Reviews (100)
Terran was prompt and appreciated that I told him my observations about my HVAC system and circumstances. He kept me in the loop about everything he was checking in the system. Very through and personable. Would use your company again and recommend it to anyone else.
Our HVAC stopped working just as summer arrived. We booked another company who was recommended by a neighbor but they were awful and didn't fix anything. I did a lot more research and chose SuperTech HVAC Services to take a look. When I called they answered right away and I made an appointment. They were very transparent about their prices and call out fees which was appreciated. On the day out our appointment I received a text message and and email about the technician who was on the way. There was even a photo so I knew when the person arrived I knew who to expect. Josh the technician was very professional. He listened to me and took the time to figure out what was wrong before doing any work. While working he explained everything he was doing and even gave lots of tips for things I can do to keep my system healthy. The fix solved one issue, but the unit stopped working again a few days later. I called SuperTech HVAC Services back and they sent Josh back. He worked hard testing everything and diagnosed a leak in our Freon line which wasn't visible until the first issue was fixed. Josh suggested two possible fixes, one that was cheaper but might not work, and one that was more expensive but would defiantly work. I never felt pressured to purchase the more expensive option and I opted to take a risk and go the cheaper one. We're waiting a week for the results to know if it worked but everything's been working great so far! SuperTech HVAC Services has been a great company and Josh has been a fantastic technician who really knows his stuff. We signed up to their Gold Membership to make sure our system is protected in the future!
Quick and easy, great repair, in and out, getting cool air now!
Terran is always friendly and very thorough. I also appreciate that he remembered not to let my cat into the utility room!
Exceptional Customer Service!!! The Most Honest HVAC Technicians in the Business!!! They Always Lookout for the Customer's Best Interest. The Only Service Technicians I use for home AC service.
Josh was professional, knowledgeable, and very direct in the options we could take for our AC issue. He explained things clearly and gave us timely updates as he worked.
Our yearly tune-up was quick & easy. Scheduling was a breeze. Terran, once again, was courteous and professional. We are so happy with our experience with SuperTech!
SuperTech has taken care of our HVAC systems and are very reliable. They’re always total pros and I found them because they are Bryant / Carrier certified and also Nest certified which I appreciate after messing up the installation myself. Highly recommend!!
Tech was knowledgeable and was able to clearly explain what issues we have. Efficient worker with pleasant attitude.
I did lots of research before choosing this company to buy service contracts on my air conditioning unit and my second floor HVAC unit. Their costs were reasonable for the service contracts, they got a ton of great reviews, and they seemed professional. I should have realized after the first couple of routine service checks in Spring and Fall that the lower relative price of the service contracts were subsidizing the constant stream of "recommendations," some of them very costly, for things that I've either never heard of or did not need. They did a great job of "selling" me, since I'm not very knowledgeable about these items. Finally, I called them to come fix the HVAC air conditioner that they had just been out to check on the previous month (and passed with flying colors). I was told I had to either pay about $5,000 to fix it or, better, $12,000 to replace it. The unit was from a reputable manufacturer and only 7 years old. I paid $4,000 at that time for the entire unit, including installation. They never once offered to look into whether or not the unit was still covered under warranty (it was), and only insisted that the unit was low quality and not worth replacing. I quickly located another company, First Class Mechanical, who came out, informed me what was wrong, told me the part was under warranty, and fixed it within 5 days. When my service contracts expire with Super Tech, I will not be renewing.
Great experience overall, I was impressed with how quickly he diagnosed the problem and was able to get everything fixed.
Steven was excellent! Extremely transparent, thorough, and explained everything well.
Josh was thorough and explained everything he was doing. Provided great recommendations for future service
Steven was quite thorough and informative. He explained in detail how my system could be maintained and improved, and included different options. He was prompt, considerate, and friendly as well.
Steven was great at getting us an immediate repair in short term and then discussing long term options for our older system. Never felt too salesy or pushy and was incredibly respectful of our home.
Jason came out and did our regular maintenance. Top notch service as we're used to with SuperTech
SuperTech was easy to work with and schedule. Their technician arrived on time as expected, was professional, and performed a thorough system check.
Jason is a well experienced, knowledgeable polite and timely. Thank you
Josh did a great job in repairing my heating system. Both the diagnosis and repair were done effectively and timely. Thank you Josh for your great work.
Tech came out for annual inspection of my ac. I was told the capitator was bad. I asked how much tech told me 260.00. Sounded to high so I decided not to do it. I went to grainger and got the part for $5. Replaced it myself in 10 minutes. Tech also suggested many other things adding up to thousands of dollars. I don't think this is a trustworthy company. Go somewhere else.