Reviews (74)
AUSTEN was awesome. He got my ac back up and running, despite it being over 30 years old! No Nickle and diming here, he saved my family so much financially as well as peace of mind! I genuinely can not say thank you enough!!
Austin the owner sent Richard and Jon. Good people who took care of me
I have had two complete systems installed and some repairs done by Austin and his team. Having rental property and a home of my own for many years I’ve used several HVAC contractors. Many of whom I felt I could not trust. I have found that Austin is honest, fair, respectful and professional. I will not use anyone else for HVAC service. I am not a family member nor am I getting a discount for this review. There are a few dishonest actors out there so do yourself a favor and call Quality Heating and Air when you have an issue.
This is literally the best company I have ever dealt with. The owner, Austin, is incredibly professional and knowledgeable. He takes the time to identify issues and fix them correctly. He explains everything he is doing in a way that my husband and I understand. He really makes you feel like you and your family (and dog!) are his most important customers. He will get our family’s business forever, and we will refer him to everyone we know. Don’t waste your time reading any more reviews and call these wonderful people!
They were great. The owner and the employees were quick, professional, friendly and helpful. I would recommend
Great experience in working with Quality Heating and Air over the years - highly recommend.
Always professional, hard working, friendly and top notch products and reasonable cost
This company is amazing! I’ve now had 3 different HVAC companies come out to my house and they were the first to be up front and honest and not try to sell me anything. I was expecting to have to spend at least $5000 and now am looking at $0 because of this honest company! Definitely recommend !
Austin and his team are the BEST! We have been a customer for years and can't say enough about their professionalism, responsiveness and overall knowledge and expertise! Highly recommend!
Austin & Todd are the best! I have used their for years. They installed my new AC unit and my new furnace. They are always there when I need them and always answer my questions!
This company was a breath of fresh air after I was scammed by 2 Bryant Heating and Cooling technicians. Bryant Heating and Cooling lied to me stating that my recently purchased furnace's control board was bad and needed to be replaced. They wanted to charge me $649.00 just for LABOR! Tod came over from Quality Heating and Air the next day and informed me the control board was perfectly fine and it was just the limit switch. He got it working for less than a fraction of what Bryant's Heating and Cooling wanted to charge. Quality Heating and Air is now my go to HVAC company and I would highly recommend to anyone needing an honest, affordable HVAC company to hire.
We have used Quality Heating and Air for all of our heat and air needs....they are more like good friends and take the worry out of a bad situation. Fast and friendly. Thanks.....
A/C went out last September so I had a new full HVAC system installed. Austin was thorough in his assessment of my needs and available options. The installation was an extremely smooth, quick process, and the new system works great. Since installation, Austin always makes himself available to answer any questions I might have in a timely fashion. His knowledge and customer service are fantastic. Wholeheartedly recommend Quality Heating and Air LLC.
I was so nervous about using a new company because I have had several bad experiences. This company had 5 stars so I tried them out, and I am so glad that I did. My technician's name was Todd and he was bright, bubbly and kind. He was proficient and honest. I am super impressed with this company. :)
This was the first place I called after reading the good reviews on Google. My elderly parent's AC was not functioning properly and it was a hot day. They were there in less than 3 hours. They did an excellent job and did not try to sell another unit and were very honest. They cleaned the unit and charged it with freon. Highly recommend this place and will be using them in the future for any repairs.
Quality Heating and Air is a great company - I've received excellent service for over 10 years!
Will definitely recommend! They were professional, and answered all of our questions. The quality and value of their work was fantastic. They arrived on time, and finished the job including all the clean up the same day. Glad we went with Quality Heating and Air!!
Guys showed up on time. Efficient. Prices fair. Still blows hot and cold, spring in Kentucky it needs to do both on the same day.
We were very impressed with Austin. He worked with us on moving some ductwork around in our house and was very patient as our plans changed during the course of his work. Would highly recommend.
These guys might be the most qualified and honest HVAC specialists I have ever had in 20yrs of owning a home!