Reviews (100)
Everyone we've encountered at Hughes has been exceptionally friendly and professional. Chad was a great help during the estimate and scheduling process. He was responsive, answered any questions that we had, and really worked with us to meet our current needs. Doug, Will, and their team did a fantastic job with the installation. They were prompt, neat & organized, tolerant of our (loud) pets, respectful of our property, and even finished early despite rain delays! They kept us informed and involved with decision making, while still being considerate of my WFH office hours, throughout their time here. We have had an amazing experience and will definitely be returning customers.
Excellent work ! Real professional would definitely recommend them.
Well I'm back to say Hughes Mechanical has once again gone above and beyond. They installed a dishwasher today. LOVE THEM!!!! From Kelly who calmed me down assuring me that everything would be ok (and it was) to the technician who showed up on time, installed it correctly, and cleaned up after themselves. I've been using them for over 3 years and would never use anyone else.
Such a lovely company to work with. Everyone is super nice and professional. Extremely helpful aswell. Prices are the best around by a landslide. All the techs are courteous and knowledgeable and the office ladies are sweet and super helpful answering any questions. Couldn't be happier with the choice to go with such a professional and caring company!
Hughes Mechanical installed a new water heater in my basement. The technicians were very professional and did a great job.
Hughes Mechanical added an HVAC Handler and did much repair work to the unit that was installed by another company. They were at my house all day ensuring the unit was correctly installed fixing and correcting errors from the other company's shoddy installation. They knew what the problems were and how to fix them; they arrived on time and were very responsible. I highly recommend this company for any HVAC installation and duct work.
HUGHES installed a new natural gas heating system (replacing my very oil burning unit) in my basement with very professional crew and office staff. all HUGHES STAFF involved in the installation were efficient, respectful, friendly and knowledgeable. My project faced delays at several points due to city rules issues being misapplied by other entities and BGE installation delays caused by subcontracters (hired by BGE) having poor communication and demonstrable sloppiness. The contrast with HUGHES STAFF could not be more apparent to this customer...I was very grateful that every time these outside installers made mistakes, Chad and his staff helped me overcome the mistakes caused by others. I highly recommend Hughes Mechanical for these many reasons!
Will and Doug were spectacular! The install went fast and the team was super professional.
Reasonably priced. Timely and efficient installation. Installers were clean and personable. It was a positive experience. I would use this company again. Actually I did as they installed my attic unit 2 years ago also.
Hughes' Technician, Pat, saw my problem, recognized it, found the source of it, and fixed it, all in a very timely fashion.
Will and Doug installed HVAC, including vents and ducts. They did an outstanding job. They continually cleaned up any dust or debris. They installed the ducts in a manner that maximized remaining space in the attic. They were professional and courteous and went out of their way to cause as little disruption as possible. The owner, Eddie, and a supervisor, Pat, checked in on the installation several times. Everyone at Hughes communicated very well with us. The cost of the installation was reasonable. I highly recommend Hughes Mechanical, Doug and Will.
I have the utmost respect for this company. Everyone in the company that I came in contact with was professional and detailed. I can't say enough about the service technicians who performed the above-and-beyond installation. Not only were they pleasant, but they also ensured that I was comfortable knowing how the system worked before leaving my residence. They ensured my floors were protected and assisted in moving a large piece of furniture that blocked the entrance. They also ensured my old fuse box could handle the new system. Any questions I had during the installation were answered in great detail. Most of all, they were happy and appeared to enjoy their work. This company was recommended to me by two of my colleagues, and I have also recommended them to friends who intend to use them. Please keep up the excellent work!
I got 3 estimates and Jason was most informative and responsive of them all. He did a through inspection of everything and gave his thoughts and recommendations and having done my own research he was spot on. After the quote and he was able to come out the next week and installed the new unit.
Neil was great. He got to the root of the problem quickly and efficiently. I would recommend this company for any HVAC needs.
Losing heat in winter is never a good time. I reached out and they came out the next morning first thing and got my old system running again! They are the absolute best!
Hughes is my go to for all hvac work. I'm a contractor who has seen a lot of hvac guys work through the years. Trust me they are top notch.
We have used Hughes Mechanical many times to service several of our investment properties. We were pleased with the quality of work, their professionalism and timeliness. However, on 2 notable instances we were very disappointed with their failure to follow through on requests for immediate work. One of there occurred during the week of 11/7/2022 that required immediate follow-up plumbing and HVAC work that the company performed for us. They completed the initial work, but failed to complete the other items we requested done. So, we had to bring in another company to complete the work. In an earlier instance (May 2022), the company contacted us to transfer and continue HVAC maintenance contracts (Hughes ceased working through our property manager and sought to work directly with the property owners). We inquired about the possibility of a bulk discount for our 5 properties, but never received a response. So, again, we turned to a competitor. Other than these instances, we have been happy with the company, but are leery about future business as a result.
Adam and his team are theeee best. 1. They have tremendous customer service 2. They educate their customers 3. They work their butts off 4. Their pricing is very hard to beat 5. Reliable as the sun 6. Caring and compassionate and willing to help at all hours of the night. 10/10 100% 5 Stars 2 thumbs all the way up
Neil was great! He cleaned a very dirty system and called us good to go. Nice guy, very professional
Great work, great service. Very responsive and excellent communication. Chad was outstanding. Will definitely use Hughes Mechanical on next HVAC project!