Reviews (100)
Samuel and an assistant came out to my home to resolve a plumbing issue. There was a horrible smell invading my home. We had another company come out and the technician was very incompetent needless to say he didn’t find the problem. When Sam arrived he was very professional he introduced his helper, covered his shoes and got to work. He immediately located the problem gave me my options and his professional suggestions and allowed my husband and I to decide. He saved my summer vacation. REALLY! Awesome job! Will never call another company.
My service guy, Zach H. had to be the best of 'em. He could of stayed for dinner, I wouldn't a cared. He was sooo smart, really knowledgeable about what was going on with my system and knew exactly how to repair it. Made diagnosing the problem so interesting to talk about. Len the Plumber, this one's a true Keeper. I'm very happy with the service provided. Many thanks ti Zach for his knowledge and help with this.
John Frazier was the most awesome technician and was incredibly professional and helpful. He took the time to explain what was going on with our central ac and how to fix it. He was kind and very knowledgeable - a fantastic resource. Because of John we are now members of Len the Plumber Heating and Cooling and are so happy with his service. Thank you, John!!!
Anthony was very helpful and knowledgeable about the issues that we had and recommended good solutions for improving our health and our home. Glad to have Len the Plumber to take care of home needs!
The technician, Mr Pope was very knowledgeable and patient in explaining all of the maintenance procedures he performed. He completed all of his work in a professional and competent manner. I am very satisfied with this company and would highly recommend them.
Great experience with Len the Plumber. Zach, my technician, quickly diagnosed the issue with the ac condenser and got it back running. I also greatly appreciate him for taking the time to talk with me and teach me how my AC system works. As a new home owner, the information was invaluable.
I was very happy with my service. My tech was John he was super nice, knowledgeable, and on time. John did an excellent job. He was fast and effienct and got the job done. I wish it wasn't as expensive as it was but I feel like I got a good quality product that should last. I do recommend len the plumber heating and air
We had our air conditioner replaced today. Chris and Rhaja were great! They were very polite and professional. I felt very comfortable having them in my home and they replaced our AC unit in under 4 hours! The company sent out a technician same day when we noticed our air not working. His name was Ryan and he was super polite and knowledgeable. John, who we met with to figure out what new air conditioner system to purchase, was also super kind and seemed to have our best interest at heart. All of these guys were wonderful to work with and I cannot recommend Len the Plumber Heating and Air enough. Thank you so much!!
John McKinnon replaced my water heater and did an excellent job! They were responsive and I got an appointment the same day. He did all the work the same day even though he didn’t have to since it was already later in the day. Very courteous.
Not well-versed in plumbing expenses and the repair and replacement work was expensive, however, my sense is that it was a reasonable amount given the severity of the problems as well as the actions undertaken to resolve the problems. Also, Jerry, the Senior Plumber, was polite, patient, friendly, thorough and seems to have a general desire to be helpful. He was willing to answer our questions and attempted to explain what he was conceiving in terms of how to go about resolving the plumbing issues (old, galvanized piping from the bathtub and kitchen sink drains that was severely clogged and failing). I'm confident he went the extra mile in his work and it is easy to feel assured that the work he did was of a high quality! Jerry is an excellent ambassador for Len the Plumber! If/when we need plumbing work in the future, I hope he will be available for the assignment. I will definitely ask for him and recommend that you ask for him as well.
“LONG POST” We’ve been using this service since we first purchased our home in 2004. Our now 24 year old son &homnow 15 year old daughter KEPT this place busy. I don’t know how many toy cars, or doll shoes and legos they removed from our systems. Our late cat also put his toys in the toilet. They’ve always been professional, reassuring, prompt, a great teacher, and have ALWAYS gone above and beyond to ensure everything in our home is working properly and is replaced on the spot if needed. They never overcharge nor do they try to force you to get extra work done that you didn’t ask for. They’re very honest and affordable. My husband hasn’t used ANY other services but Len since 2004. He tells EVERYONE about Len. A few years ago we had an emergency with our pipes and it was the middle of the night. They knew I’d just had our daughter and they came out to our home as the sun was rising. They were very apologetic about our situation and they had smiles on their faces despite coming to work on our home. They took their time and answered every question and calmed every concern. They have many deals and discounts and NONE of their equipment is old nor expired nor cheap. Our toilets were changed 2 / 4 years ago and they’re STILL holding up. I have a plumbing issue right now and they’re actually at my home taking care of it now. We’re waiting on his partner to come at 1:30 but the young man that’s in my home now is AMAZING. No matter who they send it ALWAYS feels like a concerned family member coming to save the day. I recommend Len to EVERYONE I can. They’re AMAZING. I thank you guys for ALWAYS showing up and showing out. We’ve NEVER had a problem or complaint. Keep up the AMAZING work guys.
We want to give a very good feed-back to the work done by Devin McShane. He was very professional and always very polite and informative. He also left the premises very clean after his work. We would like him to be our plumber whenever we need Len's services.
Anthony was very courteous and professional. He answered all of our questions and provided a clear understanding of the problem and how he would fix the issue. My husband and I appreciate his service and working on the holiday.
Houston Frey and Len the Plumber were great as always, honest, up front, professional and went the extra steps to make sure we were all taken care of when our water heater suddenly leaked and needed replacement just days before a wedding was being held on our residence. Will continue to recommend Len the Plumber!
Trey was the Best!!!!! Not only Knowledgeable but so professional. He had my Mom so comfortable! If this world had a lot of Trey this world would have the Best of the Best!! I can't say enough about Trey!! Thank God for people like Trey who go above and beyond there job not only to do the job but to be the Best of the Best!!!!!!!
Victor was so patient and answered all of my questions thoroughly and showed me through the process the entire time. After he explained everything to me, I felt confident that I understood the issue and the work he was doing, plus what needed to be done to fix the issue, so that I could relay it all to the insurance agent.
Was a pleasure to deal with. Dylan worked super hard on what should have been an easy job that turned into a three day job. Continuously kept us updated and never once seemed frustrated — though I’m sure he was on the inside.
Kyle O Brien, was an excellent plumber. I recommend him to anyone that has plumbing issues. He installed a new water heater for me the next day. He answered all my questions excellently well. He is ready to answer questions even after service installations.
I wanted to update the toilets in my home. I could not believe a serviceman came out the same day. David Sizemore was the serviceman & he could not have been more professional, polite, and knew his job. He did a great job, explained my options and asked if I had any questions. Very happy with the service.
John Flanary and Richard Bowen installed my AC today. They were polite, efficient, and very professional. My AC was in the attic and they had no difficulty accessing and replacing my brand new system. John kindly showed me how to operate my thermostat. He was so helpful. John's and Richard's performance was outstanding! I highly recommend Len The Plumber!