really enjoy it, and the price is great
Kyle and Angel were fantastic! Figured out what was wrong and had us up and running in no time!
We had an amazing experience with NextGen Aire!! They were prompt, super thorough, and the cost was competitive. We have had a number of companies attempt to fix our HVAC system and but these guys found/addressed issues that everyone else missed. Now we have a new air handler and heat pump, and their office handles all of the rebates so all we had to do was send them our original MassSave audit. We couldn't be happier.
From the February 2023 artic weather, our ancient boiler and piping didn't survive intact. NextGen Aire surpassed my expectations with their responsiveness and professionalism. Matt Bonagura, Erin, Lauren, Zach, Kyle and all the crew members turned around our tragic event. Matt Bonagura particularly made our initial evaluation and quote educational. His responsiveness to our needs helped build the trust for us to choose NextGen Aire over other contractors. We are confident we can depend on them in the future as well.
Great service and consistent. Extremely thorough through the purchasing process. Thanks again for providing a great product.
Scheduling was easy. Technician (Kyle) showed up as scheduled. Super professional and super knowledgeable. Highly recommended!
Used this contractor today and their service was the best. Very Knowledgeable and personable. Would highly recommend him to anyone
My partner and I purchased a very old duplex. The unit that is being renovated we had NextGen Aire install 6 mini splits for heating and cooling. (We received a great rebate from Mass Save) In our unit, NextGen installed two mini splits and they also replaced our 20 year old heating system with a high efficiency system. I can't say enough good and positive things about this company. From the pre-sale, back office, to the installation, we received exceptional service. All NextGen employees go above and beyond for what one would expect. For example, when my pipes froze a few weeks back (winter 2023 when temps were in the minus 10 to 15 degree range) I texted Jeff Chamberlain (he had provided the estimates for their service). Within minutes Jeff called me (he was busy with 15 other emergency calls) and told me exactly what I needed to do to prevent my pipes from bursting. My water was running again in 20 minutes. All the guys that came to the house were very knowledgeable and super helpful and respectful. "It's not what you do it's how you do it" that makes the difference. NextGen goes above and beyond. We are very happy customers and would recommend NextGen-Aire in a heartbeat. Thank you too for working within our budget.
I had Angel Pla show up on time made me feel comfortable about the repair I needed!! I informed the company that I always want him as my technician because he does great work and is very professional and nice guy!! That's important today!!! Thanks for making me feel comfortable!!!!