Reviews (100)
The guys were nice and helpful. Cleaned up after themselves and did a good job.
New heat pump installation. I selected Maryland Heating & Air because of the excellent reviews. James, the consultant manager is very professional and knowledgeable, he answered all my questions and I did have a lot of questions to ask. He explained clearly about the equipment and the process to install. He was working with me about the price and I was happily agreed with the reasonable number after a lot of research and shop round. i was so lucky to have 2 team leads Galbert and Jake , and the tech Pong to come for the installation within a day. They worked as a team, paid attention to details, they are well trained and experienced. James even stopped by to make sure everything is working well. They deserve a raise, a bonus from the company for their hard work. I highly recommend Maryland Heating & Air because nowadays it's hard to find a trustworthy , professional, experienced company and with a reasonable price. I love you guys, keep up the excellent job.
Best experience I’ve had with a contractor…they called twice the day before to confirm my appointment…they were on time… the technicians worked well together, were personable, educated me regarding the system I was getting, and was happy to answer any questions. Removal of old system and clean up was great. Jeff was the person I met at the Home Garden Show who initially came to my home to assess my unit. He was so pleasant, professional and applied no pressure to buy but explained things to me along the way. I would not hesitate to recommend them and will use them again if needed.
I put in an online request over the weekend to have someone come out and check my AC (another company said there were issues.) I received a call promptly Monday morning to schedule a time for someone to come out. The rep definitely accommodated my schedule for the service request. Today I had Jeff P. come out to look at my AC & furnace. He walked me through what he was inspecting and noted everything is fine. He clearly explained what to look for if I had issues and suggested some simple tips to keep everything running smoothly. I was so impressed how professional he was and didn’t try to push to sell me something I didn’t need. I was so impressed with the quality & high level of service I received from Maryland Heating & Air. I highly recommend this company for heating & AC needs and won’t hesitate to use them again.
Very polite and professional, in and out in a very timely basis
I was thoroughly impressed by the service I received from Maryland Heating and Air. The tech, Chris worked diligently to diagnose the issue and corrected it at a fair price. I would recommend their services.
Had and issue with my HVAC system. The technician's name was Trent. He was on time, very courteous, and very professional. Extremely diligent, and found out what was causing the issue. Couldn't have asked for a better tech.
Thank you Maryland Heating service on my new furance installation everyone was very professional starting from the customer service dept to the guys who installed my.furance they explained everything to me and my husband's in terms.that we understood everything they were doing. Not many companies likes yours .Again thank you so much.
Techs, Galbert and Pong, we were great..came in prepared the area explained everything along the way....very professional and friendly...great representation for the company..I would recommend anyone to come to Maryland Heating and air
Great service from the first phone call to the Installment. Professional at each step, left house spotless and a new working system. New AC/Furnance and a new water tank. All in one day. Dog friendly too. lol
Maryland Heating and Air installed my new furnace , the staff and service was excellent.
They got out hot water heater and heat working. I highly recommend
Tech Trent was very informative and walked me through each step of my services as he performed what needed to complete the job accurate and professional.
Professional timely completed the repair. The young was friendly and very professional. He explained the problem and was able to do the repair.
Excellent service, we had a broken AC in our retail store and it was fixed the same day. Veloso was very knowledgeable and professional. Highly recommend!
During one of the hottest summers in Baltimore, Maryland Heating & Air came through for me. John Q came out to diagnose my AC issue. Cleaned the unit, added Freon, and I was good to go. Prices were fair, in my opinion. Exactly one week later, the AC stopped working again. I made a call to Maryland Heating & Air around 7:30pm. A human being answered the phone, took my info, and connected me with the technician on call. It just so happened to be John Q. SHOCKINGLY, John came out the very next day to see what was going on. Immediately diagnosed my newest issue and fixed it promptly. He was equipped with the parts and tools he needed for the job. John Q was very upfront with me about what my expectations should be for my very old AC system and I couldn’t have appreciated his honesty more. I waited a few weeks to write this review…mostly because I wanted to see if the work would hold up and it certainly has. This company met my expectations and John Q deserves some recognition as a stellar employee.
Once again, the company came through beautifully. Worked hard, cleaned up, solved the problem. They came back promptly to make a minor adjustment to correct a small but irritating noise without additional charge. AND (this is important): a somewhat freak accident occurred during the installation of my new compressor that caused damage to my home. Within 48 hours, they had sent a reliable contractor to fully repair the damage. HIGHEST RECOMMENDATION. I LOVE THIS BUSINESS.
Simply put, the team at Maryland Heating & Air treat your project and home as if it were their own. From competitive pricing through meticulous attention to detail during installation, they met or exceeded my expectations at every juncture…even given my challenging, 1880 historic townhouse.
As a rental property owner in Baltimore City this company came through for me when I needed it most. My AC unit went out on me during the dog days of August right when a brand new tenant was about to move in. They had a new system up and running for me in 2 days. Excellent customer service and very reasonable prices considering the work being done.
Maryland Heating & Air sent out Bill and he was amazing. I apprieciated the way he communicated with me on his arrival time. Once here he was very professional as he listened to my issue and concern. He was able to solve my problem and provide me with helpful tips in order to keep my system up and running smoothly.