Reviews (67)
Fresh Air Concepts is the answer, period. From sales to installation to support, absolutely outstanding. Thank you FAC!
Our experience with Fresh Air Concepts (FAC) was excellent. Randy came by to give us a quote and thoroughly inspected our house, explaining the intricacies of heating and cooling an older home. He said that FAC did not employ pressure sales tactics, which gave us time to review the quote and evaluate the different tiers (Bronze, Silver, Gold, Platinum). We were able to schedule the installation shortly after accepting the quote. Robert and his partner installed the heating and cooling unit that day, even taking off and reattaching the basement door to fit the unit downstairs. After installing, they gave us a great overview of the system, what to expect, and how to maintain. Overall, FAC was great, and we will be repeat customers.
Highly recommend this company! our technician Pep came out, diagnosed and replaced the part for our ac unit and left within 30 minutes. I got a same day appointment within an hour time frame. they have been incredible and now we have ice cold air blowing through our house on this super hot day! thank you so much!!
Working with Fresh Air was terrific. They gave me options for my new HVAC needs, and we're very patient as I went through my deliberation and selection process. They kept the lines of communication open were responsive, and all of the people I worked with were thorough, polite, and professional. Great experience.
I worked with Randy (in sales) to get a number of things done. He was very responsive and explained things as Fresh Air Concepts installed a whole new (from Scratch) central A/C system by Carrier in our attic and for our bedroom level that was not present before (Brand new duct installation. Thermostat. Return vents placement. Ceiling and Wall Registers Installation. Air handler installation. Outdoor Compressor Installation.) They used subcontracters to help since our house was a little more challenging since it is an historic home. Even so, their prices were reasonable and competetive with the other companies out there. The other thing that they did for us is replace our old mini ductless system on our first 2 floors with new heads and compressors from Mitsubishi. We kept the mini ductless system on the lower levels because getting central a/c ducts down to the lower levels would have been impossible without having awkward bulk heads etc. due to no room in walls and ceiling which is the nature of having an historic home built before invention of AC! Everything went off without a hitch and they did a great job. This company really stands behind their work and Randy was a pleasure to deal with. I just had a good feeling from the beginning and that is why I chose Fresh Air Concepts. I was not diappointed and neither will you be if you use them. Very Reliable and work done in timely manner as well. They stand behind their products and labor and are quick to fix any unforeseen glitches that come up. I really can't say enough good things about them!
Felipe was great! Diagnosed the problem very quickly, fixed the air conditioner and made sure it was running properly. Felipe was very courteous and friendly.
Punctual, professional and very pleasant personality. Would definitely refer this company and technicians to any looking for quality and affordable services.
Robert was OUTSTANDING. Robert is a very friendly tech and very knowledge. I would like to request him for all my service needs If I can. Thank You Robert, Randy and FAC
Pep did a wonderful job, showed up early and worked . Solved the problem.
Thank you for the quick service!
All of the guys on the job were very professional. I have had a lot of renovations and service work done over the years. I am very impressed. They came in and covered the floors.cleaned up each night before they left. Stayed very late both nights to finish the job on time. Kept me informed every step of the way. The project looks even better than I thought it would. Excited to use the product.
Tech was very friendly, and prompt within the time frame. He gave us lots of education about the system to help for future situations. Only complaint would be that we ended up with a stain on our new carpet, near the HVAC. Overall, would use this company again.
Needed to fix an issue another hvac company created and he understood my issue and found a solution. Was very pleased
Just a quick note to say thank you for your services. I was very impressed with the service I received from you company. I had called several companies in the area and was told it would be at least 2 days before someone could come out, but you were able to send someone the same day. The technician was nice and efficient.
I had a problem with my AC in the middle of a heat wave. I called and they were able to send someone out quickly.
The service I received was great. Very polite, informative and punctual.
I really enjoyed my experience with Freah Air Concepts. My heat went out just before Christmas. I worked with Randy on the business end and Pep was my Technician. Randy was super supportive as I asked him a million questions as I'm new to this process. He explained everything to me and even filed the warranty claim for my new HVAC. Randy made this process as smooth as possible. Pep genuinely cares about his clients. He was very clean and wore shoe covers inside of my house. He also brought a tarp so that the tools and debris from the HVAC swap didn't mess up my carpet. I really appreciate Pep having a positive mindset during this entire process. From fixing my old HVAC to diagnosing the problems, he was super positive which helped me relax, as I was super upset about not having heat for Christmas. The FAC is a very supportive team all around. Thank you, Fresh Air Concepts!!!
I had a great experience with Air 1 Heating and Air Conditioning. I had a leak in my AC and they came out and fixed it right away. The technician was friendly and professional, he explained everything that he was doing and answered all of my questions. Thank you!
Rob and Joel were real professionals. We were replacing a mini spit system that had a power surge and had a less than stellar install, they came in and corrected all the previous mishaps and installed a new mini split. These guys were top notch.
They arrived right away and conducted a careful assessment. He was able to identify the issue promptly and solve it successfully. We have no hesitation in recommending Diamond Heating & Air Conditioning to anyone because the service charges were quite fair. We enrolled in routine maintenance and will use them for any future HVAC requirements.