Reviews (71)
Always prompt, responsive, and professional
Abend continues to rise to the occasion, always looking for and finding ways to come through for their customers. Thank you Katie A., John A., Jessica C., and Joseph D. You all really saved the day!
Willis' service was great and provided prompt attention to my emergency service that my home warranty company couldn't. Jessica was provided amazing customer service when I called on a Saturday night for immediate plumbing services. Great company and service, thank you!
So happy/relieved to have had a colleague of mine recommend Abend Plumbing. They were able to fix all my plumbing issues the day I called. Very professional and knowledgeable. They got the job done and cleaned up. I highly recommend them for all your Baltimore City plumbing jobs! Thank you again guys you really go above and beyond for your customers!
The two gentlemen plumbers who were assigned to my project were OUTSTANDING in every detail. After working with 2 other plumbing companies, who were horrible (sent technicians who did not have the necessary skills and knowledge to do the job), I was concerned if all plumbers were the same. These two men were skilled, knowledgeable and tested their results several times before leaving. I will NEVER use anyone else but Abend Services again.
They did a great job explaining things to me and answering my question. Very pleasant. Cleaned up after their job very well. Did a great job and I would use them again. Office people were very nice.
New review: Plummer did what needed to be done; came out and fixed issue, so no problem there. Customer service is very bad. Started with a 5 star review but after the experience with receptionist/billing it has changed my view of this business. Would not recommend.
DO NOT RECCOMEND. VERY OVER PRICED , they do flat rate pricing and say its a very hard job & will take time to fix, then there in & out in 40minutes. if you include drive time to go back & get here tools & parts (which should be on their truck) was a total of 1hour & 29 minutes for 650.0 dollars. so they scare you then give this price then get the repairs done fast. then when i made a complaint. i was told flat rate pricing. so thats how they get you. and the owner is a real piece of work. very ignorant & likes to yell. and stop using the race card. has nothing to do with anything. and my wife was happy until we found out we were RIPPED OFF. AND DONT KNOW A THING ABOUT ME. your the one ripping people off not me. and i didnt say i wouldnt write a review if you gave me a hundred dollars. i would have wrote i anyway. and i would of wanted alot more then a 100 dollars off after the rip off job you did. tech made it seem bad but really wasnt then you say its flat rate to justify the TERRIBLE OVERCHARGE. like i told you on the phone, you need the money more then me. LEARN HOW TO RUN A BUSINESS LADY. STOP RIPPING PEOPLE OFF
My shower would not turn off, and my sink was also leaking into my ceiling and starting coming through the floor. One call to Abend Plumbing and they were at my door within 30 minutes! The gentleman was professional, cleaned up everything and had everything fixed and in perfect condition within two hours! The customer service was amazing, the price you couldn’t beat, and it was just all around a great experience. I will never use another company again!
Show up on time technician was very efficient in explaining what he was doing an why it cost what it did they offer good flat rate pricing he was very nice and cleaned up after his self
This is a woman owned business/ they are exceptional— knowledgeable about products and brands, extremely responsive through a chat feature and the plumber who performed the work was efficient and left the work area clean. They repaired a bathroom shower leak, installed new garbage disposal and kitchen faucet. Very professional, good quality and value.
They arrived after hours to accommodate my schedule. I will be using them for future issues.
Abend always does a great job!
Willis came out the same day that I called and was not only courteous, he also explained my plumbing issues and told me how to prevent it happening again. He is a true professional.
The plumbing tech was super professional and very knowledgable. Great help in detecting the exact source of the leak and was able to fix immediately. Thanks so much for your prompt response!!
They were professional , responsive and flexible. They stayed until everything was working correctly on our complicated setup which we really appreciated!
Great company reasonable rates
The service was excellent....from start to finish. The crew were very considerate in answering my questions about the outside water pipe leak and explained how they would have to dig up the yard to run the new line and replace the pipe in the basement....and very polite. I will recommend ABEND to my neighbors here in Brooklyn Park...and to anyone who needs plumbing service.
I've usee Abend Plumbing for pipe leak issues and repairs at my property since I bought it and I've been satisfied with their work and service. They are responsive and work with your budget to the best of their capability to get the work done on time and with good quality products. I'd recommend them for sure for any plumbing work you need to get done.
Professional from the first phone call. Very organized and communicated schedule and availability clearly. Work was completed on time and per quoted price.