Reviews (27)
Called them to look at our 35 year old Maytag washer that was leaking. They came out when they said they would and quickly determined that the washer was beyond repairs. Asked them about a comparable new washer, they laughed and said none. They did recommend Speed Queen as the best available today, that's what we bought.
Great quick service. Always respectful, professional, & explains everything thoroughly. Been using Crown for 19yrs & will continue to do so.
We have an older model washing machine and it developed a problem. I was able to call, schedule an appointment and they showed up when expected, dealt with the issue, all at a reasonable price. I could not have been happier with the service, and highly recommend this company.
These guys are the real deal. My mother was scammed by another company and we were skeptical. Ken and Steve came out an were so professional and got my mother up and running in no time. I was so comfortable and they assured me that they would take care of her and they did. Kudos to this company and especially Ken and Steve
My washer broke and I was able to schedule Crown to come out in tw o days. It is 15 years old and a great washer but I was afraid parts would be difficult. They came out right on time, had the part on their truck, completed the repair in about 20 minutes and also noticed that my dryer hose was completely ripped and too long for the spot it was in. They repaired that very quickly as well. Two very nice and very capable repairmen and a reasonable cost. Highly recommend!
The freezer portion of my GE refrigeration froze up this morning. I called Crown at 7:15 am spoke with the owner. It was scheduled for same day service. The repair person(s) arrived exactly when it was scheduled. They were very efficient but most importantly HONEST making suggestions to keep the repair cost down now and in the future. This is the first time I used their service and recommend them very highly. Steve S
Excellent
We have used Crown Appliance Co for YEARS. They are always efficient, communicative, effective, and VERY fairly priced.
Had a question and I went to the office and met the voice behind the phone. Had the opportunity to meet Amber. The few times we have needed their service it has always been a great pleasure working with Amber. She is the voice of Crown Appliance. The team that comes out to address your challenge is beyond amazing and they guarantee all their work. Very friendly and respectful of your home. Thank you Amber and Crown Appliance.
They are very professional and now their stuff. Absolutely would recommend them.
Love love Crown Appliance. Thank you again.. They don't make companies like this anymore. Dying breed. 10 stars
Jeff is truly so attentive to customers needs and always goes above and beyond to resolve issues QUICKLY and efficiently. It’s so difficult to find caring, friendly and HONEST service providers, that Jeff Peatt of Crown Appliance Company is TOP NOTCH and I most definitely will be recommending him to anyone and everyone who has service needs in Maryland.
Outstanding service. Oven element went out on a Friday. Techs were out within an hour and had to order the part. Received call on Monday AM and within an hour they came with the ordered part and completed repair. Wish the cable folks were as efficient!
Prompt response time. Knowledgeable technicians.
Very informative
Helped me with my washer issue and saves me from a new one. Very professional
Needed to get our washing machine leak repaired asap for an upcoming home inspection. They were able to get the necessary part and make the repair just in time for the inspection. Friendly, prompt service! I will be referring them to my family and friends. Thank you so much for such excellent service!
Pricey. Good quality work.
Was in search of a washing machine repair company, I was in the Randallstown area saw the sign for this company gave them a call, the receptionist was friendly and professional, stated my issue was told they have to look at my machine the repair men was courteous friendly and professional and on time, the repair was done, do I recommend them? Yes I do
Fast, friendly same day service. Seemed expensive, but dryer works